Warmly welcomed by Kabir (Front Desk Mngr). Breakfast in the Deccan Pavillion was a wonderful daily experience with the great staff we connected with: "Mr.can-do attitude" Aditiya Sopinath (Mngr of Butlers), Shajann (Captain on duty), and extra special personal care by Chef Shrinavas, butler Shivani and most especially our favourite waiter Vamshi. You will be in the capable and experienced hands of Head Concierge Kota Durgaigh for any arising issues while the front desk greeters Fauziya and Devi. The ONLY fly in the ointment for us for the standoffish attitude of the young lady Sales Mgnr (did not bother to note her name). Thanks however to all the most wonderful staff.
Front desk and lobby tends to be a busy area but this is by no means a serious issue with all the available assistants. We have stayed at the ITC hotels in Mumbai and this hotel certainly is at par in terms of service, courtesy and comfort. Kakatiya's staff are very well trained and competent.More
- Free Wifi
- Free Parking