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Boudicca_SG
Singapore, Singapore

Lovely Colonial Le Colonial

Review of Le Colonial
5.0 of 5 bubblesReviewed 26 May 2016via mobile
We had an amazing 3 nights here during May. Le Colonial has so many things to recommend it. From the moment you walk through the doors into the walled courtyard you feel relaxed. You move from the colourful modern day Indian street scenes and into a sense of Portugeuse, Dutch and British influence in this part of the World. The rooms are large and the house is tastefully furnished in a Colonial manner, with plenty of room to find a quiet spot to read a book.

The service in the Hotel is very good. The staff are attentive but discreet which is important in a smaller boutique hotel. The Chef is very accomplished, from lovely fresh fruit and scrambled eggs for breakfast to local dishes for lunch and supper. The hotel employs a driver who is happy to ferry you anywhere and has great local knowledge.

Staying at Le Colonial really does feel like you are part of a house party or visiting friends. A truly relaxing experience.
Date of stay: May 2016
Trip type: Travelled as a couple
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NeemranaHotels, Guest Relations Manager at Le Colonial, responded to this review
Responded 10 Jun 2016
Dear Guest,

We are delighted to receive your kind feedback about Neemrana’s Le Colonial in Fort Kochi, Kerala!

As the members of the restoration team try hard to revitalize these monuments and restore the life and charm of a bygone era, your compliments about the architecture and interiors reinforce the Neemrana philosophy and validate our effort. We are pleased that you got a chance to sit back, relax and rejuvenate during your visit.

Your appreciation of the hospitality and the cuisine has been conveyed to the members of staff on-site and will act as source of motivation as we look forward to welcoming you back for many a memorable stay at any of Neemrana’s 25 unique properties across India!

Warm regards,

Team Neemrana
friendofneemrana@neemranahotels.com
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 24 May 2016

We visited Cochin at the end of the tourist season and only two rooms were occupied in the beautiful and historic Le Colonial built in 1506. We were upgraded to a spacious room with two double beds and a luxurious washroom (bathroom). Ceiling fans and air conditioning kept our room comfortable in the hot and humid climate of Southern India. And our veranda was bigger than our living room back home! Breakfast and dinner were delicious! The hotel has internet, but it wasn't working too well, so we had to go down to the lobby to get a good signal. Our stay at Le Colonial was thoroughly enjoyable! We were close to the sights of Fort Cochin and watched men using Chinese fishing nets to catch fish, then on to Mattancherry Palace, Jew town with shops and synagogue, and Dhobi Khana an outdoor laundry where clothes are hand washed with a method dating back to 1720 when Indians washed uniforms for the Dutch military. I found it fascinating to watch the men pound the wet clothes on rock, wring them out, after which they were hung out on lines to dry (no clothes pins.) The shirts were ironed with an iron containing life coals. Fascinating! A good place to visit with children--it doesn't take long.

Date of stay: March 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Maude N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NeemranaHotels, Guest Relations Manager at Le Colonial, responded to this reviewResponded 10 June 2016

Dear Guest,

We are pleased and thankful for your patronizing feedback about Neemrana’s Le Colonial in Fort Kochi, Kerala!

As we strive to offer a unique experience, it is always rewarding when our guests recognise and appreciate the effort and the love. Your encouraging compliments about the architecture of the 16th century colonial building have been duly conveyed to the restoration team and we are grateful for your appreciation of the hospitality and the cuisine.

As part of our heritage USP we try and avoid the use of televisions and Wi-Fi in the rooms and encourage our guests to explore the outdoors. We are therefore, delighted to know that you enjoyed the sights and sounds of the charming town and got a chance to visit the attractions as well as get a peek into the lifestyle of the local population.

We hope that as you continue to explore more of India with Neemrana, you will continue to share your experiences with us!

Warm regards,

Team Neemrana
friendofneemrana@neemranahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2016

We stayed at this hotel for 4 nights from 1 April 2016 - a beautiful old colonial building with only 7 bedrooms - all very good. We booked the best, and most expensive of the lot - the Viceroy. It looked great - big and comfortable. The weather was hot and very humid. We quickly discovered that the air conditioning was not working in the room. Attempts to repair this failed. It was unbearable. We ended up being shuffled from one room to another - ending up sleeping in three different, not as good, rooms in only 4 nights - the air con in the second of the three rooms also conked out. To make matters worse we discovered that this problem was not new and had occurred only weeks before. In my view they should never have accepted a booking in this expensive place in these circumstances. The episode was most unsatisfactory - and the owner would not even consider a refund of the money we had wasted.
I should add that the staff on duty led by Sumesh were great and did all they could to make us comfortable but this was a problem outside their control.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
4  Thank mike00072015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NeemranaHotels, Guest Relations Manager at Le Colonial, responded to this reviewResponded 11 June 2016

Dear Guest,

Thank you for taking time out to write to us with your observations!

Although it is rewarding to know that you appreciate the architecture and ambience of the Dutch colonial building, we are deeply disappointed to learn of your experience during your visit and are writing to apologise for the mishap.

We regret the inconvenience caused to you as a result of the break-down of the air conditioning unit and urge you to please write to us on the email address mentioned below for us to be able to investigate the matter further and get back to you.

We are grateful for your compliments about the staff and hope that you will give us another chance to overlay this experience soon.

Warm regards,

Team Neemrana
friendofneemrana@neemranahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2016

We booked last minute on Easter weekend. We arrived to find only us and one other guest at the hotel...which made it really nice and quiet, exactly what was needed. The staff is very accommodating and kind. This is a small heritage hotel 8 rooms, with a simple kitchen available to serve traditional Indian and beer and wine for lunch and dinner and simple continental breakfast. The rooms are very clean, well appointed and air conditioned. The A/C was very much appreciated as temps were in the high 90's with high humidity during our stay. There is a small lovely porch to have morning tea and coffee. Some rooms have their own balcony. The pool is small but very nice for an afternoon dip. We visited many sites and shops nearby easily walking. We had a drink at another large heritage hotel in the area and were incredibly glad not to have booked there - Le Colonial was much preferred.

Room tip: Rooms with balcony facing the pool are likely the most quiet.
Date of stay: March 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank CATBTravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NeemranaHotels, Guest Relations Manager at Le Colonial, responded to this reviewResponded 11 June 2016

Dear Guest,

Thank you for your kind and appreciative feedback about Neemrana’s Le Colonial in Fort Kochi, Kerala!

We are delighted to learn that you enjoyed your experience, the pool and the services and facilities offered at the 16th century colonial mansion and your compliments about the architecture and the ambience have been conveyed to the members of the restoration team.

As we try and encourage our guests to keep away their gadgets, enjoy the outdoors and explore the local culture and cuisine, we are pleased that you got a chance to do so.

We are also grateful for your encouraging words about the hospitality and eagerly look forward to welcoming you back for many a memorable stay with Neemrana!

Warm regards,

Team Neemrana
friendofneemrana@neemranahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2016

I just had a very nice relaxed time at Le Colonial. We stayed there four nights. The old style house is very well kept and furnished. The very big room with two queen beds had all conforts one could need. The staff was kind, professional and friendly. The food very good. The pool and the outdoor very pleasant. It is located in a very central position and it is very quit. It was like being at home. If I go back to Kochi I will not spend time for other solution, but simply go back to Le Colonial.

Date of stay: February 2016
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
2  Thank 88valeria58
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NeemranaHotels, Guest Relations Manager at Le Colonial, responded to this reviewResponded 20 March 2016

Dear Guest,

We are grateful to you for taking time out to share your experience with us as well as for your kind and patronizing feedback about Neemrana’s Le Colonial in Fort Kochi!

It is rewarding to know that you enjoyed the services and facilities offered and got a chance to experience the Neemrana brand of hospitality. Your compliments about the same have been conveyed to the service staff on-site.

We hope you got a chance to explore the outdoors, the St. Francis Church and the Chinese fishing nets during your visit to Kochi and look forward to welcoming you back at any of our 16 unique destinations across the country for many a memorable stay!

Warm regards,

Team Neemrana
friendofneemrana@neemranahotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2016

Gorgeous place and an amazing location. It is central to all that is fun and important in Fort Cochin. The staff and their hospitality is amazing and so is the food cooked in their restaurant. I am only giving it 4 stars because the Wifi is very spotty and the rooms we were in Vasco de Gama and Tipu Sultan could use an update. They are very cute and tastefully decorated but could be spruced up, especially considering they are on the lower floor. Our kids had fun and no complaints otherwise, will definitely stay here if in Fort Cochin again.

Date of stay: February 2016
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
2  Thank PJOH127
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NeemranaHotels, Guest Relations Manager at Le Colonial, responded to this reviewResponded 20 March 2016

Dear Guest,

We are delighted to learn of your visit and pleased that you enjoyed your stay at Le Colonial as well as the location in Fort Kochi!

As you may be aware, we at Neemrana, as part of our USP, avoid the use of Wi-Fi and televisions in the rooms and encourage our guests to explore the outdoors and experience the local culture and cuisine in order to tailor a unique experience.

Your compliments will act as a source of encouragement and motivation as we look forward to welcoming you back for more such visits at any of Neemrana’s 27 properties across India!

Warm regards,

Team Neemrana
friendofneemrana@neemranahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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