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All reviews coco loco animation team beach restaurant special thanks nile cruise fire show main restaurant very nice hotel pool view italian restaurant sandy beach fish a la carte restaurants nice holiday nice beach pool bar guest relations
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38 - 43 of 3,361 reviews
Reviewed 13 August 2022

Good hotel with great staff and animation team.
The beach was clean, the room was tidy. The food was excellent and all staff were very friendly.
The disco at Coco Loco was excellent.
Animation team was funny and kind.
Every day there was an evening show. The fire show was really amazing.
We will definitely back.
Thank you so much for the best holiday.❤️

Date of stay: August 2022
Trip type: Travelled with family
Thank romanakrulova
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relation Manager, Inhaber at Labranda Royal Makadi, responded to this reviewResponded 13 August 2022

Dear Guest,

thank you for choosing our hotel and for sharing your experience with us! We are very happy to hear that you liked your stay with us so much, especially the staff, the beach, the rooms and the Coco Loco Bar. We will forward your nice words to the according departments and especially to the animation team!

It was a pleasure to be your host and we hope to welcome you back again soon!

With kind regards,

Hedi Ben Aissa
Cluster General Manager
and the entire Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2022

Good hotel with good stuff everything was ok except food should have some variety and good taste, the macaroni was soo bad no one ate it. Overall it was very nice trip and will be repeated soon.
Thanks

Date of stay: July 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank adelmatta003
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relation Manager, Inhaber at Labranda Royal Makadi, responded to this reviewResponded 12 August 2022

Dear Adel,

thank you very much for spending your holiday with us! We are happy that you liked your stay so much, especially our staff! Regarding the food we hope you used to opportunityto eat in our a la carte restaurants which give you big variety in food from different countries!
It was a pleasure to host you and we hope to welcome you back soon!

With kind regards,

Hedi Ben Aissa
Cluster General Manager
and the entire Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2022

The service was good, staff were amazing but the food quality was not good and very normal.. anyhow, good experience but I don’t think I will repeat it.
Pool was amazing, the beach was clean and good view

Date of stay: August 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mohammedahmedmaher
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relation Manager, Inhaber at Labranda Royal Makadi, responded to this reviewResponded 12 August 2022

Dear Mohammed,

thank you for choosing our hotel for your holiday! We are happy that you liked our staff and the pool so much! Regarding the food we would like to inform you that we offer different speciality restaurants which give you a big variety in food from different countires. Also we offer an oriental breakfast in LABRANDA Club. We hope you used and liked this opportunity! It was a pleasure to be your host and we hope you can give us a second chance!

With kind regards,

Hedi Ben Aissa
Cluster General Manager
and the entire Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2022

Thanks so much for the nice holiday i well come back like i allwas do now we are 3 times in this hotale i love it becuse of the lovely animaton max and mr.tyson and borto and sure all the team the restorants and the bars and beach is woow and the rooms was all was clean and big thanks to the desco team of cocoloco thanks all for the best holiday ever

Date of stay: August 2022
Trip type: Travelled with family
Thank G8234EQmariams
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relation Manager, Inhaber at Labranda Royal Makadi, responded to this reviewResponded 12 August 2022

Dear Guest,

first of all we would like to thank you that you chose to spend your holiday with us! We are happy you liked our animation team and the cleanliness and our disco so much! We will forward your nice words to the according departments and especially to max, tyson and borto! It was a pleasure to be your host and we are looking forward to meet you soon again!

With kind regards,

Hedi Ben Aissa
Cluster General Manager
and the entire Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2022

Me and 5 of my friends got infected by Swimmer's Ear (Otitis Externa) from the pool there, and on top of that the food was too basic/bad, the Alcholic Drinks were extremly horrible and of Low Quality. even if you're on a budget DON'T GO.

Date of stay: August 2022
Trip type: Travelled with friends
Thank FadyO909
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relation Manager, Owner at Labranda Royal Makadi, responded to this reviewResponded 14 August 2022

Dear Mr. Fady,

On behalf of the entire Labranda Royal Makadi, we would like to thank you for choosing our hotel for your vacation and for your review!
We would like to note that we receive all comments from our valued guests with understanding and gratitude. We welcome constructive criticism because these reviews help us to improve the quality of our services. We apologize for the inconvenience that has occurred.
Please note that our hotel has been fully booked during the period of your stay, without reference of any similar cases. Our pools are being cleaned once per day, beside that, the pool levels are being checked 3 times a day.
We wish you a fast recovery and please do not hesitate to contact us in case there is anything we can do for you.

Kind regards,

Hedi Ben Aissa
Cluster General Manager and the entire Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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