We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Agoda.com
Vio.com
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,176)
Filter reviews
1,176 results
Traveller rating
749
295
87
22
23
Traveller type
Time of year
LanguageAll languages
Traveller rating
749
295
87
22
23
Show reviews that mention
All reviews executive chef regency restaurant the heart of the city special thanks mg road front office value for money spacious rooms comfortable stay prime location reception staff f b delicious food room service excellent service birthday party awesome experience
Selected filters
Filter
Updating list...
871 - 876 of 1,176 reviews
Reviewed 5 November 2016

My recent stays in FORTUNE HOTEL THE SOUTH PARK TRIVANDRUM during the month of November was a great experience. The Hotel staff were very warm Wionna and Ajith went out of the way to make us feel comfortable.

Date of stay: November 2016
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank SusanK3369
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FHTSP, General Manager at The South Park, responded to this reviewResponded 8 November 2016

08 November 2016
Dear Ms. Susan,

Greetings from Fortune Hotel The South Park !

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Trivandrum .

I am pleased to know that you were satisfied with your experience of our services and facilities .

At Fortune Hotel The South Park , it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to Fortune Hotel The South Park and would be delighted to assist you with any requirements.

Kind Regards,

S.Ajit Kumar
General Manager
ajit.kumar@fortunehotels.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2016

Hotel is Situated inside the city making it convenient to move around in the City.

The Renovation and the added amenities like Swimming pool and SPA are maintained
excellently good. I always prefer to Stay here to experience the awesome cuisine the Hotel provides.I t drastically improved the quality of the bath rooms. Added to the hospitality of the Staff makes me not thinking of a Second place to Stay in trivandrum.

Date of stay: October 2016
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank premod p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FHTSP, General Manager at The South Park, responded to this reviewResponded 8 November 2016

08 November 2016
Dear Mr. Premodh,

Greetings from Fortune Hotel The South Park !

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Trivandrum .

I am pleased to know that you were satisfied with your experience of our services and facilities .

At Fortune Hotel The South Park , it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to Fortune Hotel The South Park and would be delighted to assist you with any requirements.

Kind Regards,

S.Ajit Kumar
General Manager
ajit.kumar@fortunehotels.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2016

My recent stays in FORTUNE HOTEL THE SOUTH PARK TRIVANDRUM during the month September and October had a great experience to me indeed. It was re-establishing my affection towards this Hotel due to its various warm dealings starting from the very reception , housekeeping and restaurant . Other than its location the appearance in the middle of the city is quite pleasant and gives the excellent feel .

I am fully satisfied to myself for selecting this Hotel since 1986 onwards and it seems that they are on their very best in all its efforts to upkeep the standard of the hotel fully till this day . I feel quite happy and wish all the best and keep it up.

Joy Alenchery

Room tip: North side view is excellent from the 7th floor .
Date of stay: October 2016
  • Trip type: Travelled on business
    • Service
Thank joyalen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FHTSP, General Manager at The South Park, responded to this reviewResponded 4 November 2016

04 November 2016
Dear Mr. Joy Alencheri,

Greetings from Fortune Hotel The South Park !

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Trivandrum .

I am pleased to know that you were satisfied with your experience of our services and facilities .

At Fortune Hotel The South Park , it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to Fortune Hotel The South Park and would be delighted to assist you with any requirements.

Kind Regards,

S.Ajit Kumar
General Manager
ajit.kumar@fortunehotels.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2016

Courteous staff.But for any service request we have to keep on remind them.Bed and bath are not at all satisfactory as the bed mattress provided was very hard like a rack,even if we sit down on the bed you feel the pain ,with great persuasion i made them to change the mattress. shower flow is is very very slow( Pressure Pump?) and bathing also become frustrating.Food service at their restaurant also below par.
Good point is only the location .next time I am not going to prefer this hotel at all..

It is unfortunate that traditional values of the hotel is not been maintained.I never had such bad experience in any of the FORTUNE HOTELS as they are extremely good.

They administration and management really need to roll up their sleeves to get this hotel from docks to improve in all the depts..This is an unbiased review as i do not want to TripAdvisor traveler to get victimized like me ...,

Date of stay: October 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank JAYACHANDRANANGAPPAN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FHTSP, General Manager at The South Park, responded to this reviewResponded 2 November 2016

02 November 2016
Dear Sir ,

At the outset, I would like to acknowledge receipt of your feedback . I am indeed distressed to know of your recent experience at Fortune Hotel The South Park , Trivandrum . We have conducted an investigation based on your feedback and have initiated corrective actions to bring in the desired efficiency levels and ensure that there is no recurrence of the same.

It is through valuable feedback like yours that we strive to improve our services and exceed customer expectations.

While I regret on behalf of all at Fortune Hotel The South Park , Trivandrum , the inconvenience you have faced, may I request you to treat this as an isolated incident and not a reflection of our normal services.

At Fortune Hotel The South Park , Trivandrum, it is our constant endeavour to provide you with high standards of personalized service and efficiency.

Please do give us an opportunity to welcome you back, when my colleagues and I can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.

Warm Regards,

S.Ajit Kumar
General Manager
ajit.kumar@fortunehotels.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2016

Hotel south park is situated in a prime locality in Trivandrum. However the overall experience was not impressive. Food quality was awesome and the free breakfast was not upto mark. Rooms were ok but the bed and the bedsheets were unclean. Bathroom was not kept in good condition. Room service was taking very very long time and a few reminders were necessary. Intercom was not working very often and so contacting hotel staff was difficult. Overall not satisfied and charges are exorbitant.

Room tip: all rooms are similar
Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Subramonian V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FHTSP, General Manager at The South Park, responded to this reviewResponded 29 October 2016

28 October 2016
Dear Sir ,

At the outset, I would like to acknowledge receipt of your feedback . I am indeed distressed to know of your recent experience at Fortune Hotel The South Park , Trivandrum . We have conducted an investigation based on your feedback and have initiated corrective actions to bring in the desired efficiency levels and ensure that there is no recurrence of the same.

It is through valuable feedback like yours that we strive to improve our services and exceed customer expectations.

While I regret on behalf of all at Fortune Hotel The South Park , Trivandrum , the inconvenience you have faced, may I request you to treat this as an isolated incident and not a reflection of our normal services.

At Fortune Hotel The South Park , Trivandrum, it is our constant endeavour to provide you with high standards of personalized service and efficiency.

Please do give us an opportunity to welcome you back, when my colleagues and I can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.

Warm Regards,

S.Ajit Kumar
General Manager
ajit.kumar@fortunehotels.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews