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Traveller rating
357
409
144
47
69
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12 - 17 of 1,026 reviews
Reviewed 31 August 2021 via mobile

Perfect place for weekend gateway .room ,view with fresh clean air blowing on your face .just a perfect place to recharge yourself .Hotel staff and mangemnt is extremely helpful .beautifully located hotel

Date of stay: August 2021
Trip type: Travelled as a couple
Thank Shashankkoul
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ravine Hotel, General Manager at Ravine Hotel, responded to this reviewResponded 2 September 2021

Dear Guest,

Many thanks for sharing your experience, following your recent stay with us at Ravine.

We appreciate the time you have taken to post your positive & detailed feedback.

Lovely to hear that you and your family enjoyed the physical aspect of the Hotel as well as the way we deliver our service.

We are much honored to know that we exceeded your expectations and that you enjoyed every bit of your stay with us.

We all look forward to having the privilege of welcoming you back again soon.

Kind Regards,
Audrey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2021

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<p>So, I and my family were in the hotel for 2 nights recently. The first impression was bad as the hotel lack basic cleanliness. However, as we already paid for 2 nights and it was non-refundable, we checked in. The room was ok and the view was great. We kept our luggage and went out. By the time we returned to the hotel, it was late around 10:30 PM. I thought of taking bath before sleeping, to my surprise the tap was not working. So, there was no way to take bath. I paid a 4-star hotel rate for that room and the basic things were not working and the hotel staff didn't even bother to check it before inviting guests to the room. I was not in a position to change the room as my baby already slept and it was night, (I complained about that immediately though). The next morning, they offered to shift us to another room, I went to check the room but found it in the same condition, the bathroom was really bad. I denied to shift to the other room, the plumber came to did some temporary fix in the same room. Needless to say, there was not even an apology from the staff</p>
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<p>The free breakfast (which is not actually free, you pay for it while booking) was really of free quality, pathetic. </p>
<!-- /wp:paragraph -->

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<p>Avoid this hotel at any cost. Other than the good view (from the valley view rooms), this hotel doesn't have anything to offer. </p>
<!-- /wp:paragraph -->

Date of stay: August 2021
    • Value
    • Location
    • Service
Thank dhirajdas
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 25 August 2021 via mobile

It was an amazing stay, food and service were upto the mark, friendly staff , thanks to Mr, Sagar at the reception, Mr. Bhudhi and Mr. Fernandes for superb service at dinning . One of the amazing view from the room.

Date of stay: August 2021
Trip type: Travelled as a couple
Thank aahna111
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ravine Hotel, General Manager at Ravine Hotel, responded to this reviewResponded 25 August 2021

Dear Guest,

Thanks for taking the time to review our property. We appreciate your positive feedback which motivates us to work harder in providing better service to our guests. We hope to see you back soon.

Kind Regards
Audrey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2021 via mobile

Beautiful place to stay in Panchgani. Breathtaking views. Room overlooks a valley.

Next best thing is the food. Best meals i have had. Be it breakfast or the variety of food available for lunch or dinner, food tastes exceptional. On the last day had the best pizza in a long long time.

Though the rooms are spacious, it is quite old and needs refurbishment. Doors are tight. Gets to open and close.

They have great options to keep you engaged. One of the best gyms in a hotel, Table Tennis, carrom and Pool table and have four tennis courts.

Probably the best place to stay in Panchgani. Best is the view and the food and of course the gym and the games.

Room tip: Go for a valley view room preferably on the higher floor
Date of stay: July 2021
Trip type: Travelled with family
Thank S M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ravine Hotel, General Manager at Ravine Hotel, responded to this reviewResponded 7 August 2021

Dear Guest,

Many thanks for sharing your experience, following your recent stay with us at Ravine.

We appreciate the time you have taken to post your positive & detailed feedback.

Lovely to hear that you and your family enjoyed the physical aspect of the Hotel as well as the way we deliver our service.

We are much honored to know that we exceeded your expectations and that you enjoyed every bit of your stay with us.

We will take into account a few of the short comings pointed out by you.

We all look forward to having the privilege of welcoming you back again soon.

Kind Regards,
Audrey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2021 via mobile

Emperor's Tent is very excellent tent i have ever seen. Very Nice place for 6 to 8 friends, U can enjoy premium life in emperor tent. Nice View from tent.Nice place to visit and enjoy your holidays. Premium service by hotel members.

Date of stay: July 2021
Trip type: Travelled with friends
Thank Yashmetha111
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ravine Hotel, General Manager at Ravine Hotel, responded to this reviewResponded 7 August 2021

Dear Guest,

Thanks for taking the time to review our property.

Your positive rating motivates us to work harder in providing better service to our guests.

We hope to see you back soon.

Kind Regards,
Audrey

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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