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Reviews (499)
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Traveller rating
197
181
79
28
14
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All reviews excellent hotel half board small port visited hotel beautiful sea view buffet breakfast and dinner restaurants and shops hotel staff spa zone ana expirience sauna wellness maids terrace conference garage
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1 - 6 of 499 reviews
Reviewed 3 August 2021 via mobile

Really surprised this hotel has such a high rating. The only redeeming factor was that the staff were actually really nice. The hotel is very dated. Secondly, it the nightly rate is very expensive and you literally have to pay for every little thing extra - parking, sun beds, breakfast, access to the very poor spa, every little thing costs approx 10-20 EUR extra.
When we got to the seaside, there were no sun beds available and you have to book in advance and everything was booked out - no system or control for this.
Also, the spa experience was quite bad. It cost 14 EUR to get in and the jacuzzi didn’t even work and there were children running around down there. I got a massage, which was costing quite a lot, and I literally had to lie on a mat on the ground with nothing to prop my head up when getting my massage, which left my neck more sore than when I started the message. This is not acceptable when you’re paying so much.

Room tip: Don’t use the spa.
Date of stay: August 2021
Trip type: Travelled with family
Thank John B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 May 2021

The hotel staff was extraordinarily welcoming, professional, and kind. Their lovely and warm energy made us feel pampered every minute of our stay, and they made it really unforgettable.

Ana, Antonia, Ivan and Donald, you rock! Keep up the good work<3

Date of stay: April 2021
    • Value
    • Location
    • Service
Thank LenaPTravels
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 23 May 2021

Thank you for making our special day even more special!! Cake, champagne and room decoration was breath taking. Food was great, everything was fresh. Staff is very friendly, ready to help with everything. Wellness offer is amazing. Rooms are comfy and clean, the view was spectacular. We will definitely come back as husband and wife next time. Special thanks to Antonia and Tanja. Thank you once more for everything!

Date of stay: May 2021
Trip type: Travelled as a couple
Thank anjapC6999JZ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 10 April 2021 via mobile

Great place for both relaxation and entertainment. Good food and drink offerings, friendly staff. At the entrance you are greeted with champagne. Beautiful sea view from the room, the rooms are neat and large. Great experience, I'll be back!

Date of stay: January 2021
Trip type: Travelled with friends
Thank arnaparna
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 March 2021

everthing ok, the posiition is faboulos, food is very good , the rooms need to be refreshed althought are renovated
what I can say is that the extra mile is missing : why the pool in the spa area is not clean and closed by a rasty door to prevent guests to go outside via pool ? why is not open after 8 pm? at 07:45 pm the girl is already screaming that they are closing.
why they put automatically the garage in the bill ? someone can come by taxi.
why they are 3 staff members at the reception serving you /staring at you the same time ? maybe new staff ?
i told the spa girl that i left the room and asked her to advised the reception that I would be in the spa till 2 pm and pay everything after the spa. NOT DONE.
why they don't prepare a couple of tables on the terrace for breakfast while the sun is shining ? eating outside ( weather permetted ) with the sun and the fanatstic view that the hotel has is one of the best experence in Opatija.

Room tip: renovated rooms
Date of stay: March 2021
    • Location
    • Sleep Quality
    • Service
1  Thank igoraries
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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