We had an amazing time at the Ritz Carlton. The staff were extremely friendly and could not do enough for you. Be sure to get Frank, Emanuel & Bek to attend to you, their service was outstanding! We will come back for sure!

Hello! Me and my girlfriend checked in at the Ritz on 7th of february and still here but i couldn t wait for the review.I ve read some reviews here and on Booking that in my opinion are either wrongfully written of from people that came from Mars . First of all everybody is so kind! We ve booked the Ocean View Superior Deluxe or something : the room is very big,like very big! You have shower,bathtube,kingsize bed and so on.The view is just awesome! They cleaned our room so far every single day and even made us elephants on the bed and roses to be more romantic. Everyone is so nice.They ask you 3 times while you're eating if everything s okey or if you want something more.The breakfast is in the Caravan Restaurant. It s like a buffet and you go and ask them what you want and how much of it you want. It s very rich and you can choose like from whatever you'd wish to have for breakfast. The pools are heated (every.single.one.of.them). You have plenty of bars filled with alcohol (if you want it) ,very nice food,international and local food so i don t know what you'd want more. Frank,Beck from La Baie,Emmanuel from The Palm Grill,Bryant and the coffe guy from the Caravan Breakfast are wonderful people.Everybody s just wonderfull people.Some people said and complained that this hotel it's not KIDS FRIENDLY.Hey guys,they don t PRETEND TO BE KIDS FRIENDLY.There are other hotels that are or pretend to be.They have kids garden,kids rooms,kids activities,kids pool with superviser so what do you want more? if this isn t enough for you,well i m sorry .Some people said that the hotel needs renovation.Well guys i don t know maybe you have not been in the UK or to the US to see the style of hotels. This is a hotel with that specific flavour,not a BURJ KHALIFA or oriental hotel. There are specific pieces of furniture,of flavours,of everything.We needed a COVID-19 test and the hotel provides the facility to have a doctor at your own hotel room to come and test you for it and in 24h they will give you the result in english via email.As for the anti-covid measures : everybody wears masks and gloves,everythings is very very very well sanitized etc. Yes the prices are nod AVERAGE but come on,this is a 5 star hotel. You assumed that you'll pay 50 AED for a burger instead of 5 at McDonald's. The only CON i can tell you is that we have not booked this for 2 weeks instead of just 1. Thanks again I hope my review will help people that really appreciate a 5-star hotel in Dubai and not a PRETENDED 5-star hotel.

Spent a day in this beautiful resort few weeks before. I should mention couple of highlights during my day. Went to grill restaurant which was almost full with customers and the hostess still managed to arrange a table for me. Food was amazing and love the grilled prawns, freshly grilled from the live grill. Manager was Very polite to approach my table to ask how was my lunch it was ishita I guess. Service at the beach was perfect and attentive. After ending my day at the beach went to Chinese restaurant at lobby level, I was served by kem and very serious person who explained his menu to me. He was indeed an attentive personnel. Richard, manager who came to serve my food had spent few minutes to ask my feedback about food and service, well it was great nothing less than that. Lovely ambiance with live kitchen. Will see you all next year as unfortunately I got to leave this beautiful hospitable country till next year.