It was very good, the hotel is beautiful. In the room every day was purity. The staff is very kind and helpful. Everyone smiled. I really enjoyed this holiday. The programs were varied. I loved the many dances and the guys who take responsibility for entetarment. So thank you for everything ️️ I wolud love to go back.More
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Our 4th time back here and I'm never disappointed the staff are friendly and amazing nothing is too much bother for them . Ahmed Salah down at the beach bar is one in a million and you won't have an empty glass when he's on duty . If you are thinking of going to Hurghada seriously think about trying here , you won't be disappointed
Dear 662gazs,
Sunny greetings from the SENTIDO Mamlouk Palace Resort!
Thank you for taking the time to share your feedback
We hope to see you again soon in our hotel!
Kind regards,
Guest Experience and Quality Department
This hotel is really amazing. We want to come back as soon as it is possible. The food was excellent and all the staff were very nice. We were here in May and the sea was a little colder, but we still swam a lot.
Dear veronikatenklova,
Sunny greetings from the SENTIDO Mamlouk Palace Resort!
Thank you for taking the time to share your feedback
We hope to see you again soon in our hotel!
Kind regards,
Guest Experience and Quality Department
We Love this hotel. We stayed here a few times And it is always pleasure. We recommend And Love Chef Samir from Asian Restaurant, the best person and the food is sooo tasty! We will be back soon! Regards! Renata from Poland with friends
Dear weronikaw184,
Sunny greetings from the SENTIDO Mamlouk Palace Resort!
Thank you for taking the time to share your feedback
We hope to see you again soon in our hotel!
Kind regards,
Guest Experience and Quality Department
What an amazing 10
Days we have had. Excellent food, amazing weather . We have had an fabulous time . Special shout out to the amazing Ahmed salah at the beach bar, he truly went above and beyond to make our visit even more special. His drinks were amazing and always remembered how we liked them. He will always have a special place in our holiday hearts . We will be back as soon as we can.
Only criticism - the red flag system that is supposed to stop you being hassled for spa , excursions etc , great in principle but unfortunately the touts do not take any notice. I counted 6 times in 1 hour were I was disturbed on the beach “you want massage “ NO . Please this is a great system so make the sellers aware to respect it. Other than that 5 * all the way. Can’t wait to come back
Dear Dream13716984231,
Sunny greetings from the SENTIDO Mamlouk Palace Resort!
Thank you for taking the time to share your feedback
Kindly note that your comment regarding the salesman approaching you were passed down to our management for further processing.
We hope to see you again soon in our hotel!
Kind regards,
Guest Experience and Quality Department
We were satisfied with everything, we had a perfect week in Mamlouk. The service was great, and everyone is very friendly and helpful. The programs were also well organized and the animators created a fantastic atmosphere throughout the hotel. Thanks to the whole team.
Dear 773beatrixj,
Sunny greetings from the SENTIDO Mamlouk Palace Resort!
Thank you for taking the time to share your feedback
We hope to see you again soon in our hotel!
Kind regards,
Guest Experience and Quality Department
