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All reviews great hotel hotel facilities visited this hotel breakfast buffet rooms are comfortable yogurt city taxis mall santafe metro nightlife
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Reviewed 12 August 2018 via mobile

Advertised as 5 star but really works at 4 star by European standards.
No hot water on our first morning - some fault on our floor but compensated with complimentary lunch the next day.
Location a little out of the way but taxi and Uber were cheap enough to overcome this inconvenience. Near to local mall of restaurants. Pleasant staff. Few speak minimal English.
Clean and comfortable.

Stayed: August 2018, travelled with family
Thank Patrick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olga S, General Manager at Hotel Estelar Milla de Oro, responded to this reviewResponded 14 August 2018

Dear Mr. Patrick,

We thank you for having chosen our hotel to stay and for taking part of your time to let us know about your experience.

We apologize for not having met your expectations, and thank you for let us know your comments about the aspects you didnt like so we can take the corrective actions in order to offer a better service.

We hope to have you back soon,

Cordially,

Hotel ESTELAR Milla de Oro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2018

We arrived late on a Sunday after 9PM. The front desk staff was polite and efficient in handling our check in. She explained the layout of the hotel and we were given our room keys. I was also given a bellman's cart to handle our own luggage. In a hotel with higher standards I expected assistance with our bags and was offered none. The first impression wasn't that great and things went downhill from there. Upon turning on the shower the water begins spraying all over the bathroom ceiling due to a loose shower head. I attempted my best to dry the floor but it was a mess. The hot water heater system began to vibrate so loud I thought a plane was taking off inside the room next door ! My girlfriend also said she found many hairs inside the shower due to a poor attempt at cleaning the shower. The next day we had many plans around the city but upon returning we asked to change rooms. I was happy they had one available and we were assisted by a polite young man with the transfer of bags. I liked the new room and the front desk staff went a long way to make up for our discomfort. I was sent a courtesy fruit plate and antipasto. They even sent a letter of apology to our room. That night upon calling downstairs to ask them to fill the Jacuzzi were told it would be about 45 minutes to wait. I said no problem and waited an hour arrived at the Jacuzzi to find lukewarm water and decided to come back in another 15 minutes to find it drained. I am assuming because the heater was broken. In all I was very disappointed with the hotel but the staffs attempt to make my stay pleasant was impressive.

Room Tip: I would get a north facing room on a high floor for a decent view of the city.
Stayed: August 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Sflman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olga S, General Manager at Hotel Estelar Milla de Oro, responded to this reviewResponded 15 August 2018

Dear Mr. Perna,

We thank you for having chosen our hotel to stay and for taking part of your time to let us know about your experience.

We also thank you and appreciate the comments and observations of the maintenance of the room, as soon as we got them we sent it to the boss in charge so he could take the corrective actions in order to offer a good service.

About the belly boy service, the one who was at night shift was busy taking up some luggage from another guest, that´s is why he couldn’t help you.

We apologize for this experience and hope to have you back soon to continue offering the quality service that has always characterized us.

Cordially,

Hotel ESTELAR Milla de Oro

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Reviewed 7 August 2018

Located in the heart of El Poblado, one is within walking distance of restaurants,shopping centers , banks and every thing one could posible need during a trip. The staff will try to meet your need always attentive without being intrusive.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 512mariaceciliad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olga S, General Manager at Hotel Estelar Milla de Oro, responded to this reviewResponded 14 August 2018

Dear Guest,

We thank you for having chosen our hotel to stay and for taking part of your time to let us know about your experience.

We are happy to know that you like the service recieved by our staff and the location.

We are looking forward to hearing from you soon.

Cordially,

Hotel ESTELAR Milla de oro

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Reviewed 24 July 2018

You have to be careful, there are many Estelar hotels in this area.
This particular one is located in very center of business, shopping and dining. (CC Oviedo is 5 minutes, Santafe is 10 minutes by walk.)
Because of heavy competition to the others, tariff is becoming more attractive. Typical Colombian breakfast is another point attract you.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank carlosdelima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olga S, General Manager at Hotel Estelar Milla de Oro, responded to this reviewResponded 26 July 2018

Dear Mr. De Lima,

We thank you for having chosen our hotel to stay and for taking part of your time to let us know about your experience.

it´s pleased to know that we met your expectations.

Hope to have you back soon.

Cordially,

Hotel ESTELAR Milla de Oro

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Reviewed 21 July 2018 via mobile

If you have the opportunity to go to Medellin, Estelar hotels is a great option! Milla de Oro have great location in the Milla de Oro area, near to shopping center and restaurant.

The rooms are comfortable and in rate have included breakfast that offer good quality and variety.

Stayed: July 2018, travelled with family
Thank TELLY93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olga S, General Manager at Hotel Estelar Milla de Oro, responded to this reviewResponded 26 July 2018

Dear Telly,

We thank you for having chosen our hotel to stay and for taking part of your time to let us know how was your experience.

We are glad to hear the the Hotel and the staff fullfil your expectations.

Hope to have you back soon.

Cordially,

Hotel ESTELAR Milla de Oro

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