We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
DoubleTree by Hilton Gurgaon-New Delhi NCR
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
North East Residency(Gurugram (Gurgaon))
View Hotel
  • Free Wifi
  • Free Parking
Jayati Palace(Gurugram (Gurgaon))
View Hotel
OYO 9298 Hotel Sands Inn(Gurugram (Gurgaon))
View Hotel
  • Free Wifi
  • Free Parking
OYO 301 Hotel Mulberry Retreat(Gurugram (Gurgaon))
View Hotel
  • Free Wifi
  • Breakfast included
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
The Signature Crest Gurgaon(Gurugram (Gurgaon))
View Hotel
View Hotel
  • Free Wifi
  • Free Parking
OYO 6812 Aruma Residency(Gurugram (Gurgaon))
View Hotel
Lancers Hotel(Gurugram (Gurgaon))
View Hotel
  • Free Wifi
  • Free Parking
Reviews (1,298)
Filter reviews
1,298 results
Traveller rating
750
375
104
40
29
Traveller type
Time of year
LanguageAll languages
More languages
750
375
104
40
29
Show reviews that mention
All reviewsdouble treethe executive loungegolf course roadbusiness tripexcellent serviceexcellent staychecking outexcellent hotelnew delhispecial thanksrestaurant staffbreakfast spreadspecial mentionroom servicequality of foodfront officetake care
FilterAll languages
Updating list...
49 - 54 of 1,298 reviews
Reviewed 23 February 2018 via mobile

Truly an Oasis. The guest services managers are spectacular, especially Divia. Clean and well kept up rooms and open spaces. They would have given them 5 Stars except for 3-4 day’s that the executive lounge had a temporary manager. Once the regular manager came back from leave, it was stellar.

Stayed: February 2018, travelled on business
Thank Rob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir A, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this reviewResponded 26 February 2018


Dear Guest,

Greetings from DoubleTree by Hilton Gurgaon New Delhi NCR.

Thank you for describing your recent stay experience a truly an oasis and posted on TripAdvisor community. Ensuring our guests have a wonderful stay is a priority for us. We are incredibly happy to hear you found our service to be outstanding and that you enjoyed our Executive lounge. Also I would like to take this opportunity to thank you for highlighting our high cleaning standards in rooms and open spaces. Your compliment towards our team member Divya has been forwarded and she has been absolutely delighted. Thank you for your kind words.

A culture of CARE (Creating a Rewarding Experience) is at the heart of DoubleTree by Hilton. For us, the Guest experience has always been just as important as the products and services we provide. Our mission: to globally own the human touch in travel because we CARE. Our Brand Promise is to provide the special comforts and acts of kindness to make the traveler feel human again.

We sincerely can't wait to welcome you back and hopefully your next trip in Gurgaon New Delhi NCR will bring you back to DoubleTree by Hilton.

Best regards,

Samir Kant Avasthi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2018 via mobile

I stayed in the hotel for three nights as there was a wedding in the family and many of my family members were staying there too,.The service and the hospitality were top notch ,especially Mr Navneet Singh was very helpful as I was staying with my mother.i would love to stay again at this property.

Stayed: February 2018, travelled with family
Thank Meenu T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir A, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this reviewResponded 26 February 2018


Dear Guest,

Thank you for choosing DoubleTree by Hilton Gurgaon New Delhi NCR to celebrate a very special occasion in your family and for entrusting such an important event into our hands. It was nice to hear our team members specially Navneet Singh from Front Office went out of their way to try to ensure a more comforting experience for you and your family. Our team members do certainly endeavour to assist our guests whenever possible. It really is a pleasure reading your kind words and I will be sharing this review with the team. Thank you for your kind words.

A culture of CARE (Creating a Rewarding Experience) is at the heart of DoubleTree by Hilton. For us, the Guest experience has always been just as important as the products and services we provide. Our mission: to globally own the human touch in travel because we CARE. Our Brand Promise is to provide the special comforts and acts of kindness to make the traveler feel human again.

We are sincerely looking forward to welcoming you back in the future perhaps for another occasion.

Warm regards,

Samir Kant Avasthi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2018 via mobile

The stay at DoubleTree by Hilton Gurgaon was excellent.
Divya was very friendly and approachable. Highly appreciative of her efforts to strike a friendly conversation and comforting the guest. This makes one feel at home. She addresses all the needs on time and spreads warmth. Very professional and excellent hospitality by her. It has been a pleasant stay due to her ! :)
Abhishek aids in de-stressing ones work day, by his great sense of humour :).
The security staff are very friendly and helpful wrt guiding to near by places as well.
The breakfast and snacks are delicious/healthy.
It was like home away from home.

Stayed: February 2018, travelled on business
1  Thank sindhu777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir A, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this reviewResponded 22 February 2018


Dear Guest,

Greetings from DoubleTree by Hilton Gurgaon New Delhi NCR.

Thank you for taking the time in writing us a 5 star review on TripAdvisor. I am delighted that you felt well-taken care of by my team and that you found our food to be excellent. We continually endeavour to deliver the best personalised service and stay experiences for all our guests. It is good to know that you were impressed by these factors and through the little touches made by our team members. Divya, Abhishek and Security team have received your special mention with much appreciation. We will pass your friendly words to our entire team. Thank you for those nice words.

A culture of CARE (Creating a Rewarding Experience) is at the heart of DoubleTree by Hilton. For us, the Guest experience has always been just as important as the products and services we provide. Our mission: to globally own the human touch in travel because we CARE. Our Brand Promise is to provide the special comforts and acts of kindness to make the traveler feel human again.

We trust that you will visit us again and the whole team will be glad to welcome you back for another excellent stay.

Best regards,

Samir Kant Avasthi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2018

Had stayed at DoubleTree for a business trip. Needless to say, the entire staff of DoubleTree did an excellent job at ensuring the stay was comfortable. The courteousness of the staff right from the security and the doorman to the receptionists and staff in the lounge area and "Asia Alive" restaurant is impeccable. Special mention for receptionist Divya and her team who always ensured a warm welcome everyday we came back to the hotel from office.

I would highly recommend this hotel to people looking for a good stay in Gurgaon!

  • Stayed: February 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank SanhitaSengupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir A, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this reviewResponded 22 February 2018


Dear Guest,

Greetings from DoubleTree by Hilton Gurgaon New Delhi NCR.

Thank you for sharing your experience on TripAdvisor. It was a pleasure having you recently and your great feedback is very much appreciated. We are delighted you were so happy with all aspects of your stay and our dedicated team members made you feel welcome and well taken care of. We do endeavor to meet all our guests needs and requirements from the start of booking to the moment you leave us. Your compliment towards our team member Divya from Font Office has been forwarded and she has been absolutely delighted. Thank you for your kind words.

A culture of CARE (Creating a Rewarding Experience) is at the heart of DoubleTree by Hilton. For us, the Guest experience has always been just as important as the products and services we provide. Our mission: to globally own the human touch in travel because we CARE. Our Brand Promise is to provide the special comforts and acts of kindness to make the traveler feel human again.

We appreciate you recommending our hotel and look forward to your return to Gurgaon where you can always count on us to be your preferred accommodation partner.

Warm regards,

Samir Kant Avasthi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2018 via mobile

I recently visited the hotel on a business trip a couple of days bavk.

The positives:
Smooth checkin... hot cookie at reception a good idea.
Staff are great attentive n friendly
Room clean n spacious and well taken care of
Bath room clean with basic amenities
Good bed and sleep quality...i had a good night sleep
Airconditioning was good
Breakfast spread decent
Checkout was very smooth
Would certianly visit again

Negatives
Food is not as would be expected.
Ordered two chef specials ..butter chicken and cheesecake. Butter chicken gravy lacked flavour n the chicken was dry and burnt at the edges. I had a better butter chicken priced much lower at a local pub.
The cheesecake was thick n lack lustre.

Stayed: February 2018, travelled on business
Thank ClaudeCR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samir A, General Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR, responded to this reviewResponded 23 February 2018


Dear Guest,

I would like to thank you for staying at DoubleTree by Hilton Gurgaon New Delhi NCR and having taken the time to share your valued feedback posted on TripAdvisor. We do read all of our reviews to ensure we are meeting the needs of our guests and we really appreciate all the pro's and the con's that you have mentioned on this forum and please be assured that my teams are addressing the points you have brought up. At the same time, we are glad to hear that you would not hesitate to stay with us again.

A culture of CARE (Creating a Rewarding Experience) is at the heart of DoubleTree by Hilton. For us, the Guest experience has always been just as important as the products and services we provide. Our mission: to globally own the human touch in travel because we CARE. Our Brand Promise is to provide the special comforts and acts of kindness to make the traveler feel human again.

We look forward to welcoming you back on your next business trip and we appreciate that you chose to stay with us.

Sincerely,

Samir Kant Avasthi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews