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“Courteous staff and good general upkeep”
Review of ITC Kakatiya

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ITC Kakatiya
Ranked #4 of 345 Hotels in Hyderabad
Reviewed 4 weeks ago

Stayed on 12.1.18; am a regular here. Good food, competitive rates nice upholstery at the room and above all, very courteous staff - A special mention to Shri Mathew of sales and Ms.Madel from Guest relations. Recommend wholeheartedly; book earlier for discounts

  • Stayed: January 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Pradeep R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_KAKATIYA, General Manager at ITC Kakatiya, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for sharing your valuable feedback with us.

We are very pleased to learn that your stay with us was as per your expectations. At ITC Kakatiya , we offer refined luxury with a complement of warm and efficient services designed to cater to the needs of the discerning traveler such as yourself.

We believe in providing unparalleled experience in gracious living to all our guests.

Your appreciation is what encourages and motivates us in making every moment a 'WOW Experience’. However, you have our assurance that the Hotel will make improvements to all your observations.

We look forward to welcoming you back to the warmth and indigenous hospitality of ITC Kakatiya in the ‘land of Nizams'.

Warm Regards,
Virender Razdan
Area Manager, Hyderabad & General Manager - ITC Kakatiya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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23 - 27 of 1,192 reviews

Reviewed 15 January 2018 via mobile

We have stayed at ITC kakatiya in the month of Dec'17 and the experience made me to stay at the same luxurious hotel during my next visit to Hyderabad last week. Excellent hotel with spacious rooms, excellent hospitality of hotel staff made our stay very comfortable and special thanks to Ms Mabel who was so warm and prompt in responding to my queries. Overall a great experience staying at ITC kakatiya
GS Rao

Stayed: January 2018, travelled on business
Thank gaddamanugusrao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_KAKATIYA, General Manager at ITC Kakatiya, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for sharing your valuable feedback with us.

We are very pleased to learn that your stay with us was as per your expectations. At ITC Kakatiya , we offer refined luxury with a complement of warm and efficient services designed to cater to the needs of the discerning traveler such as yourself.

We believe in providing unparalleled experience in gracious living to all our guests.

Your appreciation is what encourages and motivates us in making every moment a 'WOW Experience’. However, you have our assurance that the Hotel will make improvements to all your observations.

We look forward to welcoming you back to the warmth and indigenous hospitality of ITC Kakatiya in the ‘land of Nizams'.

Warm Regards,
Virender Razdan
Area Manager, Hyderabad & General Manager - ITC Kakatiya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2018

Hands-down the best food you can get in a star restaurant in Hyderabad! It offers a wide range of Mughlai and Awadhi food. You will not go wrong with any dish offered on the menu. Mutton Biryani with it's rich flavour is recommended.

  • Stayed: January 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Amir J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_KAKATIYA, General Manager at ITC Kakatiya, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for sharing your valuable feedback with us.

We are very pleased to learn that your stay with us was as per your expectations. At ITC Kakatiya , we offer refined luxury with a complement of warm and efficient services designed to cater to the needs of the discerning traveler such as yourself.

We believe in providing unparalleled experience in gracious living to all our guests.

Your appreciation is what encourages and motivates us in making every moment a 'WOW Experience’. However, you have our assurance that the Hotel will make improvements to all your observations.

We look forward to welcoming you back to the warmth and indigenous hospitality of ITC Kakatiya in the ‘land of Nizams'.

Warm Regards,
Virender Razdan
Area Manager, Hyderabad & General Manager - ITC Kakatiya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2018 via mobile

This was my first stay at this property. Its small but conveniently located. Rooms are compact but well equipped. Staff is very nice and caring. Breakfast spread was also good and service was excellent excellent . Warm welcome and good care by RM, Archana Koul is worth a mention. Overall a good experience !

Stayed: January 2018, travelled with family
1  Thank TPsingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_KAKATIYA, General Manager at ITC Kakatiya, responded to this reviewResponded 11 January 2018

Dear Guest,

Thank you for sharing your valuable feedback with us.

We are very pleased to learn that your stay with us was as per your expectations. At ITC Kakatiya , we offer refined luxury with a complement of warm and efficient services designed to cater to the needs of the discerning traveler such as yourself.

We believe in providing unparalleled experience in gracious living to all our guests.

Your appreciation is what encourages and motivates us in making every moment a 'WOW Experience’. However, you have our assurance that the Hotel will make improvements to all your observations.

We look forward to welcoming you back to the warmth and indigenous hospitality of ITC Kakatiya in the ‘land of Nizams'.

Warm Regards,
Virender Razdan
Area Manager, Hyderabad & General Manager - ITC Kakatiya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2018

Staying on a business trip staying here for 2 months. Initially I was a little sceptical before arrival, as I had found out that they don't have rooms with kitchen anymore. But from the moment I landed at the airport, I have received great treatment. My chauffeur Satish took me to the hotel with great care. Checking in was very smooth thanks to the front desk staff Chestha. The room is compact but has most of the amenities that I need. Buffet breakfast is sumptuous with continental and south Indian menu. Chef Raja treats me with different options everyday. Archana, my single point of contact goes out of her way to ensure that my special requests are taken care of and checks regularly on me. The head concierge Kottaiyah is a very friendly person and ensures that my daily trips to office and back is smooth with the travel desk. The housekeeping team and butlers offer quick and prompt service. Overall, the staff are genuine, nice and treat me like a royalty. Will recommend this hotel to anyone looking to a luxury stay in Hyderabad.

Opportunity areas:
Does not have in-suite kitchen and washer/dryer. To a western traveller staying for over 2 weeks can be a challenge.
Sometimes there is poor coordination between teams. I had to constantly remind them of my daily car pickup timings initially, until it got resolved later.

  • Stayed: December 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Piramanayagam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_KAKATIYA, General Manager at ITC Kakatiya, responded to this reviewResponded 9 January 2018

Dear Guest,

Thank you for sharing your valuable feedback with us.

We are very pleased to learn that your stay with us was as per your expectations. At ITC Kakatiya , we offer refined luxury with a complement of warm and efficient services designed to cater to the needs of the discerning traveler such as yourself.

We believe in providing unparalleled experience in gracious living to all our guests.

Your appreciation is what encourages and motivates us in making every moment a 'WOW Experience’. However, you have our assurance that the Hotel will make improvements to all your observations.

We look forward to welcoming you back to the warmth and indigenous hospitality of ITC Kakatiya in the ‘land of Nizams'.

Warm Regards,
Virender Razdan
Area Manager, Hyderabad & General Manager - ITC Kakatiya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ITC Kakatiya

Address: 6 - 3 - 1187, Hyderabad 500016, India
Phone Number:
Region: India > Telangana > Hyderabad District > Hyderabad
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Hyderabad
#3 Spa Hotel in Hyderabad
#4 Luxury Hotel in Hyderabad
#8 Romantic Hotel in Hyderabad
#9 Business Hotel in Hyderabad
Price Range: RM 612 - RM 1,029 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Kakatiya 5*
Number of rooms: 188
Reservation Options:
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Also Known As:
Itc Kakatiya Hyderabad
Itc Kakatiya Hotel Hyderabad

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