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David B
Toronto, Canada

Excellent Value in a very pleasant hotel

5.0 of 5 bubblesReviewed 28 Mar 2024via mobile
Stayed here for a week and a half while working on a project. Nice spacious rooms, nice kitchen area (utensils a bit limited) and big bright windows. Good controllable AC in my room with comfy bed, breakfast included had reasonable food variety and all the staff were always friendly.

I would definitely stay here again.

Couple notes, English with the staff was somewhat limited, but they always tried their best, while the small pool was nice, there was no shade and you can burn in a few minutes, be careful.

Other tips, lots of restaurants are an easy few minute walk away. Minimart next door has bottled water and other supplies. Take an address card from the front desk, it is a bit hard to explain to taxi drivers, or just tell them to take you to Restaurants Botanico or Aviator a block away and known by everyone. One really good restaurant is Pascalini for delicious inexpensive lunches, I ate there 4 times. Good tip for going to the next parallel streets, (and other nice restaurants) is they are all connected by a series of parks and passageways saving time with very pleasant shady walking. The whole neighborhood feels pretty safe for walking around.
Date of stay: March 2024
Trip type: Travelled on business
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Reviews (186)
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1 - 6 of 186 reviews
Reviewed 8 February 2022

EXCELLENT RATING- - I was impressed with the entire staff’s service and attention to every detail! Very pleasant , friendly, and efficient service. The hotel is well designed, new, clean contemporary. They have conference rooms that can be used for business meetings and print services which comes in handy. Great rooftop pool to relax. Located in the safe neighborhood of Equipetrol, walking distance to great restaurants, supermarket, pharmacy, banks, etc. Best choice for a pleasant stay in Santa Cruz!!

Date of stay: February 2022
Trip type: Travelled with family
Thank BDinUSA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 June 2019

Alejandra and the entire staff went out of their way to make my stay perfect. Everyone was very helpful, friendly and accommodating to my needs. The room was very spacious. Equipped well and clean. Nice breakfast delivered right on time every morning, which was greatly appreciated. Located in safe area. Convenient to shopping, restaurant, pharmacy, grocery. Will plan to stay here again soon.

Date of stay: April 2019
Thank Debra1156
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 April 2019 via mobile

Excellent stay. We stayed here for 1 month - it felt like home, away from home. The place in clean and comfortable, and the staff ensured that we had great time. It has fully stocked kitchen and business facilities.

Date of stay: April 2019
Trip type: Travelled on business
Thank Roshan N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 October 2018

The hotel is split between two towers, one with elevator and one without. Choose carefully as the top floors require stair walking. The apartments are basic but well furnished and the staff is just amazingly attentive. Ask and it will be provided. Great value choice. The area is close to very good restaurants. Recommended.

Room tip: Pick the elevator tower or expect exercise
Date of stay: May 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank 782manolog
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorge V, Gerente at Apart Hotel Premium Suites Santa Cruz, responded to this reviewResponded 28 March 2019

Dear Mr. Manolo,

We are very honored to have chosen us as your lodging alternative for the city of Santa Cruz. We wish you happy return!

Best regards,


Jorge Vaca Heredia
Manager

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Reviewed 20 June 2018 via mobile

This aparthotel is well located, clean and friendly staff. It is close to Ave. San Martin which has many restaurants and shopping. There are two buildings for this hotel within a block from each other. One has elevator, the other one doesn’t.

Date of stay: June 2018
Trip type: Travelled as a couple
1  Thank Luis0247
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorge V, Gerente at Apart Hotel Premium Suites Santa Cruz, responded to this reviewResponded 23 June 2018

Hi Dear Luis,
We have been very pleased to attend your needs/requirements during your staying, as you mentioned on your comments this area has a lot of good restaurants, shopping, movie theathers and entertaiment. We will be very happy to see you again on your next visit to Santa Cruz.

Best Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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