We went on 29th April with our family and friends, very good resort in case of landscaping and for the people who love nature and greenery.
However this property is very poor in terms of hospitality, cleanliness and promptness in taking care of the customer.
You need to take initiate to ask every time you want something which are very basic in nature, like you have to ask for cleaning of swimming pool at least 4 - 5 times then only someone will come, you need to ask for bed sheet for night stay.
Night stay is overcharged comparative to food, stay and amenities. Variety is very less compared to charges.
Like to thanks Mr. Anil Verma, Manager who tried to compensate with all the issues merging in the property with his cool behavior. However we are still finding it heavy on our pocket in terms of money i.e. Rs 7000 per night with all 3 meals.
One thing more, dont be surprise if you dont get buffet generally it happens when there is less occupancy otherwise in start only your mood will be spoiled ruining your further journey within the resort.
- Official Description (provided by the hotel):
- Surjivan is an ethnic theme based resort near Delhi. Come stay in our designer mud & thatch cottages and enjoy going back to your ethnic roots amongst 50 Acres of lush green countryside! ... more less