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“This was a very nice hotel”
Review of City River Hotel

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City River Hotel
Ranked #115 of 384 Hotels in Siem Reap
Certificate of Excellence
Reviewed 10 May 2017

I found this hotel a great bang for our buck as I led a group to Cambodia. The rooms were clean and the staff was extremely helpful. We had a few sick travelers and the staff went out of their way to help them/coordinate with the larger group.

We used the pool, thoroughly enjoyed breakfast, and booked MANY (excellent) massages.

It is located a bit away from the main party area, which was nice for us because it was quiet.

There is currently construction happening next door - so be aware of that.

Room Tip: higher the better of course
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  • Stayed: April 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Josh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 May 2017 via mobile

This is a nice hotel centrally located that's walking distance to the old market and pub street. Extremely courteous and warm staff! The breakfast was good with a decent continental spread. They have rooftop pool and also offer massage services. Thoroughly enjoyed our stay.

Stayed: May 2017, travelled with family
Thank Vandhana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2017 via mobile

This was a choice of TripADeal holiday on a Vietnam Cambodia tour. The hotel is lovely and clean. Limited offer for breakfast though saying that you certainly get enough to take you through to lunch. The Phô is the highlight of breakfast offerings. There is a pool with bar on the rooftop. Overall for the price and position worth a stay.

Stayed: May 2017, travelled solo
Thank marlin118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2017

Loved this hotel. Travelling in a group of 31, my husband and I loved this hotel, it was our last stop for 2 nights before travelling home after 2 weeks away. Room was spacious and bed very comfortable. Bathroom was clean and spacious. We had a lovely balcony but it was very hot outside so didn't sit on it. The only thing that was annoying was the renovations next door woke us up at 7am on the only day we wanted to sleep in. Restaurant was amazing and the egg station fantastic. Coffee was good, and really hadn't had a decent coffee in 2 weeks. Very central to the river and a walk across the bridge brought you to Pub Street. Hotel staff were attentive and very friendly. Would highly recommend and would stay there again no problems. Lovely roof top pool but no undercover seating and bar area very small

Room Tip: Lovely hotel, would highly recommend
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  • Stayed: April 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank dkitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityRiverHotel_SR, Manager at City River Hotel, responded to this reviewResponded 28 April 2017

Dear dkitch,

Thank you for choosing to write a review of City River Hotel via TripAdvisor.
I'm thrilled to read your review on TripAdvisor and here that we met your expectations in service and room quality. Also to know that you enjoyed a comforting time spent with us and took delight in our food offerings and service. I have gladly shared your comments with them.
May I also thank you for choosing to highly recommend City River Hotel, and we look forward to welcoming your return when your travels next bring you to our city.

Best Regards,

The Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2017

Outside the main area of Siem Reap, this hotel is just ok. The bed is stiff, the AC is loud, and the hot water is sporadic. The staff is very helpful and friendly, and the wifi is strong. Its a bit out of the way, for not the best of quality.

  • Stayed: February 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Noah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityRiverHotel_SR, Manager at City River Hotel, responded to this reviewResponded 28 April 2017

Dear Noah W,

Thank you for letting my team and I know of your recent stay experience with us at City River Hotel
It seems there were a number of areas that fell short of expectations and I am grateful you've let us know. Your comments are extremely important to us as they help us to improve our service offerings, ensuring that we deliver an experience in line with our guests‘expectations.
I have taken the opportunity to review your feedback and discuss it with the management team to make certain that we can reflect on as many points as possible with required product enhancements.

Best Regards,

The Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about City River Hotel

Address: 0511 Achasva Street, Wat Bo, Siem Reap 17254, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#28 Business Hotel in Siem Reap
#48 Family Hotel in Siem Reap
#53 Romantic Hotel in Siem Reap
#87 Spa Hotel in Siem Reap
Price Range: RM 164 - RM 339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City River Hotel 3*
Number of rooms: 65
Official Description (provided by the hotel):
City River Hotel is beautifully located on the bank of Siem Reap River. Our superb location offers our guests the unique experience of peacefulness in a lively city. We’re just a walking distance away from the ever popular Pub Street and Night Market.The roof-top swimming pool is the only one of its kind in Siem Reap. Guests will enjoy the spectacular views of the city and sunset while sipping away the delicious cocktails on the poolside bar. This experience can only be found exclusively at City River Hotel.Our Deluxe rooms are beautifully decorated with all standard amenities and a balcony overlooking the city. In addition, guests are able to pamper themselves with the traditional Khmer massage at our Massage Center after spending a long day at the wonderful temples. ... more   less 
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Also Known As:
City River Siem Reap
Hotel City River

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