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“Never again”
Review of Borgata Casino

Borgata Casino
Certificate of Excellence
More attraction details
Attraction details
Owner description: This high-energy casino offers a range of table games and daily poker tournaments. Their modern slot machines feature a rapid-pay ticket system so gamblers don't have to deal with carrying around coins.
Reviewed 3 weeks ago via mobile

Have been coming here every Easter for a few nights plus stay here during the summer. Used to be a high end classy place but they are not as good anymore. The pool inside is frequently shut down, long lines to check in, rooms meh, over crowded done!

1  Thank pink45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"event center"
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"beautiful hotel"
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"comedy club"
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Reviewed 3 weeks ago via mobile

We decided to explore beyond the boardwalk and the Borgata was a great place to start. Parking was only $5 and was transferable to Harrah’s and the Golden Nugget. There are multiple restaurants and food choices within and it is one of the most beautifully decorated casinos in Atlantic City.

Thank Melaney68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

The borgata casino is live and full of action. The food is great and the room are very nice, but my luck on the slots were very bad. The only thing i like there was the poker room.. now in there was a lot of action and i won money in there. So i go from time to time.

Thank chunckypee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

I have been going to the Borgata since it first opened (12 years-ish??) and have always been a big supporter as it was so much more than a regular Atlantic City casino. However, since MGM took over it has been steadily going downhill.
Many of the employees now have an attitude - from the rude people on reception that check you in that really can't be bothered to help you (and this is not a one-off experience) to the drinks waitresses who give you eye rolls if you dare to call them over to ask for a drink.
The casino recently 'rearranged' their smoking sections which now means it has become a smoke filled hell-hole the likes of which have not been around for many years. How do they get away with this in light of the NJ smoke free regulations??
The hotel rooms are also looking more than a little beat up with wallpaper peeling off walls, stains on ceilings (!!!) and the wall art in the room I was in last week was falling off the wall and about to drop at any minute.
Something needs to be done fast to stop the wonderful Borgata from becoming like any other boardwalk casino.

3  Thank jas88_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 weeks ago via mobile

I work in a customer service type of industry and am very disappointed with what happened at my visit. I went to the rewards desk because my card wasn’t working and the person behind the counter was extremely RUDE. She spoke to me extremely short and acted as if I was bothering her. She didn’t have the right type of customer service attitude that is needed for an industry that should be customer friendly. Very disappointed, as the rest of the casino was nice. If you don’t like your job or trying to help people get a different job.

3  Thank bonniestravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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