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Reviews (410)
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All reviewslake viewsmall mallcucina restaurantal maktoumjebel alishopping mallfree shuttleibn battuta mallhotel barstay at this hotel againshuttle servicebusiness tripa wonderful staynice poolduring ramadanamazing hotelspecial thanks
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18 - 23 of 410 reviews
Reviewed 16 April 2018 via mobile

Thank you Mr. Yahya for great service and shisha.
its a good place to relax. the view is awesome. clean surroundings. their staff served a very tasty shake and frappe . we’ll be back for sure. Thank you

Stayed: April 2018, travelled with friends
Thank Mench B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBCY, Rooms Operations Manager at Courtyard by Marriott Dubai, Green Community, responded to this reviewResponded 23 April 2018

Dear Mench B,

Thank you very much for your excellent feedback and rating.

I am delighted to hear that you like our Food and Beverage Offerings and especially the shakes and frappes.

We cant wait to have you back!

Warm Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2018

This Marriott offers everything you would expect from a Courtyard in the states plus more... Although, this property is far from the city center it is accessible by cab easy enough. What makes this Courtyard different besides the great staff is the location next to a small mall, fabulous Italian Bar and Restaurant within the property, Pool and the most amazing hotel breakfast buffett that I have ever had.

While staying in Dubai make sure you do the Desert Tour, it sounds like a bit of a manufactured experience but it is so highly enjoyable. There are several tour companies that offer such tours but the one accociated and located in the Marriott Courtyard is the best, see NIMIT JOSHI. Their tour is longer and maybe be only a few more dollars but they take you into the desert Dune Hopping not just some sand in the outskirts of the city. It includes being driven through the dunes, site seeing picturesque stop in the dessert, Camel Riding, Arabian Dancing Show and Dinner. There is a bar and you can purchase extra alcoholic drinks. You can also rent ATV but the base rental which is inexpensive only allows you to ride around in a designated area. There is also Dune Skiing option if interested.

Stayed: August 2017
Thank BillyMacPSU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBCY, Rooms Operations Manager at Courtyard by Marriott Dubai, Green Community, responded to this reviewResponded 9 April 2018

Dear BillyMacPSU,

Thank you very much for your feedback and rating.

I am delighted to hear that you enjoyed your stay with us, even though we at a little far from the city center. Thank you for your great feedback about our Food & Beverage outlets and the breakfast buffet. Rest assure, we will channel this feedback to our staff members.

I hope to welcome you back soon.

Sincerely,

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Reviewed 6 April 2018

New Year celebrations were great. Very attentive staff and excellent service. The atmosphere is really chilled and the food is of a very high standard.
Have spent many a day at the pool and the staff are just as friendly whether you are eating or not.
"The Neighbourhood" bar also has a nice atmosphere - although it can take a while to be served sometimes
Would highly recommend for a chilled, quiet place.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank kirkjwootton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBCY, Rooms Operations Manager at Courtyard by Marriott Dubai, Green Community, responded to this reviewResponded 9 April 2018

Dear kirkjwootton,

Thank you very much for your feedback and excellent rating! I understand you were here during our New Years Eve celebrations...

I truly appreciate your comment for our Food & Beverage outlets and our friendly, service-oriented staff.

We hope to welcome you back soon!

Sincerely,

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Reviewed 6 April 2018

Want to stay away from the noise, This property is the perfect place to be.
Staff so helpful and always at your service, to mention few, Angel at the reception, Eleyma & Angela at your Service (AYS), They were so attentive and ready to make your stay an excellent one, But how can i forget about Anil at the Engineering, the Bells guys..
In a nut cell, Everyone was perfect, will deffo be BACK!

  • Stayed: April 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank pasaitsallah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBCY, Rooms Operations Manager at Courtyard by Marriott Dubai, Green Community, responded to this reviewResponded 9 April 2018

Dear pasaitsallah,

Thank you very much for your excellent feedback and rating. We love to be the perfect hotel for your stay.

Rest assure that we will internally recognize Angela & Elaima for their excellent customer service skills, as well as ENineering and the Bellmen.

I hope to see you back soon.

Sincerely,

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Reviewed 3 April 2018 via mobile

My husband, two small children, parents, and I stayed over Easter weekend. Check-in was awful, as our rooms weren’t ready until after 4:30 (check-in time is 3:00). Yes, I know it’s a holiday and you’re fully booked, but no check-in should ever be 1.5 hours late. (Should this happen to another family with small children, they should be informed about the kids play center at the mall next door!) Once we finally got to our rooms, I was again disappointed because the junior suite did not have separate living and sleeping areas. It was very spacious, but just one room. I had asked about this before I booked and was given wrong info. Oh well. At this point, I wasn’t about to ask for another room! Once we were settled, however, we all had a wonderful stay. The staff were friendly, accommodating, knowledgeable, pleasant — Fayme and Harish were particularly helpful. Food was good; rooms and facilities were very clean. The Easter event was very well done and we all enjoyed it very much! It’s a great hotel for families; so many conveniences within walking distance, even when it’s hot.

Stayed: April 2018, travelled with family
Thank Erika F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DXBCY, Rooms Operations Manager at Courtyard by Marriott Dubai, Green Community, responded to this reviewResponded 9 April 2018

Dear Erika F,

Thank you very much for your detailed feedback and rating. I truly appreciate your time and comments.

I truly apologize for your arrival experience and I agree, we could have directed your family to the kids play center.

I am happy to read that after your rocky start my team was able to show you the Marriott service, we are known for and we do hope to see you and your family back soon.

Sincerely,

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