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Traveller rating
540
277
53
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8
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All reviews taj property hot water bottles old world charm f b magic show open fire the hotel staff welcome drink breakfast spread sitting room rooms are large modern amenities hill station every evening very pleasant stay courteous staff front office
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Reviewed 2 weeks ago via mobile

I really had a great time at this property as it reminds us of old British time the property is 164 years old and very well maintained, I really enjoyed my stay as the staff made our stay comfortable food quality is also good

Date of stay: February 2021
Trip type: Travelled with family
Thank Kandanmano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bala Murugan, Guest Services / Front Office at Gateway Coonoor - IHCL SeleQtions, responded to this reviewResponded 2 weeks ago

Dear Mr. Kandanmano

Greetings from Gateway Coonoor IHCL SeleQtions.

Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. I am delighted to know that you & your family had enjoyed your stay & services. Team Gateway was quite excited with your kind word of appriciation.

Sir, we strive to maintain high standards of product and service and feedback such as yours go a long way in helping us meet them through continuous improvement and I thank you for the same.

We look forward to your continued patronage of Gateway Coonoor and assure you of our best attention and services at all times.

Regards
Balamurugan
Front Office | Food & Beverage Manager
Gateway Coonoor - IHCL SeleQtions

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We had a very comfortable and relaxing stay as the staff is very helpful and following all the Covid guidelines safe property to visit food quality is way too amazing especially the local cuisine . The old colonial building is very well maintained

Date of stay: April 2021
Trip type: Travelled with family
Thank Muruganpm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bala Murugan, Guest Services / Front Office at Gateway Coonoor - IHCL SeleQtions, responded to this reviewResponded 2 weeks ago

Dear Mr.Murugan

Greetings from Gateway Coonoor IHCL SeleQtions.

Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. I am delighted to know that you & your family had enjoyed your stay & services. Team Gateway was quite excited with your kind word of appriciation.
Sir, we strive to maintain high standards of product and service and feedback such as yours go a long way in helping us meet them through continuous improvement and I thank you for the same.

We look forward to your continued patronage of Gateway Coonoor and assure you of our best attention and services at all times.

Regards
Balamurugan
Front Office | Food & Beverage Manager
Gateway Coonoor - IHCL SeleQtions

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Old world charm with lush green lawns wow take you back to British era. Rooms with fire place. Impeccable service. Food out of world. Magic show evening bonfire instant photographee kids drawing activity room etc will keep you engaged. Unique experience which TAJ only can offer. Overall vivid protocols were very delightly adhered.

Date of stay: January 2021
Trip type: Travelled with family
Thank Divya_koaushik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bala Murugan, Guest Services / Front Office at Gateway Coonoor - IHCL SeleQtions, responded to this reviewResponded 2 weeks ago

Dear Mrs.Divya Koaushik

Greetings from Gateway Coonoor IHCL SeleQtions.

Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. I am delighted to know that you & your family had enjoyed your stay & services. Team Gateway was quite excited with your kind word of appriciation.

Madam, we strive to maintain high standards of product and service and feedback such as yours go a long way in helping us meet them through continuous improvement and I thank you for the same.

We look forward to your continued patronage of Gateway Coonoor and assure you of our best attention and services at all times.

Regards
Balamurugan
Front Office | Food & Beverage Manager
Gateway Coonoor - IHCL SeleQtions

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

During this pandemic demonstrated highly safe conditions. Food services activities etc are excellent. The old-world charm rooms with fireplace wowww. A unique experience altogether. Highly recommended for familand friends.

Date of stay: March 2021
Trip type: Travelled with family
Thank Sindhu_Karthi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bala Murugan, Guest Services / Front Office at Gateway Coonoor - IHCL SeleQtions, responded to this reviewResponded 2 weeks ago

Dear Mrs.Sindhu Karthi

Greetings from Gateway Coonoor IHCL SeleQtions.

Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. I am delighted to know that you & your family had enjoyed your stay & services. Team Gateway was quite excited with your kind word of appriciation.

Madam, we strive to maintain high standards of product and service and feedback such as yours go a long way in helping us meet them through continuous improvement and I thank you for the same.

We look forward to your continued patronage of Gateway Coonoor and assure you of our best attention and services at all times.

Regards
Balamurugan
Front Office | Food & Beverage Manager
Gateway Coonoor - IHCL SeleQtions

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Staffs are very polite and very helpfull, very old charm and the proprty well maintained with colourful flowers. Best place to relax during vacations.
Lovely stay at Gateway Coonoor looking forward next vist soon.

Date of stay: April 2021
    • Value
    • Sleep Quality
    • Service
Thank Nithuravi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bala Murugan, Guest Services / Front Office at Gateway Coonoor - IHCL SeleQtions, responded to this reviewResponded 3 weeks ago

Dear Mrs.Nithuravi,

Greetings from Gateway Coonoor IHCL SeleQtions.

Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. I am delighted to know that you & your family had enjoyed your stay & services. Team Gateway was quite excited with your kind word of appriciation.

Madam, we strive to maintain high standards of product and service and feedback such as yours go a long way in helping us meet them through continuous improvement and I thank you for the same.

We look forward to your continued patronage of Gateway Coonoor and assure you of our best attention and services at all times.

Regards
Balamurugan
Front Office | Food & Beverage Manager
Gateway Coonoor - IHCL SeleQtions

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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