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Domina Hotel & Resort Harem
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Reviews (1,256)
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Reviewed 11 February 2017

The welcome given to us by everyone was so warm and genuine. We were really privileged with everything done for us.

Comments:

Public spaces - beautiful as are the gardens. Rooms well appointed and kept really well. Mtwaly could not do enough - thanks M! Main buffet restaurant: lovely people and the food always good although not always to our taste; we have to note it is rather noisy but what can you expect with "en masse" dining!

People to thank include (but not limited to):

Maddalena in Customer Service kept an eye on us to ensure everything was as we hoped. Claudia and Nichole on the Animation/Promotions team were super energetic and friendly. Ali at the Sultan Beach Bar kept us well supplied with coffee (and beer for John). The girls in the super Elisir Spa were kind and helpful and the therapists (Rasha, Daniella and Elisabetta) very talented.

What can I say about Plaisirs Restaurant? Lovely food, super environment and the team? Oh so friendly, kind and willing, thanks Adel (manager) and your team, namely Muneer (the party-goer, so kind and funny), Adel (kind, helpful and gentle), Amr (lovely), Mahmud (lovely, again!), Islam (lovely, again!).

I could go on but ...... We had a most wonderful holiday thanks everyone xxx

  • Stayed: February 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Lynn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harem M, Front Office Manager at Domina Hotel & Resort Harem, responded to this reviewResponded 17 February 2017

Dear Lynn,

Such a warm review and it is abundantly clear that you were very well looked after throughout your stay with us. I shall do my best to thank each and every one of those members of staff that you have singled out for special mention but, as you said, they all do a great job and I am privileged to count them as my colleagues. In addition to passing on your thanks to them, I shall be adding mine too.

I do hope this means that we shall be seeing you again in the not-too-distant future as we would love to welcome you back and help you make some more long-lasting memories.

So thank you for choosing the Domina Hotel & Resort Harem and for the review and we look forward to the next time.

Kind regards,

Mahmoud Shawky
Front Office Manager
Domina Hotel & Resort Harem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2016 via mobile

It was a great holiday we spent in Sharm ElSheikh;very nice hotel .
The hotel overall is impressive and the quality feel is high class.
The attention to detail and care of the guests is incredible. We have been to the hotel several times now for meals, and we recommended the hotel for our parents to stay.

Stayed: November 2016, travelled with family
3  Thank Almanai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harem M, Front Office Manager at Domina Hotel & Resort Harem, responded to this reviewResponded 17 February 2017

Dear Guest,

We put a lot of effort into ensuring that our valued guests receive top quality service and I'm delighted that you found it to be of such a high standard. And thank you for recommending the Harem to your parents. We shall be sure to look after them when they arrive.

It has been a pleasure hosting you on this occasion and I do hope we will see you again soon. Thank you for writing in.

Kind regards,

Mahmoud Shawky
Front Office Manager
Domina Hotel & Resort Harem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2016

Don't go it's horrible ,rooms are full of dust and are shabby ,the whole place is dreadful plastic cups for drinks which if you ask for fizzy it's flat ! Food rubbish cold and not recognisable .School dinner 100% better.you have to catch a bus to different all inclusive restaraunts on the complex which again are rubbish.millions of mosquitos I got bitten to bits,yes we moved cost us £500 to relocate but it was worth it .Staff were not helpful,agent was totally pathetic and hadn't a clue totally rubbish Don't Go ever never ever .The place needs closing down .

Stayed: September 2015
Thank 503lindsay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harem M, Front Office Manager at Domina Hotel & Resort Harem, responded to this reviewResponded 17 February 2017

Dear Lindsay,

It's almost as if you were describing another hotel - I don't recognize the Domina Hotel and Resort Harem at all.

Our rooms are cleaned every day with an extra deep clean at the end of each guest's stay. We provide plastic cups for drinks around the pool for obvious health and safety reasons. The food is kept above the internationally recommended temperature of 63 degrees Celsius at all times and if you cannot recognize one of the Egyptian dishes, you only have to ask. If the mosquitoes found you in our resort, they will find you in any resort in Sharm as they are seasonal and when they are here, they are everywhere.

Any staff who were anything less than polite, courteous and helpful should have been reported to management immediately as we put service very high on our priority list. I do apologise if you were offended in any way.

I see that you are unlikely to return so I thank you for writing in with your feedback and wish you well for the future.

Kind regards,

Mahmoud Shawky.
Front Office Manager
Domina Coral Bay Harem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
33
Reviewed 11 July 2016 via mobile

We spent 4 days at Harem hotel in Domina coral bay resort, which is a really big resort.

Pros:
1. Clean hotel with good staff who were helpful with a smile on the face.

2. Delicious food in Spice restaurant.

3. Good room service.

Cons:

1. The resort is too big and the taftaf is not always the best way to reach your destination as the hotel is far from the beach and the diving center.

2. If you like to walk around at night it is really dark except for the markets and parties areas. So wandering around to experience the good landscape,architecture and the weather at night with your family is not a good idea.

3. The pizza on the beach is so bad.

Overalli enjoyed my stay but for the next time i would change the hotel to another one that is closer to the beach and diving center.

Stayed: November 2015, travelled with family
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harem M, Front Office Manager at Domina Hotel & Resort Harem, responded to this reviewResponded 17 February 2017

Dear Guest,

Thank you for taking the time to write in with this review - your feedback is important to us.

I am pleased to see that you enjoyed the food and were well looked after by the staff during your stay. However, we are sorry to hear that you were not happy about the pizza on the beach so I have passed your comments on to the F&B Manager for his immediate attention. And yes, it is a big resort so if you do prefer to stay in one of the other 6 Domina hotels in the resort, you will find a lot of options.

It has been a pleasure to host you and please do not hesitate to email ahead if you have any queries or special requirements.

Kind regards,

Mahmoud Shawky
Front Office Manager
Domina Hotel & Resort Harem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2016

for the first time i felt that iam in my house , very friendly stuff
they were very helpful with us. from the beginning i made check in with Mr. Samy he was a wonderful guy and his smile was fabulous ,
according to concierge they were very friendly
special thanks for restaurant Team they were smiley people and they have very fabulous attitude specially Mr. Welson & Mr.Tamer & chief Helmy they were help my mother many times
thanks all great team for making our stay memorable stay

Room Tip: sea view in high floor
  • Stayed: May 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Sara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harem M, Front Office Manager at Domina Hotel & Resort Harem, responded to this reviewResponded 17 February 2017

Dear Guest,

If you felt at home in our hotel, we couldn't be happier and thank you so much for the wonderful review. I am so pleased that you all enjoyed you stay with us and the staff looked after you so well. I will pass your kind words on to those whom you have mentioned in your review.

It is always a privilege to have you with us and I do hope that we will have the pleasure of your company again soon.

Kind regards,

Mahmoud Shawky
Front Office Manager
Domina Hotel & Resort Harem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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