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Reviewed 21 February 2018

The hotel is supposedly a 4 star hotel, however I'd say it is a rip off both price and service wise. We stayed there for 3 nights during the 2018 carnaval, and sure it does have a good location and a ill-managed roof top terrace with a pool and limited space for sun bathing, which is a plus regardless of the contradictory description, but it was not an impressive stay. The room - which was clean and all, had a window facing some sort of ventilation shaft, leading to the humming noise of numerous A/Cs all night. One should get a serious discount for that.

The breakfast was not a treat. Not enough tables for the guests and the staff were insisting to help you with the fruit servings, instead of focusing on 1. clearing the tables 2. making sure everyone seated had what they wished, including hot and cold drinks which were not available from the bufé 3. refilling the food on the bufé. One would think that a manager could lead the staff in a way that make them capable of dealing with the rush of carnaval tourism, but no.

All staff were nice and polite but they really need to improve their service skills - and learn to keep up the pace!

Date of stay: February 2018
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Magdalena F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Oxford B, Director Comercial at Hotel Oxford Barranquilla, responded to this reviewResponded 23 February 2018

Good afternoon.
We appreciate your appreciations during your stay at our hotel. We are surprised by what he tells us because we always want our guests to feel really satisfied. Maybe at the time he went down to breakfast there were not enough tables because everyone had breakfast early to take advantage of the different activities of the carnival. Although it is not an excuse, we will have to work for future carnival parties to look for a bigger place, either in an event room, to have a big space and to have breakfast without any problems.
We will take into account all your comments and rest assured that we will work too hard to achieve better.
Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2017 via mobile

My spouse and I have stayed in many hotels around the world, the Oxford is definitely among the finest. From the moment you check in you start to see & feel their first class service. The staff is amazing, professional & ready to do whatever it takes to make your stay as pleasant as possible. Of course the attitude of making the guest feel special starts from the top, Reinaldo & Dilia, hotel owners. They make it a point to meet their guests & assure that you are satisfied. In addition to the wonderful service the hotel is very clean, well kept & modern. The breakfast buffet is not your ordinary & boring continental breakfast. You start your day with a taste of Colombia; fresh fruit, variety of breads, colombian cheese or guava breads, carimañolas, arepitas empanaditas, deditos, queso costeño, recalentao & fresh scrambled eggs. Of course a nice cup of Colombian coffee or chocolate caliente. The hotel restaurant also serves great tasting meals for lunch and dinner.
All in all our stay at the Oxford could not have been better. If you are looking for a nice hotel where you can be catered to & feel relaxed & pampered by the staff & owners ... stay at the Oxford. Going forward & as long as Reinaldo & Dilia are the owners, the Oxford will always be our go to hotel in Barranquilla.

Date of stay: November 2017
Trip type: Travelled as a couple
Thank Carmen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2017 via mobile

We stayed for a night during the carnival - the hotel is well located close to the parade. It has a hotel restaurant which has quite good food at a good price for a hotel. We arrived early and were allowed an early checkin, which was very convenient. The staff is nice and helpful, some even speak a little English. The breakfast is nothing special - coffee, juice, fruits, eggs.. the rooms are a bit blunt, but big, with everything you need and clean bathroom. Our bed looked a bit used when we arrived so we had the sheets changed, which was no problem. I can recommend the hotel, which had quite a good price comparably during carnival.

Date of stay: March 2017
Trip type: Travelled as a couple
Thank Kiki_Ha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2017

I can't rave enough about how wonderful this hotel was! They treated us like royalty!

Bell hop service, Waited on for breakfast (complimentary breakfast), we mentioned to the front desk that our wifi was slow because we were the last room in the hallway and they brought us our own router within 5 minutes. The front desk answered all of our questions with patience and enthusiasm (not begrudgingly as I've experienced with so many other hotels).

We even met the owner and he warmly welcomed us and made sure we hadn't had any problems!

When we were told the price per night, I couldn't believe it! The rooms were spacious, comfortable, had a chair and a desk, bed was one of the best I've ever slept on, shower was hot, plenty of closet space. Some of the rooms even come with a balcony.

It was within walking distance of plenty of restaurants, cafe's, grocery stores, and we were there as carnival was starting and the parades passed right by our corner! (Yet in our rooms was complete quiet.)

Look no further people, just book the hotel. You will NOT be disappointed!

Room tip: Corner suites have balconies, but can be noisier.
Date of stay: February 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Megan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2016

My family and I stayed at this hotel for one night in transition to Cartagena and it was perfect. Our room was spacious. The A/C was wonderful and did not make the typical squeaks, roars, and grumbles found in many hotels. The bathroom and shower were clean with abundant hot water. The staff was lovely and very helpful, however, no english was spoken. I am not fluent in Spanish but was able to effectively communicate. They also arranged for transportation from the airport to the hotel with a trusted and cheerful taxi driver. The only complaint we had was with the wifi connection. My daughter was trying to watch a movie and the movie continually buffered. Our phones functioned as they should - it seemed to be only an issue with the TV.

Date of stay: March 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Robin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Oxford B, Gerente at Hotel Oxford Barranquilla, responded to this reviewResponded 6 April 2016

Good Morning. Thank you very much for your comments that help us continue to improve every day and to provide better service . Our staff is trained to provide excellent care , meeting all requirements and needs of our guests . Likewise to feel at home.
Thanks for choosing us

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