My stay was awesome, employees goes above and beyond to make sure guests enjoy their stay, looking forward for my next stay, the food at the restaurant is delicious, thank you very much to the staff. With best regards, Miguel Mosino
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LucasT
Toronto, CanadaExcellent Hotel in Santa Cruz
Review of Hotel Cortez
Reviewed 26 Dec 2018
I stayed at Hotel Cortez for a business trip in December 2018. The location was perfect, close to downtown Santa Cruz. The hotel is new, the rooms are spacious and in new condition. The bathrooms were perfectly designed and spacious. The rooms were layed out very well, and were cleaned many times a day. The food at breakfast lunch and dinner was fantastic, very good quality with a good selection of Bolivian DIshes. The swimming pool and gardens are beautiful and well maintained, I would return to this hotel next time for sure ! Buenissimo !
Date of stay: December 2018Room Tip: POol and Garden View
Trip type: Travelled on businessValue
Cleanliness
Service
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MariaJoseHC280, Marketing Digital at Hotel Cortez, responded to this review
Responded 27 Dec 2018
Dear Mr. Lucas, thank you very much for your rating and your comment, we are happy to have fulfilled your expectations, at Hotel Cortez we are constantly working to improve our service and we are proud to know that this translates into the satisfaction of our guests. It will be a pleasure for us to receive it very soon. Receive our most cordial greetings. Maria Jose M. - HOTEL CORTEZ
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mosino58
Washington DC, District of Columbia
3
Room tip: Nice rooms
Date of stay: October 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MariaJoseM1779, Marketing Digital at Hotel Cortez, responded to this reviewResponded 14 November 2018
Dear Mr. Musino, thank you very much for sharing your experience with us. We are pleased to know that you enjoyed your stay. Receiving this type of comment motivates us to continue improving every day to provide our guests and clients with an unforgettable experience! It will be a pleasure to welcome you in another opportunity to visit Santa Cruz, to enjoy once again the experience of being a guest of Hotel Cortez. Best regards and thanks for the preference. Sincerely, Maria Jose M - HOTEL CORTEZ
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NancyCook1329
East Amherst, New York
8
The rooms were nice and clean, the staff was very helpful, and the food was excellent. I would highly recommend this hotel to anyone staying in the Santa Cruz area. There are many restaurants in walking distance as well as tourist attractions within a 20-minute walk.
Date of stay: September 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MariaJoseM1779, Marketing Digital at Hotel Cortez, responded to this reviewResponded 13 October 2018
Dear guest, thank you very much for sharing your experience with us. We are pleased to know that you enjoyed your stay. Receiving this type of comment motivates us to continue improving every day to provide our guests and clients with an unforgettable experience! It will be a pleasure to welcome you in another opportunity to visit Santa Cruz, to enjoy once again the experience of being a guest of Hotel Cortez. Best regards and thanks for the preference. Sincerely, Maria Jose M - HOTEL CORTEZ
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
vborin
Porto Alegre, RS
3726
via mobile 
It was a good choice. Cleaning room, good breakfast with many options, good restaurant with no expensive meals, well equipped gim, nice people to help you any time. Around there are options of many restaurants and it not far from airport.
Date of stay: May 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Jose M, Marketing Digital at Hotel Cortez, responded to this reviewResponded 2 June 2018
Dear Mr. Vinicius, thank you very much for sharing your experience with us. We are glad to know that you enjoyed your stay. At Hotel Cortez we work to satisfy our guests and improve every day to provide them the best. It will be a pleasure to welcome you in another opportunity you visit Santa Cruz, to enjoy one more time the experience of being an Hotel Cortez Guest. Kindest regards and thank you for the preference. Sincerely, Maria Jose M - HOTEL CORTEZ
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raquel B
Tucson, Arizona
4131
I have been to Santa Cruz several times visiting family, but this is the first time I stay at a Hotel. This Hotel as been in business for near 50 years and it is still one of the best in Santa Cruz. It has a very pleasant environment, the rooms are very comfortable. As my husband stated "the cleanest hotel bathroom ever". The staff is very friendly and using their own taxi fleet was very reassuring and they all were so polite and friendly.
The location is just right. Not that far from downtown, near a nice boulevard avenue (Ave. Monseñor) full of nice restaurants and far enough from the noisy streets.
I would strongly recommend this hotel to anyone that is going to Santa Cruz.
Date of stay: March 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Jose M, Marketing Digital at Hotel Cortez, responded to this reviewResponded 19 March 2018
Dear Mrs. Raquel, thank you very much for sharing your experience with us. We are glad to know that you enjoyed your stay. We ratify our commitment to be better every day, always looking to provide our guests and clients with the 5 star attention they deserve. It will be a pleasure to welcome you in another opportunity you visit Santa Cruz, to enjoy one more time the experience of being an Hotel Cortez Guest. Kindest regards and thank you for the preference. Sincerely, Maria Jose M - HOTEL CORTEZ
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
L B
Tucson, Arizona
1012
Super clean, modern, convenient layout and functionality of furniture. Staff top of the line, responsive, helpful, polite. Great breakfast. Wonderfully maintained and beautifully landscaped outdoor courtyard area, and totally private. A real refuge from the busy streets of Santa Cruz.
Date of stay: March 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Jose M, Marketing Digital at Hotel Cortez, responded to this reviewResponded 14 March 2018
Dear guest, thank you very much for sharing your experience with us. We are pleased to know that you enjoyed your stay. Receiving this type of comment motivates us to continue improving every day to provide our guests and clients with an unforgettable experience! It will be a pleasure to welcome you in another opportunity to visit Santa Cruz, to enjoy once again the experience of being a guest of Hotel Cortez. Best regards and thanks for the preference. Sincerely, Maria Jose M - HOTEL CORTEZ
This response is the subjective opinion of the management representative and not of TripAdvisor LLC