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Luis V
Argyle, Texas

Good Values

4.0 of 5 bubblesReviewed 19 Jun 2018via mobile
This aparthotel is well located, clean and friendly staff. It is close to Ave. San Martin which has many restaurants and shopping. There are two buildings for this hotel within a block from each other. One has elevator, the other one doesn’t.
Date of stay: June 2018
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorge V, Gerente at Apart Hotel Premium Suites Santa Cruz, responded to this review
Responded 22 Jun 2018
Hi Dear Luis,
We have been very pleased to attend your needs/requirements during your staying, as you mentioned on your comments this area has a lot of good restaurants, shopping, movie theathers and entertaiment. We will be very happy to see you again on your next visit to Santa Cruz.

Best Regards.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (186)
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6 - 11 of 186 reviews
Reviewed 9 May 2018

We stayed 4 nights in an apartment with a terrace in this great hotel and thought it was one of the most comfortable stays we have had during our long trip in South America. The place was super clean and spacious, we had separate bedroom and a large living area with kitchen and dining table. The bathroom was modern and very clean. The view from the terrace was great.
The staff working there was more than helpful, they met all our requests very quickly and had a great service-minded attitude which only added to the feeling of comfort we have had there.
The hotel is located close to some nice restaurants and quite near - shopping centers. It is not in the city center so one probably would need a taxi there. The area feels very safe.

Room tip: Breakfast at additional cost can be brought to the room. We stayed in app. 4B
Date of stay: May 2018
  • Trip type: Travelled with friends
    • Value
    • Service
Thank Anna274856
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorge V, Gerente at Apart Hotel Premium Suites Santa Cruz, responded to this reviewResponded 10 May 2018

Dear Anna,
We feel very happy that you enjoyed so much your staying in our hotel, It was a great pleasure to take care of your needs and requirements. We hope to see you again if you came back to Santa Cruz any time soon. Enjoy your trip around S:A. :-)

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2017

My family of 3 checked into a 2 BR for 3 nights. Some friends of ours needed to hang around until midnight for their flight. The staff was so accommodating! They even handled the luggage for our over-packed amigos.

Self-service laundry on-site at no extra cost was a big plus for us.

Very secure, with staff always on hand at the front desk.

Our unit was spotless and spacious. Great A/C and wi-fi, which I am using to write this review.

Located close to several top-rated restaurants.

The staff was helpful in every way possible.

I highly recommend Aparthotel Premium Suites (two locations on the same street, about a hundred yards apart)

Walked out for sushi around 9pm.. No issues.

Date of stay: November 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank 415SecondStreet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorge V, Gerente at Apart Hotel Premium Suites Santa Cruz, responded to this reviewResponded 6 November 2017

Thanks a lot dear costumer for staying with us. It was a great pleasure to take care of your family and friends!

Please lets keep in touch, we are always having good promotions and special deals for offering you. We hope to see you back again soon.

Best regards.
Jorge Vaca
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017 via mobile

Well, I wouldn't say that these apartments feel like home unless you have sterile there, but they do the trick. Clean, quite large and everything in place you might need. Located in a good neighborhood with many restaurants. Friendly staff.

Date of stay: October 2017
Trip type: Travelled as a couple
Thank terbang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorge V, Gerente at Apart Hotel Premium Suites Santa Cruz, responded to this reviewResponded 23 October 2017

Dear guest! We really apreciatte your comment about us and our ApartHotel. We work hard each day for you and our distinguished guests! We hope you enjoy with us in a next visit to Santa Cruz soon.
On behalf of the whole staff of Premium Suites****, our best regards for you!

Benjamín Ruiz de Huidobro A.
SubGerente

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2017

this is a top quality hotel in Santa Cruz, I travel very often with my company and my family and I always choose this hotel because of its location in the best location in the city, the room is always clean and the staff is so friendly that you don't feel like a visitor, instead you feel like one more of the family.
the breakfast is so good and the option to have a garage for free is the best option for me.
totally recomendable!

Room tip: the studio room is the best for the view
Date of stay: December 2016
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank frv727
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorge V, Gerente at Apart Hotel Premium Suites Santa Cruz, responded to this reviewResponded 20 July 2017

Dear Guest, we appreciate so much for you comment and we really thank you for your preference. We work hard everyday to continue providing the best service. We hope you visit us again soon! On behalf of the whole team of Premium Suites Apart Hotel****, our best regards for you!
Benjamín Ruiz de Huidobro A.
Sub-Gerente

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2017

Really great location, very nice apartments, and very clean. Nice view over city and nice terrace. The staff is great and gentle.
They are able to help you every time, great taxi and third party food service. It was a great surprise. You can find whatever you need for your staying in the apartment. Great option to stay in Santa cruz

Room tip: Get a high floor, nice view over the city and nice terrace
Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank JuanPabloGallardo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorge V, Gerente at Apart Hotel Premium Suites Santa Cruz, responded to this reviewResponded 25 January 2017

Dear JuanPabloGallardo:
The Premium Suites Family is immensely grateful for such words and take time to write them down. It is good to know that your stay was pleasant and we are always happy to receive it again.
A Cordial Greeting.-
Carlos E. Peñaranda M.
Sub Manager

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