Reception was irritating because the receptionist kept breaking off to answer the telephone. Eventually, I had to ask him to leave the telephone to his colleagues and attend to those facing him. He complied.
The whole complex of 7 hotels operates 1 hour ahead of Cairo time (Domina time), they say to maximise sun time. I'm not convinced! Moreover, departure times were confusing for some guests as they weren't sure which time zone was being used, Cairo, UK or Domina. some suggested it was to close the bars earlier, a more rational reason.
I did find it genuinely all-inclusive in the hotel but not on the rest of the complex except for some bars signed "all-inclusive". Only one bar was all-inclusive outside the hotel at night and it was very busy with little atmosphere. so, after dinner the only free bar available was the 24 hour lobby bar. Lots of guests took their drinks and sat on the sunbeds around the pool. All this could and should be improved.
The room was spacious, serviceable, cleaned daily, had loads of storage but was in need of refurbishment. The minibar had 4 soft drinks and 2 litre bottles of water. They were not replenished. Of course, drinks could be had from the bar but water was collected from the dining room. This arrangement could and should be improved.
Sunbeds were not a problem, nor towels and a tip now and then was well deserved.
WiFi aerials were evident everywhere but log-on was rarely successful.
The pool could have been cleaner, by 4pm Domina time a scum was visible, not helped by guests, mostly British, emptying drinks into the water. Noise was occasionally a problem either loud radio or loud voices. The staff attempted valiantly to keep the peace,mostly successfully.
Security was very evident around the whole complex, with uniformed staff with radios, so an alarm would probably be quickly raised.
Food was satisfactory, standard Egyptian buffet style and the staff were always courteous and helpful.
My wife and I had only one foray outside the complex, to the Cleopatra Desert Night, which we enjoyed, although it was very hot as the site is in a wadi.There is a 300 yard walk to the site on sand so high heels are not advised. We paid for a "triple ticket" (£44 ea) that included the Cleopatra, an a la carte restaurant meal and a day in the Spa. We thought it good value. We dined at the Elisir at the Prestige Hotel The meal was fabulous and the wine included. They even got us a golf cart transfer.
Overall, a generally relaxing holiday in acceptable accomodation and satisfactory food. For what we paid it was good value. There is an understandable aura of cost-cutting measures about the hotel, I think management need to think through any such measures very carefully because too much penny-pinching can spoil an otherwise comfortable holiday.
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- Also Known As:
- Domina Hotel And Resort Harem
- Domina Hotel Harem
- Domina Hotel Sharm El Sheikh
- Domina Harem