All in all, the place was good.
Food was divine.
Staff helpful.
I happened to be here on a very cold day - which I understand is pretty unusual in Santa Cruz.
The conditioning system was not working and the room very cold. Finally the reception send me over a heater.

I stayed in this hotel for 8 days and the place offered all I needed to do my work.
I arrived at 4 am but my reservation started at 2pm and they arranged for an early arrival with no fuss.
The breakfast was buffet and included hot choices that could be place to order. The choice included plenty of fruit, juices eggs etc.
Room was ample with standard amenities and toiletries, clean & nicely decorated, room temp was locally controlled and pleasant. The TV was 32" and a bit small for the distance but I did not really use it.
The rood had not an iron and ironing board but it was provided after request. I used the laundry service which was good but a bit pricey. I enjoyed the sauna and steam room, the gym was a bit small and could benefit of more equipment but it did its job.
The wifi was good and the business room was functional.
I needed to extend my stay and the staff at the desk did it promptly and efficiently.
There are good places for dining and shoping just across the road which makes the place centrally located. A taxi from the hotel to the centre of town was 30 bolivianos fast and good service.
I reccomend the place all staff did a great work.

Compared to its competitions this hotel loses on all fronts. The lobby is nice, but the rooms are ugly. The worst part is that the rooms are noisy. If you have the bad luck to be placed on a low floor, on a windy day, With a view of the busy highway, it is like trying to sleep in a noisy factory. And we did not book a cheap room. We booked the family suite, which turned out to be, just a suite with a connecting Room. After tossing and turning all night, hoping that the noise would stop, I eventually, had to call the front desk at 5am to see if maybe there was a laundromat malfunctioning near my room. The maintenance personnel that came to my room, could not tell me what was making so much noise. They offered to change me rooms, as the noise was incredibly loud, however since I had a tour booked at 7 am, what would be the point! When I returned from my tour, the incredibly incompetent and rude, Tatiana, offered to change the room , but without changing the connecting room occupied by my sister and her young son at 10pm at night. Being that the connecting room was a double and my room was the suite and we had booked the room as a family suite, and my sister and her son would have been locked out of the living room suite and would have also had to pack everything up, as Tatiana mandated we had to vacate before I could move, and specially since we were checking out the next morning,we decided to squeeze into the double rather than move. No apology of any kind was offered by anyone. We stayed in Los Tajibos, on our way back from Samaipata and it was Vastly superior. Better view, better, sleep, better food, better pool, and above all better service. No wonder, los Tajibos was fully booked on the first leg or our vacation, and the Camino is always available...