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Reviewed 1 April 2018

Elevators were dirty and Carpet in gets room dirty. Rooms in Marino Tower needs renovations. The walls in the guest rooms were very thin. We couldn’t get a good nights rest because neighbors were loud

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank sw33tTH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Harrah's Resort Atlantic City, responded to this reviewResponded 13 April 2018

Hi!

Thank you for your feedback. We are concerned that your overall expectations were not met and we are sorry you were disappointed in the services your received. Please check your messages, so we can arrange for the Customer Service Team to contact you directly.

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Reviewed 1 April 2018 via mobile

To be honest my husband and I had a great time exploring the casino and people watching. The casino seems to cater to a young crowd for the Pool. Staff was super accommodating and the climate was festive. We really appreciated the parking transfer option between the Borgata, Golden Nugget and Harrah’s.

Stayed: April 2018, travelled as a couple
Thank Melaney68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Harrah's Resort Atlantic City, responded to this reviewResponded 3 April 2018

Hi Melaney!

Thanks for your review of Harrah’s! We are delighted to hear you enjoyed your experience! We appreciate you choosing Harrah’s and hope to welcome you back soon! Next visit, why not invite family and friends to join you! We suggest you try our restaurant the Waterfront Buffet if you are looking for a little bit of everything.

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Reviewed 1 April 2018

Got a beautiful room in the Bayview tower. Did a quick dinner at the bar in Martaranos the food and service was outstanding. Hit the Eden lounge for some music and a cocktail. Then played on the floor for a few hours. Great night all around.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank Frank3773
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Harrah's Resort Atlantic City, responded to this reviewResponded 3 April 2018

Hi Frank!

Thanks for your review of Harrah’s! We are delighted to hear you enjoyed your experience! We appreciate you choosing Harrah’s and hope to welcome you back soon! Your next visit we suggest you try our restaurant Veracruz Mexican and Spanish Kitchen whose menu is inspired by Mexican and Spanish street food from the Veracruz region of Mexico and the Spanish city of Madrid.

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Reviewed 1 April 2018

Loved everything about this place, drinks were a little slow coming out on the roulette tables but it was a busy night. The rooms are cozy and basically sound proof which is great for sleeping in the next morning!

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank marioajordan18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Harrah's Resort Atlantic City, responded to this reviewResponded 3 April 2018

Hi!

Thanks for your review of Harrah’s! We are delighted to hear you enjoyed your experience! We appreciate you choosing Harrah’s and hope to welcome you back soon! We would also like to apologize for the inconvenience you experienced and will pass your comments along. Your next visit we suggest you try our restaurant AC Burger Co. which features classic American eats with modern flavor.

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Reviewed 1 April 2018 via mobile

Unhappy with the room and service. The wind was howling thru the windows of our room. We were told we could move and that a bell hop would help us. We waited over 30 minutes for help. I ended up having to go to the desk to get the new key cards while my handicapped husband stayed in the new room so that I would have access to get my things out. Then my husband, who has mobility problems, was able to move to t Hz e new room with my help after I moved all our stuff on my own. Not very customer friendly.

Stayed: March 2018, travelled as a couple
Thank dburns618
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Harrah's Resort Atlantic City, responded to this reviewResponded 11 April 2018

Hi!

Thank you for your feedback. We are concerned that your overall expectations were not met and we are sorry you were disappointed in the services your received. Please check your messages, so we can arrange for the Customer Service Team to contact you directly.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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