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23 - 28 of 247 reviews
Reviewed 23 July 2017

small hotel , bad services at the dining room , bad bathroom at the room hotel ,
bad elevator have to stop each level , very very bad kids pool experience it includes life rate and i have recorded it with video and photo , bad bad soda drinks

  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Mohamed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2017

I stayed here as a Solo traveller.

The room was lovely with a balcony looking out over the pool and the Ocean.

All the Staff were amazing. They treated me like a queen. Nothing was too much for them. Always up for a laugh and a joke and making me feel comfortable. Very attentive. If you have time talk to them. They are very eager to practice their english as they often don't get a chance to. Be aware that their trading techniques are different to ours so some may seem the traders as pushy. Don't be disheartened. Be firm and say "la, shukraan!" (No Thank You!).

At the Hotel they have in house activity centres - if you don't fancy scouting places out.
Their Spa is very, very, very, very basic and you could get the same treatments else where for a better price. However the lady that gave me a massage was very good.

The Aqua Centre, on the beach, offers activities from snorkeling to trips in a glass boats. They also have contacts for things like parasailing. Or you can stay at the hotel hire Fins and a Mask and check out the sea life in the bay or try your hand at windsurfing!

The Dive Centre offers many trips from beginner divers to intermediate divers. I did two half day trips; two dives and lunch on the Red Sea. It was delightful. Beautiful family unit and great teachers for both adult and kids.

The Animation team are a ball of energy. Always offering kids activities and family entertainment during the day and the evening. My only pick is that there was a lack of english songs in the karaoke list!

To begin with I didn't really like the food. Too much salt. But it got better over time and the busier the hotel got the better the selection. The chefs and restaurant team were flawless and i looked forward to seeing their faces at meal times.

Their main clientele are Eastern European. So they catered to mainly them when it came to entertainment (see the karaoke comment) and announcements and maybe the earlier food selection. Although i cant really fault them on that too much as i was the only english guest there for the first couple of days. They soon rectified this and are more aware of the guests that come to the hotel. The beach is small which is fine but there are flys that bite and that put me off spending days on the beach. Instead i organised a trip to some of the islands.

This is defiantly for non snobbish people. Its a budget holiday, one of the smaller resorts, but offers a great service with a big heart.

I will return one day! :)

Stayed: March 2017
3  Thank alicia6389
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2017

Spent 10 days at this hotel and in total only 7 brits. Hassled constantly by the shop keepers within the main hotel building. Food was not good. Had to ask for butter at breakfast and dinner and none available at the beach restaurant lunchtimes. Best meal was mcdonalds. Pool and beach nice but don't think it could cope in the high season.
Not a lot around the hotel.

th season. Only 2 bars open within the complex.

  • Stayed: March 2017, travelled as a couple
    • Value
    • Rooms
    • Service
4  Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2017 via mobile

Despite arriving rather late in the afternoon the room was not ready for us until 4:30. After checking in to the rooms I contacted the reception explaining that the room was dirty and had some broken furniture. The reception and explained for us that we tomorrow is going to change room to the hotel laying next beside us! That meant that we needed to tip the bellboy rather much two times. And as we all know tip is paid for good service not twice doing the same thing poorly.

When eating at the buffet the first night we was rather disappointed with the food. The plates and the tools a lot of them were dirty so you need to choose what plate and tools to use. The food was from the Western European point of view really bad. The food consisted of fried chicken fried fish with bones in both of them and liver got that menu along with vegetables was a apparent every day.
All the drinks and beers was served in small plastic glasses containing maybe 1.5 dl. The bartenders served a drink containing rum and Coke with approximately one decilitre Rum and half a decilitre a Coke. Not good.
They also had a à la cart restaurant with a difference comparing with the buffet that the food was served on the plate instead of picked up from the buffet.

Coming down to the beach 80% of the sun chairs was broken.

The only reason why this hotel don't get one point is due to the fantastic staff that that tried to give us a good experience. If the staff hadn't been so good this vacation would have been a disaster.

If you come from western part of Europe and expect a good vacation with the food that you will enjoy avoid this Hotel

Jens

Stayed: February 2017, travelled with family
3  Thank Jens H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2017

Stayed here for a week with friends found the hotel very nice. The staff were very nice and always very helpful food was good the place was kept very good. The room was nice with two bedrooms one wit twin singles the other with a king size we were also on the beach. five mins from Hurghada town centre and marina by taxi which cost a pound each way. we would go again.

  • Stayed: February 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Philip J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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