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“Good service nice rooms and good food.”

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Jinji Lake Shilla Hotel
Ranked #43 of 1,444 Hotels in Suzhou
Sundsvall, Sweden
1 review
“Good service nice rooms and good food.”
Reviewed 15 February 2011

Quiet location near the lake and near tradecenters.
Pleasent staff well cleaned rooms .
Next time i will allso stay there.

Stayed January 2010, travelled on business
Helpful?
Thank selander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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75 reviews from our community

Traveller rating
    27
    41
    5
    2
    0
See reviews for
2
2
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20
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
Shanghai, China
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 August 2008

Physically the hotel is not bad with some exceptions. There was some kind of electrical device simply hanging in the window. I was afraid to touch it. Called Assistant Manager and soon an engineer came. No English but from hand signals he seems to be saying "no danger" and did nothing.

Later in the evening I went to dinner in the "G" restaurant. Service was not bad but food quality poor. The worst part was when I asked for the check I was told I cannot charge it to my room. They said the restaurant is operated by an outside contractor and there is no facility to charge to guest room. I argued and pleaded but there was no way. Only one waitress spoke any English at all and had it not been for my Chinese colleague it would have been impossible to communicate.

Breakfast the next morning (today) was pretty good and was included in the room rate.

Over all a poor experience and even worse price value. Room was RMB800 and at today's exchange rate translates to US $116.78. Pretty bad.

Would not return.

  • Liked — Room size
  • Disliked — Service
  • Stayed August 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank ShanghaiPhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jinji Lake Shilla Hotel

Property: Jinji Lake Shilla Hotel
Address: Wangdun Road, Modern Plaza, Industrial Park, Suzhou 215028, China
Region: China > Jiangsu > Suzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #43 of 1,444 Hotels in Suzhou
Price range (per night): RM398 - RM3,769
Hotel Class:4.5 star — Jinji Lake Shilla Hotel 4.5*
Number of rooms: 304
Official Description (provided by the hotel):
One of Asia's most admired hotel groups, consistently voted South Korea's top hotel by international polls, The Shilla Hotel & Resorts was founded by Samsung Group in 1973. The Shilla Suzhou is the first luxury 5-star hotel managed by Hotel Shilla in China. The Shilla Suzhou, the first 5-star hotel in eastern bank of Jinji Lake, is located in the most prestigious development area and close to Suzhou Industrial Expo Center. ... more   less 
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