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Reviewed 12 June 2017

Go for rooms with microwave in ramadan as all the restaurants willbe closed till7pm. Very close to mall of emirates. Ski dubai. Metro station. You can go walking to mall of emirates and enjoy foodcourt and shopping there at carefour

Date of stay: June 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Mukeshlovely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeAlBarsha, General Manager at DoubleTree by Hilton Hotel & Residences Dubai - Al Barsha, responded to this reviewResponded 16 June 2017

Dear Mukeshlovely,

Thank you for taking the time to review your recent stay with us. We really appreciate your useful and honest feedback.

We are delighted to note that you had a wonderful experience with us and that you have enjoyed our convenient location!

Ensuring guest comfort is our main focus and we are glad to know that we were able to meet your expectation of a Hilton experience on this occasion.

We look forward to welcoming you back to the DoubleTree Dubai Al Barsha.

Yours Sincerely,

Sherif Nassar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2017

This hotel provides you with everthing you need to make your stay very comfortable. The staff is very nice and helpful. Breakfast was great, buffet type. The location is great. I highly recommend the hotel.

Date of stay: June 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank dianedA2937ZV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeAlBarsha, General Manager at DoubleTree by Hilton Hotel & Residences Dubai - Al Barsha, responded to this reviewResponded 16 June 2017

Dear dianedA ,

Thank you for taking the time to review your recent stay with us. We really appreciate your useful and honest feedback.

We are delighted to note that you had a wonderful experience with us while being our guest and that our team members as well as our buffet breakfast were up to your expectations!

Ensuring guest comfort is our main focus and we are glad to know that we were able to meet your expectation of a Hilton experience on this occasion.

We look forward to welcoming you back to the DoubleTree Dubai Al Barsha.

Yours Sincerely,

Sherif Nassar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2017

An old hotel with outdated, damaged and marked furniture, leading to the rooms smelling badly; especially the smaller rooms. When I changed my room from Studio to One Bedroom, the situation improved a bit. The quality of service and food is far from what you'd expect from a 4 star Hilton hotel, especially in the UAE. You'd find, rubbish, empty cartons, unused furniture etc sitting around the corner in the parking area! I'm a Gold member of Hilton hotels and have used many of their hotels and brands over the years, but definitely would NOT go back to this particular one and don't recommend it to anyone, unless you've really low expectations and have managed to get the rooms at fairly low rates; not worth paying anything premium for the sake of carrying Hilton brand.

Date of stay: June 2017
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank EliyyahuA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2017

Everyone here is so nice and helpful. Rooms are very clean small pool area with sauna and steam room facilties breakfast a great choice and the mall is within walking distance 10 mins.great service lovely staff . Can't wait to return.

Date of stay: June 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank JamacianEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeAlBarsha, General Manager at DoubleTree by Hilton Hotel & Residences Dubai - Al Barsha, responded to this reviewResponded 8 June 2017

Dear JamacianEE,

Thank you for taking the time to review your recent stay with us. We really appreciate your useful and honest feedback.

We are delighted to note that you had a wonderful experience with us while being our guest and that you cannot wait to come back!

Ensuring guest comfort is our main focus and we are glad to know that we were able to meet your expectation of a Hilton experience on this occasion.

We look forward to welcoming you back to the DoubleTree Dubai Al Barsha.

Yours Sincerely,

Sherif Nassar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2017

Spent 4 nights at this hotel end May 17

Good:
5 minutes walk to Emirates Mall
Excellent service
Well equipped gym
Rooms well equipped
Complimentary water provided daily
Complimentary wifi all over the hotel

Not so good:
Had to change rooms as first room allocated was filthy (badly stained carpet and furniture, was advised that hotel is in the middle of a refit and some rooms had yet to be refurbished. Obviously the room we were allocated was not yet refurbished so I'm not sure why we were given it. Maybe some people wouldn't have complained. No issues with changing rooms. We were moved to another room fitted with new carpet and much cleaner!
Rooms small, no balconies
Hotel has a pool which is completely shaded all the time
Hotel in the middle of a construction area, rooms overlook various building sites

Would not return to this hotel.

Date of stay: May 2017
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank lawesey9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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