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“A hotel worth satying”

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Rixos The Palm Dubai
Ranked #29 of 556 Hotels in Dubai
Reviewed 1 July 2017 via mobile

We had a marvelous stay in Rixos Hotel The Palm Dubai. Wonderful hotel interiors, very good service and some excellent dining too, must recommend the hotel's restaurant for mouthwatering foods. Shoutout to Mr. Alvin who accommodated us throughout breakfast buffet. Best waiter ever! Very reasonably priced for a luxury hotel. Special thanks to Ms. Rasita, a very generous and accommodating person. You're the best! We have nothing to say but THE BEST!

Stayed: June 2017, travelled with family
Thank Niño Kerwin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this reviewResponded 3 July 2017

Dear our valued guest!

Thank you very much for having stayed with us and for taking time to share your experience. We are glad to know that you have enjoyed your stay as much as we enjoyed hosting you in our properties.

We are looking to seeing you again and to ensure another memorable experience for you.

Sincerely yours,
Elena Ivanova
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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215 - 219 of 3,105 reviews

Reviewed 30 June 2017

We stayed at the Hotel for 8 nights during half term week. Top hotel with beautiful Sea view room. We are vegetarians - the chef made dishes especially for us and did everything possible to ensure to get the food we enjoy. I do think however that a 'tandoor' should be installed in the kitchen to bring Rixos cuisine to an international level.

The heart of the hotel is its staff who delivered excellent service during our stay. I would like to thank Tariq, Chef Rustom, Bilal and Eric especially for taking care of us during our stay.

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank _harpreet113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this reviewResponded 1 July 2017

Dear our valued guest!

Thank you very much for having stayed with us and for taking time to share your experience. We are glad to know that our services have met your expectations and we appreciate your nice feedback. It was a pleasure for us to have you as a guest and we are looking forward to seeing you again soon.

Sincerely yours,
Elena Ivanova
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2017

We have just returned from our 14 day holiday at Rixos and from the minute we arrived until we left the service we received was exceptional from Gary in guest relations, Cyrus Svetlana, Alen and Mr Onur in L'Olivio with special thanks to chef cuisine Prasad Kudagods for the first class 9 course mitchelin star quality meal he prepared for us and to Paul our personal waiter on the beach( good luck on achieving a role within guest relations, you certainly have the capability to succeed in this area). If I had to offer some constructive feedback it would be feel the hotel would benefit from at least one or two further restaurants on site to offer a little more choice, we do not like buffets for dinner prefer to be served and finally felt The bar is a little out of keeping with the rest of the hotel, very dark, no windows and very smoky( even though we frequented as my husband is a smoker) but we were about the only ones who did!!!

Room Tip: Seaview with balcony
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  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Pauline2631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this reviewResponded 1 July 2017

Dear our valued guest!

Thank you for taking time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Your kind words will be conveyed to them accordingly.
We are looking forward to seeing you again soon.

Sincerely yours,
Elena Ivanova
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2017

1) Hospitality - Staffs were too good to take care of our enquiries with great patience. Mr. Abhilash from House Keeping and Mr. ManjuNath at iChill were the two names among others that we remember. Especially, thanks for Mr. ManjuNath and his boss who extended one night in-room dining to our UAI package after hearing our situation. This enabled us to have memorable dinner at our balcony.
2) View - The room allocated to by reception promises us to have one of the best view from hotel room, and this turn out to be literally true.
3) Morning Walk - Walking around the beach and Crescent wall gives us breathtaking view of Jumeira at the backdrop of Sunrise.
4) Restaurant - We explored A la Turca & iChill. Both had excellent ambience, tasty foods and wonder staffs to take care of us.
Overall, enjoyed the stay.

Room Tip: Opt for rooms having Beach view.
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  • Stayed: June 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank SudheerS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this reviewResponded 1 July 2017

Dear our valued guests!

Thank you very much for having stayed with us and for taking time to share your experience. We are glad to know that you have enjoyed your stay as much as we enjoyed hosting you at our properties.

We are looking forward to welcoming you back in the nearest future.

Sincerely yours,
Elena Ivanova
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2017 via mobile

Nothing like sitting by the pool with pleasant service for us and the kids. Special mention for Herman who was our attendant at the beach. He was amazing and made our stay truly enjoyable! Unfortunately they didn't grant us a late checkout as it was super relaxing (minus a few weirdos in the pool)

Stayed: June 2017, travelled with family
1  Thank nouriemansour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this reviewResponded 1 July 2017

Dear our valued guest!

Thank you for taking time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Your kind words will be conveyed to them accordingly.
We are looking forward to seeing you again soon.

Sincerely yours,
Elena Ivanova
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rixos The Palm Dubai

Address: East Crescent Plot C-40 | The Palm Jumeirah, Dubai 18652, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 556 Hotels in Dubai
Price Range: RM1,023 - RM3,657 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos The Palm Dubai 5*
Number of rooms: 231
Official Description (provided by the hotel):
Situated on the fronds of Palm Jumeirah’s east crescent, Rixos The Palm Dubai is the UAE’s first luxury multi-concept resort. The resort boasts the city’s most spectacular location offering panoramic views of the azure waters of the Arabian Gulf, Dubai's iconic skyscrapers, the glittering skyline of Dubai Marina and the remarkable lagoons and architecture of Palm Jumeirah itself. Decorated in sophisticated shades of cream and gold, accented with dark wooden furniture and parquet flooring, the resort features 231 rooms and suites that provide a wealth of comfort and luxury. ... more   less 
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