Pretentious, soulless and impersonal are the words I would use to describe this huge international hotel. Nothing at all Chinese about our Executive room on the 20th floor; it could have been anywhere in the World. The hotel's one redeeming feature, as far as I am concerned, was its 21st floor River View Restaurant, which was really nice.
So where do I start with the reasons why we did not enjoy our stay at the Minshan? Well the caption summarises it, but for specifics:
For a supposedly international standard hotel, I would have expected that the staff could perhaps have spoken better English.
I would have expected the bank ATM in the lobby area to be one that accepted International cards. It didn't accept mine and I had to walk ten minutes up the road to the Bank of China to draw some cash.
The small flies helping themselves to some of the breakfast buffet dishes on the first morning were quite off putting.
Our executive room on the 20th floor was, on the face of it, very stylish. But it was, in our opinion, a triumph of style over practicality.
There was little full hanging space in the wardrobe and nowhere near enough sensible storage space for shoes.
In the his and hers sinks bathroom there was virtually nowhere to hang the many towels.
The levels of lighting were not good, especially at the mirrors over the sinks.
All room lighting was controlled by flush touch button consoles on either side of the bed. It meant that if you tried to turn one bedside light on in the night you were likely to turn them all on, because of not being able to tell which is which.
When we arrived, as is the custom in most hotels, they took a pre-authorisation on my credit card; obviously they chose the amount to reserve, not me. So when we had a very nice meal at the River View restaurant on the 21st floor and I asked to charge the bill to our room, I was gobsmacked to be told that our pre-authorisation was not enough to cover it, so we would have to pay there and then by credit card. For goodness sake! Any decent hotel will just let you sign and sort it out on checkout, but not the Minshan!
The bed, I have to admit, was reasonably comfortable.
All in all though, we were glad to leave the Minshan and move on to our next destination. I could not recommend anyone to stay there.
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- Also Known As:
- Minshan Hotel Chengdu