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“Nice built, spacious 3 bedroom apartment on 10th floor , #1003”

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Flora Park Deluxe Hotel Apartments
Ranked #137 of 558 Hotels in Dubai
Certificate of Excellence
Reviewed 7 October 2017

Hello, ..

The arrival to Flora Park was disappointing as there is a busy road in front of the hotel and no flowers as shown in hotel main photo..

But soon the disappointment vanished when we reached our apartment.It is beautifully made, well maintained , spacious, sparkling clean with big dining area.

The Chinese girl at the reception who gave us the room was very polite and smiling and gave us apartment at 10th floor as per our request there. The waiters, luggage/helper boys, security staff all from different parts of world,standing in the hotel lobby are also very well mannered, smiling and greet whenever you pass the lobby as if we are their personal guests.

Then comes the next important part. The breakfast on the next day. Twinkle, Akthar, Sobu the excellent host of breakfast hall Ambrosia. Most concerned about any food/beverage demand from us at breakfast time.Very well mannered and polite.

Overall A to Z all Flora team deserves 5 stars, whether housekeeping, reception, security or bell boys.

Next is the connectivity to other parts of city. Deira Metro station is just 2 minutes walking, the entrance (opposite the road) can be seen from outside the hotel. Bus stop is 2 seconds walking ( just outside the hotel). Taxi can be seen running outside, so no worries for travelling. Even they have in-house travel agent (Rayna Tours) for sight seeing. Rayna tour buses, vans could be seen on roads, good vehicles.

Next important factor for a guest will be food/grocery/general items. Interestingly, it is available in abundance... The building next to Flora has 2 mini superstores, and a nice big mall City Centre Deira opposite it. The mall has a big entertainment area Magic Planet where kids can play games, ride swings,etc.. There is also a big Food Court in mall to eat food as per your choice.

Well, my 6 days experience at Flora Park Dubai should ends here , time to say good bye...

Room Tip: 1003 is a good 3 bedroom apartment where i stayed
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  • Stayed: October 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Mohit K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ivo_tzvetkov, Cluster Director of Operations at Flora Park Deluxe Hotel Apartments, responded to this reviewResponded 14 October 2017

Dear Guest,

Thank you for taking the time to share your review of our hotel on Tripadvisor.

I am very happy that you had a great overall experience with us, finding your apartment spacious, well maintained and clean and our locations convenient for your needs.

I am very proud to read that you have described our family members as polite, excellent, smiling, well-mannered and that they deserve 5 starts, I will be sure to congratulate the team personally for a job well done. I am also very happy that our family members Twinkle, Akthar and Saju found a mention in your comment.

We will use your encouraging review and rating as inspiration to strive to do even better for all our valued guests, I will be sure to pass your compliments to our team and we look forward to welcoming you back soon for another memorable visit.

Warm Regards,

Ivo Tzvetkov
Cluster Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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19 - 23 of 967 reviews

Reviewed 7 October 2017

First of all the Apartment is HUGE. It has a half bath and a full bath (complete with tub and stand up shower, toilet and bidet).

The kitchen is very spacious with a microwave, stove, dishes, coffee maker, refrigerator and 3 big bottles of water complimentary. Oh and there is a clothes washer too with free detergent.

I also like the menu with lots of Indian food, western food and local food items. The taste is average (nothing to write home about).

The Diera City Mall is right nearby (about a 5 minute walk) and so is the Metro. This hotel is also very close to the airport (cost under 20 AED to get to the airport).

The places that could use improvement are the check in process (could be made faster by having the paperwork ready before the guest arrives).

The TV is outdated and could certainly use replacement and better channels (no HD).

  • Stayed: October 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank SXA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ivo_tzvetkov, Cluster Director of Operations at Flora Park Deluxe Hotel Apartments, responded to this reviewResponded 1 week ago

Dear Guest,

Thank you for taking the time to post your positive feedback on Tripadvisor.

Please accept my sincere apologies for any inconvenience caused in regards to the points which you have raised in your comments and I would like to take this opportunity to respond.

In regards to the food quality, I can confirm that our Culinary Leader is tasked with making continuous improvements to our delivery with a new In-Room Dining Menu scheduled for implementation at the beginning of next year.

As far as your check-in processing time is concerned, I can confirm that it took us 9 minutes to complete all formalities, however our team is continuously striving to improve on our processing times.

I acknowledge your feedback regarding our televisions, please accept my sincere apologies for any inconvenience caused and I can confirm that we have an approved new 49 inch High Definition Television solution, which we are implementing gradually throughout our apartments.

On the positive side, I am very happy to read that we are your "go to accommodation in Dubai", that you found your apartment to have been spacious and well appointed and our location convenient for your needs.

Furthermore I am thrilled that you liked our food offerings and we will continue to make improvements to our delivery and selection.

Once again thank you for your recommendation and we look forward to welcoming you back in the not so distant future.

Warm Regards,

Ivo Tzvetkov
Cluster Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2017

The staff and quality of the two bedroom apartment were above our expectations. Everything about our stay was first rate!
Great location a short walk from the Deira City Centre Mall and the Metro subway system. I recommend spending a little more and getting the gold pass for the subway. It can otherwise be intimidating during busy times.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank geof d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ivo_tzvetkov, Cluster Director of Operations at Flora Park Deluxe Hotel Apartments, responded to this reviewResponded 14 October 2017

Dear Guest,

Thank you for taking the time to post your positive feedback on Booking.com, finding everything first rate.

I am very happy to read that you had a great overall experience at our hotel and our location to have been convenient for your needs.

I am very proud to read that you have said that our family members and quality were above your expectations.

We will use your encouraging review and rating as inspiration to strive to do even better for all our valued guests, I will be sure to pass your compliments to our team and we look forward to welcoming you back soon for another memorable visit.

Warm Regards,

Ivo Tzvetkov
Cluster Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

this hotel having nice location, walking distance to everything, restaurant, supermarket and Deira city center, The apartment was spacious and very comfortable, the staff in this hotel are very friendly and helpful.

  • Stayed: April 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Khalids4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2017

Spacious rooms, minimum two bedroom apartments, with good services, swimming pool, even though sometime overcrowded. Easy parking. Very welcome staff. Good position next to Deira City Centre, just walkable distance and next to metro station. Airport is just five minutes drive, and there is airport shuttle. Recommended for families.

Stayed: August 2017
Thank Vladimir R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Flora Park Deluxe Hotel Apartments

Address: Near Deira City Centre Airport Rd | 26a Street, 1, Dubai 114166, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#54 Family Hotel in Dubai
#71 Business Hotel in Dubai
#83 Romantic Hotel in Dubai
#119 Luxury Hotel in Dubai
Price Range: RM416 - RM2,253 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Flora Park Deluxe Hotel Apartments 4.5*
Number of rooms: 118
Official Description (provided by the hotel):
Flora Park Hotel Apartment is a classified deluxe hotel apartment located in close proximity to the serene Dubai creek, only 100 meters away from the Deira city centre which is less than a 5 minute walk. It is 2km from the Dubai international airport and an ideal place for business travelers and holiday makers alike. These prestigious fully furnished 118 apartments offer 1, 2 and 3 bedrooms and amenities include fully equipped kitchen, en-suite bathroom for each bedroom, IDD facility and voice mail, Free High speed and wireless internet connectivity, in-room safety deposit box and satellite television. In addition to that 24 hour room service, express laundry and dry cleaning service, all day dining restaurant provides the comfort and convenience of home while allowing you to enjoy the amenities and personalized service. ... more   less 
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Also Known As:
Flora Park Dubai

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