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Joel Mathew M
Salmiya, Kuwait

The rooms were spacious and spotless, with great décor and crisp bed sheets. The breakfast buffet was delicious.

Review of Tissa's Inn
5.0 of 5 bubblesReviewed 24 Aug 2024
Upon entering Tissa's Inn, the striking ambience and cultural stone sculptures immediately captivate the senses. The warm welcome from the dedicated staff ensures a pleasant check-in experience, with no need to worry about luggage as you're guided to your room with genuine care. I had requested an early check-in due to an emergency, and the staff, including Ms. Christina, Ms. Sanitha, and Ms. Shifa, promptly accommodated my needs with exceptional service. The restaurant offers a delightful blend of authentic Kerala dishes and Western cuisine. Our stay at Tissa's Inn was truly enjoyable, marked by excellent room service, thoughtful amenities, meticulous cleanliness, efficient laundry service, and helpful security staff. The easy online reservation process further enhanced the experience. I highly recommend Tissa's Inn to anyone visiting Kochi for a memorable stay.
Date of stay: July 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tissa's Inn, Owner at Tissa's Inn, responded to this review
Responded 8 Sept 2024
Dear Sir,
Greetings from Tissa's Inn!!!

We are so glad you enjoyed your time at Tissa's Inn! We truly appreciate you writing this wonderful review. I am delighted to know that you had an overall great stay and were impressed with all aspects of our hospitality. We look forward to your return and to another incredible and memorable time!

Regards
Shifa
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 17 August 2024 via mobile

We liked Tissa’s. Clean and well maintained with excellent service throughout and smiling staff always keen to help. Breakfast was fixed but extras could be asked for. Rooms lovely but a little small. Good rooftop pool.

The only nagging down was the “rules” culture that felt a little oppressive: always hand your key in, don’t drink in your room (this is a ‘dry’ hotel). That said, we would return again.

Date of stay: August 2024
Trip type: Travelled as a couple
1  Thank OnwardTraveller
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tissa's Inn, Owner at Tissa's Inn, responded to this reviewResponded 22 August 2024

Dear Sir,
Greetings from Tissa's Inn!!!

Thank you for taking the time to share your experience. We are sorry to hear that our lack of alcoholic license was a disappointment. But we do permit our guests to enjoy their own alcoholic beverages in the comfort of their own rooms. We hope to have the opportunity to welcome you back and provide a better experiences.
Thank you again for you feedback and choosing Tissa's Inn for your stay.

Regards
Shifa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2024

We stayed for 3 days, had an amazing time! The hotel is really nice, rooms are clean and comfortable. Amenities are complementary. Hot water and ac. Peaceful roof top and pool.
The restaurant is amazing. Fresh sea food If you ask the chief in the morning, he'll get you anything you want and cook it the way you want. He always comes and asks for review, always want to satisfy us. Passionate and kind cook who want to share his knowledge. The waiter is also very nice.
The reception staff is exceptionally kind. Very friendly, helpful and efficient. Helped us to book train tickets and good suggestions for places to visit and activities during our stay. Always very smiley and in a good mood, we had so much fun with them. Cleaning maid likes to joke a lot.
We would highly recommend this place. Best one we stayed during our trip.
Thanks again ❤️

Room tip: Ask the chief what you want to eat in the morning he'll get you what you want and you won't wait at dinner
Date of stay: August 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Karine d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tissa's Inn, Owner at Tissa's Inn, responded to this reviewResponded 8 September 2024

Dear Maam,
Greetings from Tissa's Inn!!!

Thank you for choosing to stay at Tissa's Inn during your recent visit to Fortkochi. It was a pleasure to have you stay with us.
.We at Tissa's Inn continuously strive to make the experience of our guests unforgettable. Your comments will be extremely valuable to us. We hope to welcome you and serve you again in the future. Have a great day.

Regards,
Shifa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2024

I visited Sanitha's Inn with my Family.. It was a pleasant stay.. well facilitated in every ways.. In-stay Restaurant food was soo good more like home food.. Pool area was another attraction 🥳 with well equipped sitting area to spend time..
If u r visiting Kerala anytime this place is highly recommend for a comfortable stay ...

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Daydream43438268228
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tissa's Inn, Owner at Tissa's Inn, responded to this reviewResponded 8 September 2024

Dear sir,
Greetings from Tissa's Inn!!!

It is really quite rewarding to receive such wonderful feedback from our guests. We endeavor to go above and beyond to ensure that our guests have Majestic memories, and the team here at Tissa's Inn is thrilled to know how much of an impact we have made on your wellness experience.
Thank you for choosing Tissa's Inn for your stay and we hope to see you again sir.

Regards
Shifa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2024

My stay at Tissa's Inn was one of the best experiences I've had recently. Excellent property and I must mention that the cleanliness was spot on. Very comfortable rooms and the food was both of great quality and very homely. Kudos to the chef and team. Additionally I must mention the staff who were great, were very friendly and professional. I would say Tissa's Inn is a great option for anyone visiting Fort Kochi.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Alvin J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tissa's Inn, Owner at Tissa's Inn, responded to this reviewResponded 8 September 2024

Dear sir,
Greetings from Tissa's Inn!!!

It is really quite rewarding to receive such wonderful feedback from our guests. We endeavor to go above and beyond to ensure that our guests have Majestic memories, and the team here at Tissa's Inn is thrilled to know how much of an impact we have made on your wellness experience.
Thank you for choosing Tissa's Inn for your stay and we hope to see you again sir.

Regards
Shifa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2024

Very helpful and welcoming staff. Clean rooms. Good breakfast offering. Nice atmosphere in the hotel. The showers weren't always hot and the wifi intermittent at times. Rooftop pool and hangout area.
Good interior design and period features. Met us with an umbrella when coming in from the rain, booked train tickets for us.

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NorthStar15453547640
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tissa's Inn, Owner at Tissa's Inn, responded to this reviewResponded 8 September 2024

Dear Maam,
Greetings from Tissa's Inn!!!

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future.
Thank you again for your feedback and choosing Tissa's Inn for your stay.

Regards
Shifa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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