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“Amazing”

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Rixos The Palm Dubai
Ranked #28 of 556 Hotels in Dubai
Reviewed 2 July 2017 via mobile

Wow! What can I say. This place is so amazing, there are no words to describe the entire Resort and staff. Especially the restaurant chef ISA is so friendly and makes he is doing a great job.

Kind Regards,
Leyla

Stayed: July 2017, travelled as a couple
1  Thank LeylaEr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this reviewResponded 3 July 2017

Dear our valued guest!

Thank you very much for having stayed with us and for taking time to share your experience. We are glad to know that you have enjoyed your stay as much as we enjoyed hosting you at our hotel.

It was an honor for us to have you as a guest and we are looking forward to welcoming you back soon.

Sincerely yours,
Elena Ivanova
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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176 - 180 of 3,036 reviews

Reviewed 2 July 2017 via mobile

Fantastic hotel at the end of the palm, 12km away from Dubai Marina Mall. Very huge and comfortable rooms, impressing restaurants, especially the buffets in the morning and in the evening.Very attentive and friendly staff especially the restaurant chef ISA is so friendly and makes he is doing a great job.

Br,
Aykut

Stayed: July 2017, travelled as a couple
1  Thank Aykut E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this reviewResponded 3 July 2017

Dear our valued guest!

Thank you very much for having stayed with us and for sharing such a nice review about your experience. We are glad to know that you have enjoyed your stay and your appreciation is the highest worth for us.

It was a pleasure for us to have you as a guest and we are looking forward to welcoming you back soon.

Sincerely yours,
Elena Ivanova
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2017 via mobile

We had a marvelous stay in Rixos Hotel The Palm Dubai. Wonderful hotel interiors, very good service and some excellent dining too, must recommend the hotel's restaurant for mouthwatering foods. Shoutout to Mr. Alvin who accommodated us throughout breakfast buffet. Best waiter ever! Very reasonably priced for a luxury hotel. Special thanks to Ms. Rasita, a very generous and accommodating person. You're the best! We have nothing to say but THE BEST!

Stayed: June 2017, travelled with family
Thank Niño Kerwin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this reviewResponded 3 July 2017

Dear our valued guest!

Thank you very much for having stayed with us and for taking time to share your experience. We are glad to know that you have enjoyed your stay as much as we enjoyed hosting you in our properties.

We are looking to seeing you again and to ensure another memorable experience for you.

Sincerely yours,
Elena Ivanova
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2017

We stayed at the Hotel for 8 nights during half term week. Top hotel with beautiful Sea view room. We are vegetarians - the chef made dishes especially for us and did everything possible to ensure to get the food we enjoy. I do think however that a 'tandoor' should be installed in the kitchen to bring Rixos cuisine to an international level.

The heart of the hotel is its staff who delivered excellent service during our stay. I would like to thank Tariq, Chef Rustom, Bilal and Eric especially for taking care of us during our stay.

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank _harpreet113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this reviewResponded 1 July 2017

Dear our valued guest!

Thank you very much for having stayed with us and for taking time to share your experience. We are glad to know that our services have met your expectations and we appreciate your nice feedback. It was a pleasure for us to have you as a guest and we are looking forward to seeing you again soon.

Sincerely yours,
Elena Ivanova
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2017

We have just returned from our 14 day holiday at Rixos and from the minute we arrived until we left the service we received was exceptional from Gary in guest relations, Cyrus Svetlana, Alen and Mr Onur in L'Olivio with special thanks to chef cuisine Prasad Kudagods for the first class 9 course mitchelin star quality meal he prepared for us and to Paul our personal waiter on the beach( good luck on achieving a role within guest relations, you certainly have the capability to succeed in this area). If I had to offer some constructive feedback it would be feel the hotel would benefit from at least one or two further restaurants on site to offer a little more choice, we do not like buffets for dinner prefer to be served and finally felt The bar is a little out of keeping with the rest of the hotel, very dark, no windows and very smoky( even though we frequented as my husband is a smoker) but we were about the only ones who did!!!

Room Tip: Seaview with balcony
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  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Pauline2631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this reviewResponded 1 July 2017

Dear our valued guest!

Thank you for taking time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Your kind words will be conveyed to them accordingly.
We are looking forward to seeing you again soon.

Sincerely yours,
Elena Ivanova
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rixos The Palm Dubai

Address: East Crescent Plot C-40 | The Palm Jumeirah, Dubai 18652, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #28 of 556 Hotels in Dubai
Price Range: RM1,088 - RM3,624 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos The Palm Dubai 5*
Number of rooms: 230
Official Description (provided by the hotel):
Located on an unrivalled spot on Palm Jumeirah's Eastern Crescent, the resort boasts 230 guest rooms and suites, each commanding unparalleled views of the Arabian Gulf and Dubai's panoramic skyline. Its collection of nine restaurants and bars, including the world-renowned Eden Beach Club, provide a dynamic dining and night-life experience while Rixos Royal Spa provides a haven of serenity and relaxation. Characterised by modern interiors and renowned for its superb hospitality, the resort is a popular destination for families, couples and groups alike, offering a comprehensive programme of daily activities for guests as well as unique selection of venues for meetings and events. The resort is 45 minutes away from the Dubai International Airport and can be accessed both via the road, by boat and by helicopter at the resort's private jetty and helipad. ... more   less 
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