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Reviews (3,861)
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3,016
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274 - 279 of 3,861 reviews
Reviewed 1 April 2018 via mobile

One of the best hotels I’ve stayed in.Everything was superb! The staff (mr.UMAIR the Bodybuilder)mr.hony)went above and beyond for us and were so sweet with particular thanks to Mr Monir the manager .The food was incredible, every dish we tried was outstanding and as delicious as anything we ate in Dubai and especial thanks to the chef of restaurant Mr Rostamjan as he cooked the best food as you think
The rooms are stunning and so large with lovely balcony.
The all hotel is done so beautifully and you can tell it’s very detail oriented.the spa and pool and private soft-sanded beach are also so beautiful! I would highly recommend this hotel.It’s perfect for a lovely holiday away to relax.

Stayed: April 2018
1  Thank ladan a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm, Guest Relations Manager at Rixos The Palm Dubai, responded to this reviewResponded 2 April 2018

Dear our valued guest!

Thank you very much for having stayed with us and for sharing your experience via such a nice review. We are glad to know that our services met your expectations and your appreciation is the highest prize for us.

It was our pleasure to have You as a guest and we are looking forward to welcoming you back.

Sincerely yours,
Hotel management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

We have been in hotel for a day use and brunch.

I was a busy day took a while to get the sunbeds, but the approach of the beach boys were really good.

Had a good time in the pool and beach, service was great, special mention to Manju , Prijith and Firzan, who was taking care of us for the day.

Family friendly hotel with nice entertainment activities.

We have asked for some food out of the Menu and Chef Jijo was happy to help with our request, with some special dietary food for the kids.

The variety was good on the food during the brunch, overall a good experience.

Stayed: April 2018, travelled with family
2  Thank Krishnadas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm, Manager at Rixos The Palm Dubai, responded to this reviewResponded 2 April 2018

Dear our valued guest!

Thank you very much for sharing your experience via such a nice review. We are glad to know that over all you enjoyed our services.

It was a pleasure for us to have you as a guest and we are looking forward to welcoming you back.

Sincerely yours,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

We visited this hotel just after New Years and couldn’t fault the hospitality. It is not as big as other hotels on The Palm which makes it perfect for a quiet getaway. We had the all inclusive drinks package, which included premium brands. There was a jet bath in the room and the size of the room was huge. The only downfall is if you want to be in the middle of downtown Dubai, then it’s at least a half hour taxi ride away.

Stayed: January 2018, travelled with friends
Thank Sari146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm, Manager at Rixos The Palm Dubai, responded to this reviewResponded 2 April 2018

Dear our valued guest!

Thank you for your positive feedback. We are so glad to hear that you enjoyed your stay with us!
We hope your next stay with us is just around the corner.

Sincerely yours,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

This my 3rd visit at Rixos and as usual The staff at this hotel were absolutely fantastic, every single one from the room attendant to the lobby staff to the guy who served me coffee at breakfast were delightful. Also there was a really large amount of staff to guests.

Great lively vibe around the pool areas during the daytime, get music, attentive service from the pool bar staff.
Very clean rooms and hotel throughout, staff absolutely superb - enjoyed chatting to the Head Chef about his food, really nice to see him in the restaurant chatting to the customers. Very impressed with the regular changing evening buffet.

We opted for all-inclusive and it was lovely not to even worry about the prices when ordering meals and drinks. Great selection of quality drinks and food included, great value of all-inclusive package

Yes We recommend the Italian restaurant highly for dinner and the buffet at breakfast and dinner at Ala Turca was beyond expectations.

Stayed: January 2018, travelled with family
Thank Aladin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm, Manager at Rixos The Palm Dubai, responded to this reviewResponded 2 April 2018

Dear our valued guest!

Thank you very much for having stayed with us and we are glad to know that you have enjoyed your stay. Our services are good because we have the best guests and it is our pleasure to serve them in the best possible way.

Looking forward to welcoming you back soon.

Best regards,
Hotel Management

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Reviewed 1 April 2018 via mobile

We visited the beach and pool for a day with friends who was celebrating birthday..

The pool and beach facility was good with sun beds around the pool area..

I Chill bar where we had our cocktails was amazing and food was really good

We ended up having dinner in Aegean restaurant which serves seafood ..

Fish was very fresh and cooked in perfection and the service was exceptional ...

Thanks to Svetlana , Lakshitha , Saroj and Manju for their special care given to us .. not the least Mr Turgay food and beverage manager who was around the pool area speaking to us as well as to the guests around, it was a nice touch ..

We will definitely come back ...

Stayed: March 2018, travelled with friends
1  Thank Kristina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm, Manager at Rixos The Palm Dubai, responded to this reviewResponded 1 April 2018

Dear our valued guest!

Thank you very much for having stayed with us and for sharing your experience via such a nice review. We are glad to know that over all you enjoyed your stay.

It was a pleasure for us to have you as a guest and we are looking forward to welcoming you back.

Sincerely yours,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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