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Reviews (238)
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All reviewsstayed hereroom was cleanhot tubjuice and coffeebudget hotelbriarwood mallfridge and microwavewi fiwould stay here againbagelshard boiled eggsthe breakfast areabig housered roof innshuttle servicevery nice hotelfootball weekend
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19 - 24 of 238 reviews
Reviewed 19 August 2017 via mobile

Awesome desk staff. Breakfast nice. Clean. Hate air conditioner blowing drapes instead of central. Furnishings could be nicer. Parking easy. Intersection nightmate. Many restaurants vcose and mall. PJ CHANGS, RED ROBIN AND BRAVO

Stayed: August 2017, travelled with family
Thank tomandlea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017

We were booked to stay at this location and day of arrival, there were workers covering the roof - replacing it - making all kinds of noise. There was no prior notice that this would be happening - we had booked in advance. We ended up staying elsewhere - my mom had just passed and needed something quiet for a small getaway. Went past the hotel the next morning - workers still making noise replacing roof. Asked for a refund the minute we got to the other hotel, which was 15 minutes past the Comfort Inn check-in time - they would not even consider a refund. They charged us for a room that we didn't stay in even though we notified them right away of the reason we could not stay and that we had not been told this was going on - therefore, didn't have the opportunity to book another hotel prior. Didn't get any feedback from directly writing to the Manager at this hotel, sent two notes to corporate and there is nothing they will do. There is NO WAY that I would stay in this hotel or any other Comfort Inn. Poor customer service!

Room Tip: Go to another hotel!
  • Stayed: June 2017, travelled as a couple
    • Service
3  Thank Pam1956_56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2017 via mobile

I was satisfied with EVERYTHING except the parking. I arrived at 10:30p and had to park at Red Roof Inn and walk to Comfort Inn. I am female and was alone with my 2 children. We had to walk along an UNLIT drive, a car came racing around the corner and almost hit us. SOMETHING has to be done about enough parking for all guests.
I don't like leaving negative feedback, especially because the room was GREAT!

Stayed: July 2017, travelled with family
Thank Alecia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2017

Hotel was clean, quiet and smoke free. Continental breakfast was GREAT - lots of options for everyone, including hot items vs. just cereal and bagels. We thoroughly enjoyed the swimming pool and hot tub. Staff was very friendly and helpful. Beds were comfy. A/C worked great. All in all a great stay - everything I could have asked for in a hotel.

  • Stayed: July 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank BugABoo135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017

This is a nice hotel - comfortable beds, reasonable price, indoor pool. The location is excellent - easy on/off from I-94 and across the street from the Briarwood Mall. Plenty of local and chain places to eat and close of the U of M. Breakfast buffet was good with enough variety for all.

Room Tip: First floor has easy access outside and to the pool.
  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Berdley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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