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Reviews (3,720)
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585 - 590 of 3,720 reviews
Reviewed 30 June 2017

We stayed at the Hotel for 8 nights during half term week. Top hotel with beautiful Sea view room. We are vegetarians - the chef made dishes especially for us and did everything possible to ensure to get the food we enjoy. I do think however that a 'tandoor' should be installed in the kitchen to bring Rixos cuisine to an international level.

The heart of the hotel is its staff who delivered excellent service during our stay. I would like to thank Tariq, Chef Rustom, Bilal and Eric especially for taking care of us during our stay.

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank _harpreet113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this reviewResponded 1 July 2017

Dear our valued guest!

Thank you very much for having stayed with us and for taking time to share your experience. We are glad to know that our services have met your expectations and we appreciate your nice feedback. It was a pleasure for us to have you as a guest and we are looking forward to seeing you again soon.

Sincerely yours,
Elena Ivanova
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2017

We have just returned from our 14 day holiday at Rixos and from the minute we arrived until we left the service we received was exceptional from Gary in guest relations, Cyrus Svetlana, Alen and Mr Onur in L'Olivio with special thanks to chef cuisine Prasad Kudagods for the first class 9 course mitchelin star quality meal he prepared for us and to Paul our personal waiter on the beach( good luck on achieving a role within guest relations, you certainly have the capability to succeed in this area). If I had to offer some constructive feedback it would be feel the hotel would benefit from at least one or two further restaurants on site to offer a little more choice, we do not like buffets for dinner prefer to be served and finally felt The bar is a little out of keeping with the rest of the hotel, very dark, no windows and very smoky( even though we frequented as my husband is a smoker) but we were about the only ones who did!!!

Room Tip: Seaview with balcony
  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Pauline2631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this reviewResponded 1 July 2017

Dear our valued guest!

Thank you for taking time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Your kind words will be conveyed to them accordingly.
We are looking forward to seeing you again soon.

Sincerely yours,
Elena Ivanova
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2017

1) Hospitality - Staffs were too good to take care of our enquiries with great patience. Mr. Abhilash from House Keeping and Mr. ManjuNath at iChill were the two names among others that we remember. Especially, thanks for Mr. ManjuNath and his boss who extended one night in-room dining to our UAI package after hearing our situation. This enabled us to have memorable dinner at our balcony.
2) View - The room allocated to by reception promises us to have one of the best view from hotel room, and this turn out to be literally true.
3) Morning Walk - Walking around the beach and Crescent wall gives us breathtaking view of Jumeira at the backdrop of Sunrise.
4) Restaurant - We explored A la Turca & iChill. Both had excellent ambience, tasty foods and wonder staffs to take care of us.
Overall, enjoyed the stay.

Room Tip: Opt for rooms having Beach view.
  • Stayed: June 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank SudheerS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this reviewResponded 1 July 2017

Dear our valued guests!

Thank you very much for having stayed with us and for taking time to share your experience. We are glad to know that you have enjoyed your stay as much as we enjoyed hosting you at our properties.

We are looking forward to welcoming you back in the nearest future.

Sincerely yours,
Elena Ivanova
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2017 via mobile

Nothing like sitting by the pool with pleasant service for us and the kids. Special mention for Herman who was our attendant at the beach. He was amazing and made our stay truly enjoyable! Unfortunately they didn't grant us a late checkout as it was super relaxing (minus a few weirdos in the pool)

Stayed: June 2017, travelled with family
1  Thank nouriemansour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this reviewResponded 1 July 2017

Dear our valued guest!

Thank you for taking time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Your kind words will be conveyed to them accordingly.
We are looking forward to seeing you again soon.

Sincerely yours,
Elena Ivanova
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2017 via mobile

For sure we must go there next trip , the hotel have a great atmosphere you don't feel that you are in dubai weather at all , Rixy clup is a nice idea to entertain the kids and give the parents quality time with out worrying about them , food is excellent and the stuff is very friendly

Stayed: June 2017, travelled with family
Thank Walaa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this reviewResponded 1 July 2017

Dear our valued guests!

We appreciate your positive feedback about your stay with us.
We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
Hope your next stay with us is just around the corner.

Sincerely yours,
Elena Ivanova
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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