We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A (waitforit) MAZING!!!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Namale Resort & Spa
Ranked #3 of 12 Hotels in Savusavu
Certificate of Excellence
Reviewed 6 July 2012

No word in the English language can describe what Namale provides! It was above exceptional; the food, bure's, service, guests, everything made us feel so welcomed! The staff is genuinely happy to assist and serve you, and all with a huge smile and "BULA"!
To start, we were in the Marau honeymoon bure and it was out-of-this-world beautiful. The view from our bed and huge lounge chair was a spectacular ocean view! The bed was super comfy (mosquito net felt very exotic -which is turned down for you each night). The beautiful bathroom with the river rock vanity and shower I am going to steal for my bathroom. The mini-bar is stocked each day with freshbaked cookies and coffee and tea, fridge stocked with fruit and water, pop, Fiji Gold (MMM).
The level of service was outstanding - every member of staff exceeds expectations whether it was an order for food, or the virtual golf needed to be fixed! If you wanted to eat somewhere, they would bring the table to you and instantly set up a dining area! But our favorite was that the staff played beach volleyball with us when we asked (for something like 5 hours!) It was the best time ever!!! The guys at the surf shop made our trip***
The 'Kava Bowl' was so much fun, well air conditioned and kept us busy when we felt like being out of the sun. Bowling, pool table, pingpong.. the list goes on. And while we were there with other guests, we ordered large platters of chicken fingers, fruit, cheese, wine, beer, vodka, redbull, and it was delivered right to us! What a blast!
The shows that were put on in the evenings at the dining bure were fantastic; local villages came by and did traditional dancing and singing!
Our trip snorkeling was incredible! Lai is such a fantastic person, he showed us the sea and helped me get over my fear of the ocean! We missed Lai and Sam greatly!!!
One thing that worried me from all the reviews I read was that the guests going to his conference would be "clicky" and to avoid booking during them; well we booked around it but our last day was the beginning of Tony Robbins Business Mastery course. A few groups came a couple days early to enjoy Namale before the busy weekend, and they were so friendly and enjoyable. We had such a great time with all the guests! Kava Bowl party and Volleyball! The conference didn't make a difference to our trip (could say an added bonus because of the amazing people we got to meet).
If you want to go anywhere in the world - CHOOSE NAMALE RESORT AND SPA!
Even though the travel from Canada to Fiji is 18 hours (in the air), we will go back!

Room Tip: Honeymoon bure's have it all! Spectacular!
See more room tips
  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mattea N Sacha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 July 2012

Bula from your "Fiji Family" here at Namale.

On behalf of the entire staff, we are so happy that you enjoyed your stay with us here last month. It was a pleasure serving you both during your time with us. We are also very appreciative of the fact that you shared your experience with everyone here on Trip Advisor. We look forward to a return trip some time in the not too distant future.

Sincerely,

Bill Keefe
Co-GM
Namale Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (374)
Traveller rating
Traveller type
Time of year
Language
  • More languages

233 - 237 of 374 reviews

Reviewed 2 July 2012

The property is breath-taking, the grounds are exquisitely maintained and the accommodation is fantastic. The level of service was outstanding - every member of staff exceeds expectations whether it's the maintenance man at the gym (fixed the aircon within 10 minutes of the call) or the Bula cart drivers who always stop to politely ask if you need a lift. We have never experienced anything on this level before. Also the novelty of having everything included – even Mumm champagne on our picnic lunch at the waterfall (the staff quietly set everything up for you while you are swimming in the natural pools). I can see why this is so popular with honeymooners but this is our 20th anniversary year and we revelled in every minute we spent there.

Room Tip: We stayed in Marau (happy) Bure on the beach with the 4 poster bed and the double chaise longue look...
See more room tips
  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank PennyMc2212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2012

First, I'll start out by saying that I wanted nothing more than to give this property a "5" overall because of the *outstanding* service provided by staff members BUT there were just too many details that fell short of a perfect score.

We took the very long journey from Ohio to Namale to celebrate our honeymoon. We stayed on property for 7 nights. The resort was recommended by our travel agent, who herself had never been. We wanted something unique that would take us out of our comfort-zone.

Travel: The travel to Savusavu is not easy, yes, but it's worth it. Air Pacific needs to work on inter-island travel BUT the long flights between Fiji and LAX were very good!

Weather: It wasn't until we landed that I learned from a fellow honeymoon-er that Savusavu is on a rainy side of the islands. We had 1 day of rain, 2 days of overcast, and 4 picture-perfect days. It was very chilly in the evenings (60'sF) and it seemed that everyone we be-friended on the island packed incorrectly...so I suspect this was out of the norm.

Check-in: We love the girls at the reception desk and check-in was a breeze. We had originally booked an ocean-view bure but for some reason that I will never know/understand, we were upgraded to the DREAM HOUSE. I actually cried when we found out because I was so overwhelmed/tired/excited! The Dream House is what made our entire trip worth it all and we feel very fortunate to have received such a ridiculous upgrade at no-additional cost.

Accommodations: The Dream House furnishings, layout, size, location are all beyond perfect. You get 2 bed/2 bath/pool/jacuzzi/living room/dining room/kitchen/WiFi/movie theatre/library... AWESOME! It was the cleanliness that threw us off though. It wasn't until day 3 that the house was actually cleaned to satisfaction (I had to use the 2nd toilet that was on the other side of the house the first 3 days b/c the one attatched to master was not suitable). There was also grit/dirt/mud on the floors and they were weren't properly cleaned until Day 3, so we wore our shoes everywhere inside. It was when we saw how much BETTER the weekend staff cleaned the property versus the weekday staff that we knew we weren't acting crazy about the cleaning. We also thought in general it seemed that Dream House was run-down (mold on sinks, worn out decks, worn out linens, old/stained toilets, jacquzzi not working, paint peeling in pool, etc). Again, we were fine with it because we didn't pay for it BUT if we had actually paid full-price for Dream House, there may have been some let down. They also need to label the zillion switches at the house (minor detail).

Food: AMAZING! I follow a strict Gluten-Free diet and the food was incredible. I had no allergic reactions to anything and I loved almost everything I ordered! Breakfast and Dinner are by far the best meals. Lunch needs some work (more offerings) but still good. 24/7 room service available, too! The fact that you can have your meals served anywhere is really fun and unique. On our last night, we requested to host a 6-person dinner party at our house with only 2 hours notice and the team did a phenomenal job of putting everything together without a word of hesitation. (Thanks Filo!!) The food was an experience like none-other. 6-stars here! Indian fare, New Zealand steak, and shell-fish dishes were our favorites in addition to the peanut butter mousse! The pre-dining entertainment was nice but became stale quickly as it all felt the same (lots of singing). They try really hard which is worth something. The ambiance is very nice but again the outdoor decks and furnishings need some attention.

Bar: We are big drinkers so cocktails were important to us and Namale met expectations. This was an excellent top-shelf bar including Goose and Glenfiddich offerings. Very good selection of wines as well. The only issue was that the bartending service was SO SLOW I couldn't stand it... but this was always worse on the days that they seemed overly busy. They just couldn't keep up maybe??

Activities: Here is where Namale lost the biggest points with us :( The dive shop is extremely run down. I will forever wonder how they sanitize the vests/masks/shoes (no distinction between clean/used). The life vests smelled horrible. I actually injured myself on the water trampoline because the trampoline wasn't inflated. It has water mold all over it and SINKS. It's basically not usable. They no longer have horse back riding to the waterfalls which was disappointing. High-tide seemed to always be in the wee hours of the morning, and low-tide was throughout the day... and the tides dictate which activities you can even do! So we only got to snorkel once and it was very strange because we had to drive 30+ mins outside of the resort (rather than take a BOAT?!?) to go snorkel. I have no idea why we had to drive somewhere. We also kayaked a few times which was nice but again due to the tides, the distance we could go varied negatively. Golfing was nice but they had no tees and it wasn't a real set of clubs (mixed). And the village tour was great but when we were asked if we wanted to go, we just said YES but didn't know it cost $80 each (it was on our first day there so it wasn't until it was too late that we found out not everything is not really included). The tour was worth it though. Overall Namale tries really hard to keep everyone busy BUT the dive shop is in desperate need of attention.

Along with activities is the gym which is absolutely terribly. I haven't seen worse than this at a 5-star property. They need to move it elsewhere and renovate completely. The Kava Bowl, on the other hand, is pretty cool. We spent 3 nights there with and without other honeymooners...and we had a fun time! Unfortunately one of the bowling lanes kept breaking which really killed the mood. Nonetheless, it was nice to have the option to go to the Kava Bowl in the evenings.

Spa: We had 2 couples massages, one at spa and one at dream house. The one at the spa was WAY better than the one on-site but overall it was a good experience. Again, though, we had a problem with cleanliness. Hair everywhere in locker rooms, dirty robes/towels everywhere, etc. Needs work! The prices are very fair for massages though ($225FJD pp)

Staff: The people of Namale are very special, kind, and generous. They never make you feel as an inconvience. They genuinely love their job, love their management, and love Namale. They are the hardest working people I've ever met and their sincerity will never be forgotten. Special thanks to Rosie, Epo, Villi, Lai, Tabou, Filo, Chef Joe, and Citi. The management Bill & his wife also do a great job of chatting with guests and entertaining guests throughout the week. Epo was by far our favorite staff member and with her 15+ years of service, it is because of people like her that folks return to Namale. Kudos to the staff for being amazing!

Tony Robbins: As we know the owner is famous motivational speaker T. Robbins. Near the resort is a dorm-style building that houses his followers who attend his conferences in Savusavu. The attendees have the option of 1) staying at Namale and 2) using dining facilities even if NOT staying on property. Having people who are obsessed with "fixing relationships" and "living a better" life is fine BUT I really don't want to see/hear from these people on my honeymoon when I'm celebrating a very happy and new life. This group annoyed all other guests who were traveling for leisure as they literally took over the dining room and spa. NIghts when they were on property, service suffered tremendously (too slow!!) If there is a conference going on, Namale should be closed to the general public. It's not fair to the rest of us.

Overall Namale is a hidden treasure that is simply showing its age. The beauty of Namale is unlike anywhere else and may be worth the trip as long as you're mentally prepared for some of its shortcomings. On the bright side, nothing that we had a problem with can't be fixed.

Room Tip: Without a doubt, upgrade to a villa/house.
See more room tips
  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
16  Thank Kenrina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 July 2012

Bula Sabrina;
First of all, let me start by saying thank you to both you and Ken for choosing Namale as your honeymoon destination. The entire staff enjoyed your visit immensely and we hope you both will return soon. We are also very glad that you enjoyed your stay with us and we want to thank you for sharing your experience with everyone on Trip Advisor. We are very flattered by, and appreciative of, your comments. Personally I must agree with you regarding our staff. They are, in a word, amazing. They are the key ingredient in the Namale experience. I am glad that you enjoyed the upgrade to Dream House. As too why you were upgraded upon arrival ? I would maybe just chalk it up to karma! Sometimes good things just happen to good people!
I also wanted to acknowledge that even though you described Namale as a “hidden treasure”, you felt that not everything was as great as it could have been during your stay. I only wish that some of the items and instances that you mention in your review had been brought to our attention sooner. The staff here at Namale prides itself on its attention to detail, and at times, things may inevitably fall through the cracks. The other thing our staff is often complimented on is their ability to respond quickly to our guests comments and requests and to “make things right” whenever and wherever possible.
Also, based on the feedback that we received from your guest survey (along with feedback from others) we have recently reviewed, and made changes to, some of our resort policies as they pertain to dining, the spa, and Namale’s Fitness Center. Again, thank you for taking the time to share your experience and insights with us. We greatly appreciate it.
Once again, thank you for choosing Namale and on behalf of all of us here, Vinaka Vaka Levu. We hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2012

We visited Namale in early June for 5 nights. We had booked the Duravata Villa, which has some of the most beautiful views over the ocean. The Villa is very spacious indoors and out, with different decks around the private pool. Especially the upper level deck is very beautiful to sit and take in the beautiful views, whilst enjoying your lunch. Unfortunately the thatched roof was in faded by bees on day 3, as such we could not use it anymore, however, there are many other beautiful areas around the villa or on the vast grounds to enjoy your lunch at. The villa was very clean, as well as the pool was maintained daily.
The staff makes you feel very welcome and part of the Namale family. The visit started with the staff welcoming you by singing for you, which is very beautiful. They can't do enough for you, no request is too big or too small. We requested special lunches numerous times and it was cooked to perfection. The service is outstanding, always with a smile - true Fijian hospitality.
The resort offers numerous activities during the day, which is great and we took advantage of this, visiting SavuSavu during Market Day, which was very nice.
The property is vast, including hikes through the mountains and to the beautiful waterfall.
the property is very well maintained and the gardens are amazing - you hardly ever see any other guest during the day, every time you see a member of staff they greet you very cheerfully by name.
The evening entertainment included the local village dancing, on Sunday a local choice signing, Kava evenings etc - very enjoyable too.

The owner of Namale, is using nearby facilities for group coaching events. Whereby the facilities and their accommodation are far enough away from the main resort, unfortunately, Event participants can upgrade to stay in Namale and the groups seem to be invited to use the facilities like the Spa, and they were around in the restaurant and bar on numerous occasions.
Whilst we were there, the event was about "Life and Wealth Management", which attracted a very odd group of people. They appeared like a form of a religious cult, "sharing the love", highly emotional and in a world of their own, some of them trying to take other guests, nothing to do with the even "on the journey". These people did NOT at all blend in and there was none of the guest staying in the resort, that did not find their behavior intrusive, inappropriate and unpleasant. One evening a participant even stretched out on one of the sofas in the bar area and slept - none of her "friends" seemed to notice that the other guests were shocked and unpleased about this. One of the guests appeared extremely drunk, as such even more delusional, talking about the spirits etc - as I understand these people are on very strict diets and "cleansing" their body, as such any exposure to alcohol seems to hit them hard. It felt like offering the facilities of a 5 Start hotel to the adjoining Youth Hostel.
We had planned to visit the Spa daily, however, after our first experience changed out mind and never had any further treatments. The treatments were not the issue, they were actually very nice, it was again the "cult" taking over, leaving their towels and gowns all over the place, talking loudly, "playing" around - the spa was an absolute mess, the changing rooms dirty and in a mess, the lockers half full with used gowns and towels etc. - horrible.
It was a great relieve when they left on day 3 and the rest became stylish again, with decent clientele. As such when you book, make sure to check if any convention/seminar is on - I would definitely NOT return during a time when groups are there, unless of course the groups are stopped from using the resort facilities.
Whereby the rest is very beautiful and offers fabulous facilities, some of these facilities are rather dated, and need urgent attention, for this resort to remain on top.
In some areas its somewhat dated soft furnishings, which I understand were in the process of being updated.
The most unpleasant of facilities is the Gym. With all the beautiful gardens, ocean front location, the gym feels like a 60th concrete hall, with hardly any daylight. No view at all and the equipment somewhat dated. The Gym should be moved to one of the facilities along the ocean front, where one can enjoy the view over the sea and the gardens. This will make the work out experience so much more pleasant. This could be so easily executed as suitable facilities already exist, that do not seem to be really used at all at the moment.
We are fortunate enough to travel a lot and to stay in some of the most beautiful hotels/resorts in the world. Namale is definitely one of them and sits highly in my 10 most favorite places, however, to remain there the above mentioned needs to be addressed in the very near future, otherwise it will become quickly a tired, dated resort with great staff on fabulous grounds, full of deluded "followers".
Many thanks to all the fantastic staff, management, Bill and his wife for making us feel so welcome and sharing their beautiful home with us.

Room Tip: Duravata is one of the most beautiful Suites/Villas I have seen.
See more room tips
  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank STEPDI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 July 2012

Bula from all of us here at Namale;
First of all, let me start by saying thank you to both of you for choosing Namale as your vacation destination. As well travelled as both of you are, we are honored that you felt that Namale ranked up there with some of the other world renowned destinations that you had visited. The entire staff enjoyed your visit immensely and we hope you both will return soon. We are also very glad that you enjoyed your stay with us and we want to thank you for sharing your experience with everyone on Trip Advisor. We are very flattered by, and appreciative of, your comments. I must agree with you and your comments regarding the Dua Vata Villa. I had the pleasure of staying there myself when I first visited Namale and it can certainly spoil you. In the end though, as you noted in your comments, it is really our staff that makes the difference. They do an amazing job and are really the “heart” of Namale.
We also wanted to acknowledge that even though you gave Namale a 5 Star rating, you felt that not everything was as great as it could have been during your stay. We’d like you to know that based on the feedback that we received from your guest survey (along with feedback from others) we have recently reviewed, and made changes to, some of our resort policies as they pertain to dining, the spa, and Namale’s Fitness Center. Nowdla and I also want to thank you for sharing your thoughts and experiences with us over the dinner table one night during your stay. We want you to know that we heard what you said and have made a few changes based on what we discussed
Once again, thank you for choosing Namale and on behalf of the entire Namale Team, Vinaka Vaka Levu. We look forward to your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2012

An almost unbelievable experience. Where to start? Namale is everything one can wish for. Beautiful manicured gardens, swimming pools, entertaining. At any given time, there is plenty to do. Definitely we were busy all the time, and we loved it. The variety of entertainment is unmatched anywhere in the Islands. Alternatively you can simply laze around the pool, or on the beach. The staff is absolutely fantastic, and very, very helpful. The villa we stayed in was stunning and clean. The staff did make sure that we were happy with everything. In the early days, we used the Bulla cars - a number of golf buggies provided for your transport anywhere around resort. Soon we decided just to walk, because of the beautiful gardens that we were surrounded with. From a waterfall picnic, hidden in a rainforest, which is part of Namale as well, to the spa overlooking the blowhole - Just fantastic! The management and staff are another true asset of Namale. They really go the extra mile, and truly do everything for their visitors to make them 110% happy and satisfied. Thank you very much, Namale; Or as they say in Fiji "Vinaka Vaka Levu. Sota Tale!"

Paul & Valerie, Sydney

Room Tip: The villas are out of this world!
See more room tips
  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank valerie g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill K K, Manager at Namale Resort & Spa, responded to this reviewResponded 13 June 2012

Valerie,
thank you so much for your kind words about Namale. We are so glad that you and Paul chose to spend your "honeymoon" here with us in Fiji. I have to agree with you about Civa Villa, it is quite stunning and very private. Glad that you enjoyed it. From all of us here at Namale, thank you for staying with us and we hope you will return soon to visit again.

Bill & Nowdla
Co-GMs Namale Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Savusavu
0.9 km away
Savasi Island Resort
Savasi Island Resort
#1 of 12 in Savusavu
221 reviews
6.2 km away
Daku Resort
Daku Resort
#2 of 12 in Savusavu
703 reviews
14.8 km away
Emaho Sekawa Resort
Emaho Sekawa Resort
#6 of 12 in Savusavu
100 reviews
Show Prices
Show Prices
Show Prices
56.6 km away
The Remote Resort - Fiji Islands
5.6 km away
Naveria Heights Lodge
Naveria Heights Lodge
#8 of 12 in Savusavu
169 reviews
0 km away
Gecko Lodge Fiji
Gecko Lodge Fiji
#7 of 12 in Savusavu
75 reviews
Show Prices
Show Prices
Show Prices

Been to Namale Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Namale Resort & Spa

Address: Hibiscus Highway, Savusavu, Vanua Levu, Fiji
Phone Number:
Region: Fiji > Vanua Levu > Savusavu
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Savusavu
#1 Luxury Hotel in Savusavu
#2 Spa Hotel in Savusavu
#3 On the Beach Hotel in Savusavu
Price Range: RM4,563 - RM9,115 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Namale Resort & Spa 5*
Number of rooms: 19
Official Description (provided by the hotel):
Situated at the edge of the Koro Sea on volcanic uplifts is the luxuriously all-inclusive boutique Namale Resort & Spa. Located 10 minutes outside of Savusavu Town on the northern fringes of the Fiji Islands, paradise is within your reach. Namale is nestled among 525 acres of lush tropical flora and offers an authentically Fijian experience to its guests. Namale’s 19 units of luxurious accommodation feature traditional Fijian architecture with modern influences and are each unique unto themselves. Dining is never a dull experience at Namale with its many private dining decks and outdoor locales including the base of Namale’s privately owned waterfall. Namale houses a one-of-a-kind indoor entertainment centre and a fully-equipped fitness centre which are complimentary for guests’ use. Namale also offers an array of activities for guests to enjoy including horseback riding, kayaking, snorkeling, knee-boarding, nature excursions, Fijian village visits and so much more! Guests are also able to access two world-renowned diving sites; the Namena Reserve and Somosomo Strait. The jewel of Namale is its award-winning Spa & Sanctuary. Noted as the "#1 Spa in Fiji" by Luxury Spa Finder Magazine, the Spa features a hydrotherapy room housing 7 different treatment pools including aromatherapy tubs, a waterfall massage pool, hot tub and plunge pool. The hydrotherapy room has ceiling to floor glass walls that take in breathtaking views of the Koro Sea and Pacific Ocean beyond. All bures feature cordless intercom phones, spacious clothing & luggage storage, mini-safes, souvenir Namale sarongs, fully stocked mini-bars, tea and coffee making facilities, Pure Fiji amenities, hairdryers, mini hi-fi players with I-Pod docking, iron/ironing board, complimentary wi-fi internet access and full air-conditioning. “Namale was a place for us like no other. My wife, daughter and I will treasure (our stay here) for the rest of our lives. The staff, the resort, and the breezes at night are unique and very special”- Ken Nolan, Motion Picture Screenwriter – Blackhawk Down*Namale Resort & Spa does not hold a minimum night stay policy and is able to accommodate children 16 years of age and above. ... more   less 
Also Known As:
Namale The Fiji Islands Hotel Savusavu
Namale The Fiji Islands Resort And Spa
Namale Hotel Savusavu
Namale Resort & Spa Fiji/Savusavu

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing