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Reslysten54
Vienna, Virginia

Some don't like it hot

Review of Hotel Cortez
4.0 of 5 bubblesReviewed 21 Nov 2022
This hotel is large, modern and with an impersonal feel. It was handy to have a restaurant close to the reception and we had a lunch and a nice breakfast there. The pool looked inviting, but unfortunately there was no time to use it.

Our room was spacious and clean. Unfortunately the A/C was not up to the task, and we could not get below 26 degrees C. A bit uncomfortable when you are trying to sleep.

We had a fridge and an old-style in-room safe.
Date of stay: October 2022
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marioly Flores, Other at Hotel Cortez, responded to this review
Responded 12 Apr 2024
Dear Guest,
Thank you very much for your visit and comment, we take your observation to work on it and be able to improve.
We hope to have your visit once again.
Best Regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 17 June 2022

Hotel Cortez is located in the 3rd ring of Santa Cruz across from the main police station. it has a restaurant, with a very good breakfast, a pool, a gym, great service and large rooms with an excellent shower. the city has grown so much, so quickly, that the newer barrios have moved away from the hotel. the hotel is about a 15 to 20 minute
walk from the main square and a ten to 15 minute drive to the newer part of the city.
the hotel could use a facelift, but the rooms are comfortable.

Date of stay: June 2022
    • Sleep Quality
    • Rooms
    • Service
Thank bgerber948
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 June 2022

We have been at the Cortez three times, we couldn't even consider going to another hotel. The staff is so friendly and efficient, they make you feel at home. Lovely rooms, a charming patio with an inviting swimming pool and plenty of spaces where one can relax and enjoy.. Wonderful breakfast with a generous variety of fresh fruits.
Although there are many good restaurants in the vicinity, it is a good idea to dine right there, great food!

Date of stay: June 2022
    • Location
    • Rooms
    • Service
Thank J3007NKyvonneb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 May 2022 via mobile

Very Nice hotel, comfy beds, great staff (absolutely corteous and friendly), excelente breakfast, everything is sparkling clean, wifi strong . Downtown location close to several restaurantes and bars.

Date of stay: May 2022
Trip type: Travelled on business
Thank Pablo K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 April 2019 via mobile

We stayed for one week and were very happy with the overall service provided.
The reception staff were always helpful and gave us great advice about places to visit, etc.
The room was clean and cosy, the food great, and the location really convenient for getting around.
We will definitely be staying there again next time we're in Santa Cruz!!!

Date of stay: March 2019
Trip type: Travelled as a couple
Thank kamehameha90
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelCortezBolivia, Marketing Digital at Hotel Cortez, responded to this reviewResponded 11 April 2019

Dear Guest, thank you very much for sharing your experience with us. At Hotel Cortez we value the opinions, observations or suggestions that our guests leave us.At Hotel Cortez we work to satisfy our guests and improve every day to provide them the best. It will be a pleasure to welcome you in another opportunity you visit Santa Cruz. Kindest regards, HOTEL CORTEZ!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2019

I've been at this hotel, recently, and I was very pleased with everything: very good location with good restaurants nearby, I got a fancy suite, the staff, very professional and polite, service in general, outstanding!!!, I got a delicious breakfast, and enjoyed the beautiful swimming pool, with my favorite drinkl!!, I couldn't ask for more, and definitely looking forward to stay at this amazing place again!!!

Room tip: choose the highest room to see the beautiful city at night
Date of stay: January 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank centauro33445
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelCortezBolivia, Marketing Digital at Hotel Cortez, responded to this reviewResponded 11 April 2019

Dear Guest , thank you very much for sharing your experience with us. We are glad to know that you enjoyed your stay. At Hotel Cortez we work to satisfy our guests and improve every day to provide them the best. It will be a pleasure to welcome you in another opportunity you visit Santa Cruz, to enjoy one more time the experience of being an Hotel Cortez Guest. Kindest regards and thank you for the preference, HOTEL CORTEZ!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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