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“Beautiful Resort - but check if there are any groups!”

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Namale Resort & Spa
Ranked #4 of 12 Hotels in Savusavu
Certificate of Excellence
Reviewed 14 June 2012

We visited Namale in early June for 5 nights. We had booked the Duravata Villa, which has some of the most beautiful views over the ocean. The Villa is very spacious indoors and out, with different decks around the private pool. Especially the upper level deck is very beautiful to sit and take in the beautiful views, whilst enjoying your lunch. Unfortunately the thatched roof was in faded by bees on day 3, as such we could not use it anymore, however, there are many other beautiful areas around the villa or on the vast grounds to enjoy your lunch at. The villa was very clean, as well as the pool was maintained daily.
The staff makes you feel very welcome and part of the Namale family. The visit started with the staff welcoming you by singing for you, which is very beautiful. They can't do enough for you, no request is too big or too small. We requested special lunches numerous times and it was cooked to perfection. The service is outstanding, always with a smile - true Fijian hospitality.
The resort offers numerous activities during the day, which is great and we took advantage of this, visiting SavuSavu during Market Day, which was very nice.
The property is vast, including hikes through the mountains and to the beautiful waterfall.
the property is very well maintained and the gardens are amazing - you hardly ever see any other guest during the day, every time you see a member of staff they greet you very cheerfully by name.
The evening entertainment included the local village dancing, on Sunday a local choice signing, Kava evenings etc - very enjoyable too.

The owner of Namale, is using nearby facilities for group coaching events. Whereby the facilities and their accommodation are far enough away from the main resort, unfortunately, Event participants can upgrade to stay in Namale and the groups seem to be invited to use the facilities like the Spa, and they were around in the restaurant and bar on numerous occasions.
Whilst we were there, the event was about "Life and Wealth Management", which attracted a very odd group of people. They appeared like a form of a religious cult, "sharing the love", highly emotional and in a world of their own, some of them trying to take other guests, nothing to do with the even "on the journey". These people did NOT at all blend in and there was none of the guest staying in the resort, that did not find their behavior intrusive, inappropriate and unpleasant. One evening a participant even stretched out on one of the sofas in the bar area and slept - none of her "friends" seemed to notice that the other guests were shocked and unpleased about this. One of the guests appeared extremely drunk, as such even more delusional, talking about the spirits etc - as I understand these people are on very strict diets and "cleansing" their body, as such any exposure to alcohol seems to hit them hard. It felt like offering the facilities of a 5 Start hotel to the adjoining Youth Hostel.
We had planned to visit the Spa daily, however, after our first experience changed out mind and never had any further treatments. The treatments were not the issue, they were actually very nice, it was again the "cult" taking over, leaving their towels and gowns all over the place, talking loudly, "playing" around - the spa was an absolute mess, the changing rooms dirty and in a mess, the lockers half full with used gowns and towels etc. - horrible.
It was a great relieve when they left on day 3 and the rest became stylish again, with decent clientele. As such when you book, make sure to check if any convention/seminar is on - I would definitely NOT return during a time when groups are there, unless of course the groups are stopped from using the resort facilities.
Whereby the rest is very beautiful and offers fabulous facilities, some of these facilities are rather dated, and need urgent attention, for this resort to remain on top.
In some areas its somewhat dated soft furnishings, which I understand were in the process of being updated.
The most unpleasant of facilities is the Gym. With all the beautiful gardens, ocean front location, the gym feels like a 60th concrete hall, with hardly any daylight. No view at all and the equipment somewhat dated. The Gym should be moved to one of the facilities along the ocean front, where one can enjoy the view over the sea and the gardens. This will make the work out experience so much more pleasant. This could be so easily executed as suitable facilities already exist, that do not seem to be really used at all at the moment.
We are fortunate enough to travel a lot and to stay in some of the most beautiful hotels/resorts in the world. Namale is definitely one of them and sits highly in my 10 most favorite places, however, to remain there the above mentioned needs to be addressed in the very near future, otherwise it will become quickly a tired, dated resort with great staff on fabulous grounds, full of deluded "followers".
Many thanks to all the fantastic staff, management, Bill and his wife for making us feel so welcome and sharing their beautiful home with us.

Room Tip: Duravata is one of the most beautiful Suites/Villas I have seen.
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  • Stayed: June 2012, travelled as a couple
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7  Thank STEPDI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 July 2012

Bula from all of us here at Namale;
First of all, let me start by saying thank you to both of you for choosing Namale as your vacation destination. As well travelled as both of you are, we are honored that you felt that Namale ranked up there with some of the other world renowned destinations that you had visited. The entire staff enjoyed your visit immensely and we hope you both will return soon. We are also very glad that you enjoyed your stay with us and we want to thank you for sharing your experience with everyone on Trip Advisor. We are very flattered by, and appreciative of, your comments. I must agree with you and your comments regarding the Dua Vata Villa. I had the pleasure of staying there myself when I first visited Namale and it can certainly spoil you. In the end though, as you noted in your comments, it is really our staff that makes the difference. They do an amazing job and are really the “heart” of Namale.
We also wanted to acknowledge that even though you gave Namale a 5 Star rating, you felt that not everything was as great as it could have been during your stay. We’d like you to know that based on the feedback that we received from your guest survey (along with feedback from others) we have recently reviewed, and made changes to, some of our resort policies as they pertain to dining, the spa, and Namale’s Fitness Center. Nowdla and I also want to thank you for sharing your thoughts and experiences with us over the dinner table one night during your stay. We want you to know that we heard what you said and have made a few changes based on what we discussed
Once again, thank you for choosing Namale and on behalf of the entire Namale Team, Vinaka Vaka Levu. We look forward to your next visit!

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Reviewed 10 June 2012

An almost unbelievable experience. Where to start? Namale is everything one can wish for. Beautiful manicured gardens, swimming pools, entertaining. At any given time, there is plenty to do. Definitely we were busy all the time, and we loved it. The variety of entertainment is unmatched anywhere in the Islands. Alternatively you can simply laze around the pool, or on the beach. The staff is absolutely fantastic, and very, very helpful. The villa we stayed in was stunning and clean. The staff did make sure that we were happy with everything. In the early days, we used the Bulla cars - a number of golf buggies provided for your transport anywhere around resort. Soon we decided just to walk, because of the beautiful gardens that we were surrounded with. From a waterfall picnic, hidden in a rainforest, which is part of Namale as well, to the spa overlooking the blowhole - Just fantastic! The management and staff are another true asset of Namale. They really go the extra mile, and truly do everything for their visitors to make them 110% happy and satisfied. Thank you very much, Namale; Or as they say in Fiji "Vinaka Vaka Levu. Sota Tale!"

Paul & Valerie, Sydney

Room Tip: The villas are out of this world!
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  • Stayed: May 2012, travelled as a couple
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2  Thank valerie g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill K K, Manager at Namale Resort & Spa, responded to this reviewResponded 13 June 2012

Valerie,
thank you so much for your kind words about Namale. We are so glad that you and Paul chose to spend your "honeymoon" here with us in Fiji. I have to agree with you about Civa Villa, it is quite stunning and very private. Glad that you enjoyed it. From all of us here at Namale, thank you for staying with us and we hope you will return soon to visit again.

Bill & Nowdla
Co-GMs Namale Resort & Spa

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Reviewed 2 June 2012

I agree with the majority of reviewers here. Staying at Namale was an incredible experience for us. The property is beautiful and very well maintained. We loved the personal touches like: always being greeted with "bula" and our names and the excellent personable service. Our bure was always cleaned to our satisfaction, we had our laundry done for us, beds turned down, mosquito netting put up and we had personal messages written in flower petals on our bed almost every day.

We stayed in a both a Garden Bure and an Ocean Bure. Both were awesome but we loved the Ocean Bure. There was a whirlpool tub and of course - an awesome view.

We loved being being able to eat (or snack!) just about anywhere we wanted on the property. We thought the food was awesome. The surprise dinner locations were also a big hit with us. The ladies at Namale work hard to provide a romantic location (flowers & candle lit paths, low lighting) and of course - a beautiful view. We really, really enjoyed the service that Filo, La, Maiana and Ash provided. They were super sweet to us during our stay. The menu changed for lunch and dinner each day and the Namale Chefs offered different dinner specials (typically local Fijian or an Indian dish). We met Joe (one of the Chefs) while the food was being served during the lovo. The bartenders rocked too - lots of fruity drinks, local beers, and nightly drink specials.

There isn't really a beach in a traditional sense which I think is very typical for lots of Fiji. Being volcanic, a lot of the islands are actually reef walls that drop down 400-1000 feet. I hear that the Yasawa islands are not like this and have great beaches but we did not visit there. There are lounge chairs and umbrellas on the Namale beach but we weren't able to snorkel (the water current and surge was very strong when we were there). There were some tide pools left at low tide with small fish and starfish that we explored. It was fine for us because we went diving most days. The Namale Pearl (their dive boat) also went out to various snorkeling locations (protected bays or areas where the surge isn't as rough).

I really liked the diving but there were very strong currents on most of our dives. There were lots of hard, soft, and stony corals but we didn't see as many sharks or turtles as we would have liked (oh well). We saw tons of corals and lots of tropical fish. Sam and Paul were our Dive Masters during the majority of our dives. Emosi runs a nice, safe and well organized dive shop.

One of the few disappointments was the 10 minute horse ride. It would've been nice to be able to ride on some trails able be able to do more than just walk them.

We did not spend much time in the Spa during our honeymoon but we did test out the hot tub, waterfall message and the scented pools. Other guests raved about the massages and other spa activities.

Room Tip: We stayed in a Garden Bure for part of our trip and then moved to an Ocean Bure. Siga (pronounced &q...
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  • Stayed: May 2012, travelled as a couple
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3  Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2012

I have stayed in alot of resorts around the world, nothing compares to Namale Resort. The service is out of this world, what ever you need they will make sure it happens, the staff are so friendly and love there job.

The food was amazing and the resort facilities were fantasic. The spa was WOW i don't know if there are words to describe it.

It was great to see a resort involving there local villages and letting vistors experience the culture of the island.

I would defferently reccommend anyone who wants a relaxing holiday and great service to stay at Namale. I loved it so much i will be going back there next year.

  • Stayed: May 2012, travelled as a couple
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2  Thank madkeenfishing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2012

This is a most beautiful place, as I call it a place close to heaven. Lovely setting, wonderful friendly, very attentive staff. Very comfortable, clean Bures. Lovely food, great entertainment. They also organize surprise Dinner & Lunch locations within the property. The welcome & the farewell are absolutely amazing. We were in tears when we had to leave. The spa was out of this world.

Room Tip: Every room is different. It's hard to say.
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  • Stayed: May 2012, travelled as a couple
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1  Thank priyanthi_e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Namale Resort & Spa

Address: Hibiscus Highway, Savusavu, Vanua Levu, Fiji
Phone Number:
Region: Fiji > Vanua Levu > Savusavu
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Savusavu
#2 Luxury Hotel in Savusavu
#2 Spa Hotel in Savusavu
#4 On the Beach Hotel in Savusavu
Price Range: RM4,446 - RM8,837 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Namale Resort & Spa 5*
Number of rooms: 19
Official Description (provided by the hotel):
Situated at the edge of the Koro Sea on volcanic uplifts is the luxuriously all-inclusive boutique Namale Resort & Spa. Located 10 minutes outside of Savusavu Town on the northern fringes of the Fiji Islands, paradise is within your reach. Namale is nestled among 525 acres of lush tropical flora and offers an authentically Fijian experience to its guests. Namale’s 19 units of luxurious accommodation feature traditional Fijian architecture with modern influences and are each unique unto themselves. Dining is never a dull experience at Namale with its many private dining decks and outdoor locales including the base of Namale’s privately owned waterfall. Namale houses a one-of-a-kind indoor entertainment centre and a fully-equipped fitness centre which are complimentary for guests’ use. Namale also offers an array of activities for guests to enjoy including horseback riding, kayaking, snorkeling, knee-boarding, nature excursions, Fijian village visits and so much more! Guests are also able to access two world-renowned diving sites; the Namena Reserve and Somosomo Strait. The jewel of Namale is its award-winning Spa & Sanctuary. Noted as the "#1 Spa in Fiji" by Luxury Spa Finder Magazine, the Spa features a hydrotherapy room housing 7 different treatment pools including aromatherapy tubs, a waterfall massage pool, hot tub and plunge pool. The hydrotherapy room has ceiling to floor glass walls that take in breathtaking views of the Koro Sea and Pacific Ocean beyond. All bures feature cordless intercom phones, spacious clothing & luggage storage, mini-safes, souvenir Namale sarongs, fully stocked mini-bars, tea and coffee making facilities, Pure Fiji amenities, hairdryers, mini hi-fi players with I-Pod docking, iron/ironing board, complimentary wi-fi internet access and full air-conditioning. “Namale was a place for us like no other. My wife, daughter and I will treasure (our stay here) for the rest of our lives. The staff, the resort, and the breezes at night are unique and very special”- Ken Nolan, Motion Picture Screenwriter – Blackhawk Down*Namale Resort & Spa does not hold a minimum night stay policy and is able to accommodate children 16 years of age and above. ... more   less 
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Also Known As:
Namale The Fiji Islands Hotel Savusavu
Namale The Fiji Islands Resort And Spa
Namale Hotel Savusavu
Namale Resort & Spa Fiji/Savusavu

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