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“No complaints ”

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Comfort Inn & Suites University South
Ranked #24 of 35 Hotels in Ann Arbor
Reviewed 7 September 2017 via mobile

Working in town and have tried a new hotel each week. Was pleasantly surprised with comfort inn.
Very friendly staff, quiet hotel, good location, hot complimentary breakfast, large tv in the room.
I would recommend this hotel.

Stayed: September 2017, travelled on business
Thank RyanE74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 221 reviews

Reviewed 19 August 2017 via mobile

Awesome desk staff. Breakfast nice. Clean. Hate air conditioner blowing drapes instead of central. Furnishings could be nicer. Parking easy. Intersection nightmate. Many restaurants vcose and mall. PJ CHANGS, RED ROBIN AND BRAVO

Stayed: August 2017, travelled with family
Thank tomandlea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017

We were booked to stay at this location and day of arrival, there were workers covering the roof - replacing it - making all kinds of noise. There was no prior notice that this would be happening - we had booked in advance. We ended up staying elsewhere - my mom had just passed and needed something quiet for a small getaway. Went past the hotel the next morning - workers still making noise replacing roof. Asked for a refund the minute we got to the other hotel, which was 15 minutes past the Comfort Inn check-in time - they would not even consider a refund. They charged us for a room that we didn't stay in even though we notified them right away of the reason we could not stay and that we had not been told this was going on - therefore, didn't have the opportunity to book another hotel prior. Didn't get any feedback from directly writing to the Manager at this hotel, sent two notes to corporate and there is nothing they will do. There is NO WAY that I would stay in this hotel or any other Comfort Inn. Poor customer service!

Room Tip: Go to another hotel!
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  • Stayed: June 2017, travelled as a couple
    • Service
1  Thank Pam1956_56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2017 via mobile

I was satisfied with EVERYTHING except the parking. I arrived at 10:30p and had to park at Red Roof Inn and walk to Comfort Inn. I am female and was alone with my 2 children. We had to walk along an UNLIT drive, a car came racing around the corner and almost hit us. SOMETHING has to be done about enough parking for all guests.
I don't like leaving negative feedback, especially because the room was GREAT!

Stayed: July 2017, travelled with family
Thank Alecia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2017

Hotel was clean, quiet and smoke free. Continental breakfast was GREAT - lots of options for everyone, including hot items vs. just cereal and bagels. We thoroughly enjoyed the swimming pool and hot tub. Staff was very friendly and helpful. Beds were comfy. A/C worked great. All in all a great stay - everything I could have asked for in a hotel.

  • Stayed: July 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank BugABoo135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites University South

Address: 3501 S State St, Ann Arbor, MI 48108-1631
Phone Number:
Region: United States > Michigan > Ann Arbor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 35 Hotels in Ann Arbor
Price Range: RM348 - RM592 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites University South 2*
Number of rooms: 83
Reservation Options:
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Also Known As:
Comfort Inn And Suites Ann Arbor
Comfort Inn & Suites Ann Arbor Hotel Ann Arbor
Comfort Inn Ann Arbor
Ann Arbor Comfort Inn

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