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“Excellent Food, Bad Rooms”

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Sunny Days Palma De Mirette Resort & Spa
Ranked #43 of 222 Hotels in Hurghada
Reviewed 1 July 2017

In short,
my overall rating for this hotel is "terrible", let me tell you about my experience:

Pros:
The property building is very nice.
Food is excellent.
Great swimming pool.
Quality assurance team is trying to do their best to satisfy you.

Cons:
- Hotel management is terrible and so unprofessional.
- My kid broke the room door smart card (that plastic card) and I had to pay for it (never experienced this before), this card should be free !!!!!.
- very poor TV and bad signal.
- the extra bed was a fold-able bed, the problem was that if you try to change your position while sleeping the bed will fold on you. funny!
- at check-out, I was asked to return the pool towels cards (I've stayed in many hotels including Hilton and never been asked to return the cards) and I was asked to pay 300 EGP for the two towels. Nice !!!
- The A/C needed to be recharged, bad cooling.
- here's the most terrible thing about this trip, water is leaking in the bathroom, i've asked for help three times, and one of them by visiting the front disk and talking to the operations manager, it was like a lake on the bathroom floor, it was too difficult for my kids to use it, on the next day, a lady from the quality assurance team has asked me about my experience (by co-incidence) and she seemed to be very professional and the maintenance team have responded to my complaints right away, but the leakage came back again and that's why I'm writing this review today.

Final conclusion, this hotel is not a good value for money at all, many other hotels in Hurghada are excellent and at the same price (or even lower). This hotel is a very bad representation of the Egyptian tourism.

Room Tip: check the bathroom for leakage first
See more room tips
  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Moh_Roushdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleManagement, Manager at Sunny Days Palma De Mirette Resort & Spa, responded to this reviewResponded 26 July 2017

Dear Moh_Roushdy
Thank you for taking the time to write a review about your recent stay with us at our Sunny Days. Your feedback and opinion is very important to us as we want you to have an enjoyable and memorable stay. We are very sorry for any inconvenience caused during your vacation and that we where unable to meet your expectations. Your feedback is very important to us and it helps to improve the quality and service we offer to our guests. We will of course forward your feedback to our management team. Please feel free to contact us on info@sunnydaysegypt.com to discuss these points further. We do hope to welcome you back to show you hospitality our hotel has to offer.
Greetings from Sunny Days Egypt Team

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319 - 323 of 1,242 reviews

Reviewed 29 June 2017 via mobile

Was a very funny trip, the stuff here is friendly and nice. The animation team was great, especially Fido. About the food i cant say something good, it was not so good, not my tipe. But it was an amazing trip, the sea is wonderful, perfect colour!

Stayed: June 2017, travelled as a couple
1  Thank Damaris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleManagement, Manager at Sunny Days Palma De Mirette Resort & Spa, responded to this reviewResponded 2 July 2017

Dear Damaris
Thank you for taking the time to write a wonderful review of your recent stay with us at Palma De Mirette. We are very happy to hear that you had a wonderful time with us and especially pleased that you where able to take home great memories of your stay with us. We appreciate your feedback and opinion which helps us to improve the service we offer to our guests. Thank you for the wonderful feedback in regards to our animation team and staff for making your vacation with us very funny and enjoyable. We are sorry your expectations where not met in regards to the food and we do hope this didn't spoil your vacation to much. Thank you for choosing to stay with us and we look forward to welcoming you back soon
Greetings from Sunny Days Egypt Team

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Reviewed 28 June 2017 via mobile

Best hotel in Egypt by faaaar!! The staff is so helpful and kind. I really recommend all of you to go here! And Fido from Animation Team is the best ever from the hotel. LOVE LOVE LOVE THIS PLACE! I travel for 10 days with my friend. It's perfect for relaxing and partying, with friends or family! LOOOOOOVEEEE

Stayed: June 2017
1  Thank shawbosoarif10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleManagement, Manager at Sunny Days Palma De Mirette Resort & Spa, responded to this reviewResponded 2 July 2017

Dear shawbosoarif10
Thank you for taking the time to write a review about your recent stay with us. Your feedback and opinion is very important to us. Thank you for the wonderful comments about our team and the friendliness and helpfulness you found from them during your stay. We are very happy that you were able to take home fond memories of your holiday and we hope to see you again very soon.
Greetings from Sunny Days Egypt Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2017 via mobile

We had a really nice vacation thanks to the animation team and one of the people in the animation team named Fido made our trip. He made me and my friends laugh so much and he was a sooo good entertainer. Thank you Fido ❤️❤️

Stayed: June 2017, travelled with friends
1  Thank 11rebecca11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleManagement, Manager at Sunny Days Palma De Mirette Resort & Spa, responded to this reviewResponded 2 July 2017

Dear 11rebecca11
Thank you for taking the time to write a review about your recent stay with us at Palma De Mirette. We are very happy that you enjoyed your time with us and loved the animation programs and thank you for the kind words in regards to the animation team especially Fido for the hospitality shown to you during your stay and making your days filled with fun. We would like to take this opportunity to thank you for staying with us and we do hope to welcome you back in the future.
Greetings from Sunny Days Egypt Team

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Reviewed 28 June 2017 via mobile

I love this hotel i will always come back . The best food and best animation team! We love Fido. Buy a simcard its cheaper for u! But i recommend it every day! The food is orientAl and european. They have a lot to choose between alot of sweets and fruits. The people working here are soooo nice ❤️❤️❤️❤️

Stayed: June 2017, travelled with friends
1  Thank Dalal N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleManagement, Manager at Sunny Days Palma De Mirette Resort & Spa, responded to this reviewResponded 2 July 2017

Dear Dalal N
Thank you for taking the time to write a review about your recent visit to Palma De Mirette Resort. Your feed back is important to us as we strive to make sure all our guests enjoy their experience with us while on holiday.We are very happy that you found our hotel staff very friendly and helpful and you had all our facilities at hand to make your holiday memorable. Thank you again for choosing to spend your holiday with us and we look forward to seeing you again on your next visit.
Sunny Days Egypt Team

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Additional Information about Sunny Days Palma De Mirette Resort & Spa

Address: El Corniche Road, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Hurghada
#21 Top resorts Hotel in Hurghada
#33 On the Beach Hotel in Hurghada
#39 Luxury Hotel in Hurghada
Price Range: RM109 - RM288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunny Days Palma De Mirette Resort & Spa 4*
Number of rooms: 196
Official Description (provided by the hotel):
Welcome to one of the most breathtaking & distinctive U shape designed resorts in the Red Sea with its white sand beaches that prolongs to the middle of the refreshing turquoise sea which gives a panoramic sea view to most of the hotel's rooms. The Sunny Days Palma De Mirette Resort & SPA offers to guests an exceptional hospitality, for both unique services and modern facilities to ensure maximum comfort is experienced for both business and leisure travelers. Sunny Days Palma De Mirette Resort & SPA is a 4star hotel is consisted of 196 rooms with Red Sea view. The hotel is located around 10 kilometers from Hurghada International Airport and it takes about 15 minutes by a taxi, and the distance from City Centre is 3 kilometers. Sunny Days Palma De Mirette Resort & SPA built into the sea itself, which gives 95% from the guest room's direct access to the sea. Plus the longest coral area in the down town which offering you amazing, safe and easy snorkeling Sunny Days Palma De Mirette Resort & SPA is a lively, all-inclusive resort on the Red Sea coast. It features white sand beaches, landscaped swimming pools. The spacious guest rooms at Sunny Days Palma De Mirette Resort & SPA each have a private balcony or terrace, offering views over the sea. All rooms feature satellite TV and air conditioning. Sunny Days Palma De Mirette Resort & SPA has a wide range of on-site restaurants and bars including a large international buffet, a specialist seafood restaurant overlooking the sea. Recreational facilities include beach volleyball, water polo and a fully-equipped fitness centre. The hotel also has its own water sports centre, offering diving, windsurfing and sailing. Sunny Days Palma De Mirette Resort & SPA has a shopping arcade with allot shops to meet your requirements, as well as an internet cafe and a hairdresser. ... more   less 
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Also Known As:
Sunny Days Palma De Mirette Hotel Hurghada

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