Pathetic Service - Impolite Staff and useless hotel.
We ordered Grilled cheese sandwich. There was no cheese, no proper grilled bread.
And when we complained to the reception and room dining, they said - the sandwich is perfect and we don’t know how sandwich is made.
The Staff is very rude and Impolite, they just argue without reason, which we never expect in hospitality industry.
Please don’t visit this hotel.
- Official Description (provided by the hotel):
- A 4-star business hotel, The Fern Residency, Gurgaon offers a premium hotel experience of 42 spacious rooms in a contemporary environment and the latest business facilities. With an excellent location in the heart of Gurgaon, the hotel is close to the best business districts and India's best live entertainment experience, Kingdom of Dreams.Experience world class dining, spa and meeting facilities at The Fern Residency, Gurgaon, a hotel ideally suited for business travelers. LOCATION: The Fern Residency, Gurgaon is very well connected to New Delhi and close to the important NH8 access points. The hotel is 14 kms from the airport, 15 kms from the railway station, 6 kms from the central bus stand and 3 kms from the DLF Cyber City. Within a 1 km radius are Gurgaon's famous entertainment hubs of malls, cinemas and food courts including Leisure Valley and the Kingdom of Dreams. GUEST ROOM FACILITIES:Two room types: Winter Green, The Fern Club; High-speed Wi-Fi Internet; 24-hour room services: air-conditioning, hot & cold water, in-room dining, housekeeping; 32" flat screen TV with international entertainment and news; Full length wardrobe; Digital in-room safe; Complimentary bottled water, In-room tea & coffee facility; Pillow menu; Smoking & non-smoking rooms; Minibar; Business desk; Direct dial phone; iron with Ironing board on request. ... more less
- Reservation Options:
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