Stayed 2nd time and staff was like " why the hell you are coming "
Housekeeping rang the door bell unnecessary at 09:45 hrs asking for a laundry from a room which is due out in 2 hrs. Opened the door and instead of an eye contact he was moving his eyes inside the room as if I am a terrorist.
Now reception guy ( will not name him here ) who took my check out was like ultra rude and so unprofessionally behaved that I had to explain him my profile and relation with Hotel Industry for a decade. He was like " get the hell out of here, I don't care, this is how I work".
Thanks for the stay and making it last for your Hotel.
- Official Description (provided by the hotel):
- A 4-star business hotel, The Fern Residency, Gurgaon offers a premium hotel experience of 42 spacious rooms in a contemporary environment and the latest business facilities. With an excellent location in the heart of Gurgaon, the hotel is close to the best business districts and India's best live entertainment experience, Kingdom of Dreams.Experience world class dining, spa and meeting facilities at The Fern Residency, Gurgaon, a hotel ideally suited for business travelers. LOCATION: The Fern Residency, Gurgaon is very well connected to New Delhi and close to the important NH8 access points. The hotel is 14 kms from the airport, 15 kms from the railway station, 6 kms from the central bus stand and 3 kms from the DLF Cyber City. Within a 1 km radius are Gurgaon's famous entertainment hubs of malls, cinemas and food courts including Leisure Valley and the Kingdom of Dreams. GUEST ROOM FACILITIES:Two room types: Winter Green, The Fern Club; High-speed Wi-Fi Internet; 24-hour room services: air-conditioning, hot & cold water, in-room dining, housekeeping; 32" flat screen TV with international entertainment and news; Full length wardrobe; Digital in-room safe; Complimentary bottled water, In-room tea & coffee facility; Pillow menu; Smoking & non-smoking rooms; Minibar; Business desk; Direct dial phone; iron with Ironing board on request. ... more less
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