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Reviewed 5 March 2021

We stayed as couple,,,it’s just sooper resort for couple nd family.....budeget friendly nd friendly staffs...my hubby arranged a candlelight dinner it was simply suppperrrr..staff prathipan,was simply amazing the way he take care for dinner it was superr.....I think he ll b more comfortable for all couples nd families....he ll b more friendly nd comfort....foods are good..there is no negative comments abt d resorts nd Parthipan....bornfire in nit was supper,,the person conducted d bornfire was supper nd jollyy

Date of stay: March 2021
Trip type: Travelled as a couple
Thank Kalai_1925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Accord Hotels and Resorts, Other at Accord Highland Hotel Ooty, responded to this reviewResponded 9 March 2021

Dear Kalai

Thank you for your valuable feedback.we are glad that you and your loved one had an enjoyable stay here with us. It gives us great pleasure to know that our services were pocket-friendly and that our staff members were pleasant and helpful to you. We feel thrilled to know that you loved the candle-light dinner arranged by your husband, Mr Parthiban feels delighted that he was able to help with the same. Mr Parthiban appreciates your kind words about his service and demeanour.

We are glad that you enjoyed the food we had to offer. We constantly strive to improve the quality of our food and we are glad to know that our clients love it. It gives us great joy to know that you and your husband enjoyed the bonfire arranged by us. We believe the joy to life lies in tiny moments like these, we are glad we could be part of your celebration of one another.

We loved hosting you as much as you enjoyed staying with us, Kalai. We eagerly await more visits from you in the future for even better experiences.

Yours truly,
Venkatesh Bhat, CEO
Accord Group of Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2021

It was an awesome experience at the Highland Accord Ooty with my family. The stay, food and the customer service is top notch. They take good care throughout the stay and always available for any kind of support. I had taken my 8 month old baby and it was amazing to see the hotel had all necessary arrangements for the infant as well which most hotels or resorts don't have. The food is wonderful with multicuisine options. The hotel staff are very supportive, special mention to the restaurant staff Parthiban who took very good care especially for the baby needs. I highly recommend Accord Highland for a wonderful experience and I am sure will visit again soonsoon...

Date of stay: March 2021
Trip type: Travelled with family
Thank vinothb125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Accord Hotels and Resorts, Other at Accord Highland Hotel Ooty, responded to this reviewResponded 9 March 2021

Dear Vinoth

Thank you for your valuable feedback. We are glad that you and your family had an enjoyable stay with us during your trip. It fills us with joy to know that we could offer all the assistance you needed with an 8-year-old travelling along with you. Our staff members feel that it was a matter of pleasure to have been of assistance to you and your loved ones.

We feel delighted to know that you enjoyed the multi-cuisine options offered by our restaurant. Mr Parthiban and the rest of the restaurant team members feel grateful to your kind words about the variety offered and their services. Mr Parthiban also feels that it was a pleasure to assist you with your baby’s needs.

It gives us great pleasure to know that you would recommend Accord to your loved ones. We eagerly await more visits from you in the future for even better experiences. Do keep coming back!

Yours truly,
Venkatesh Bhat, CEO
Accord Group of Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2021

Great service offered. Courteous staff. Location was great.
Very near to the main road and all tourist places are nearby.

There is an in house restaurant, which provides good food.
Bouffe also available

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sonyphilip8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Accord Hotels and Resorts, Other at Accord Highland Hotel Ooty, responded to this reviewResponded 9 March 2021

Dear sir/madam,

Thank you for your valuable feedback. We are glad that you had an enjoyable experience here with us. We feel delighted to know that you enjoyed the service we had to offer and that you appreciate the location of our property. The location of the property has been chosen in such a way as to ensure that our clients can comfortably access the necessary amenities and/or tourist locations.

We are glad that you enjoyed the food that our in-house restaurant and buffet services had to offer. It was an absolute pleasure to host you and we hope you keep coming back to Accord for more visits in the future.

Yours truly,
Venkatesh Bhat, CEO
Accord Group of Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2021

We stayed their two days for our anniversary celebration and to experience Nilgiris mountains. The location is just perfect for sunrise as this is close to the Doddabetta peak. Ambience is good too. Cleanliness and service was good. Food was good too in my case breakfast was included and dinner we paid but was worth it. Thanks to Manikandan he is extremely warm and welcoming to everyone. Overall great deal.

Date of stay: February 2021
Trip type: Travelled as a couple
Thank Kajal_Kiran0193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Accord Hotels and Resorts, Other at Accord Highland Hotel Ooty, responded to this reviewResponded 9 March 2021

Dear Kajal Kiran

Thank you for your valuable feedback. It is a matter of great pleasure to know that you had chosen us to celebrate such an intimate and special moment as your anniversary. We are glad that you were able to witness the sunrise at a picturesque location. Our housekeeping team, our restaurant staff and the rest of our staff members feel grateful to your kind words of appreciation.

Mr. Manikandan feels touched by your regards for his service. He appreciates your kind words. We are extremely glad that you found the quality of our food to be impeccable. It feels great to know that our clients love just as much as we love them. It was an absolute pleasure to host you, Kajal and we hope you come back for more visits in the future.

Yours truly,
Venkatesh Bhat, CEO
Accord Group of Hotels & Resorts

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Reviewed 27 February 2021 via mobile

Wonderful location for family people Hotel hospitality is very nice especially Mr. Parthiban done a great job... Location is very accessible to tea estate, dodabetta peak, falls and for drivers they are giving stay....

Date of stay: January 2021
Trip type: Travelled with family
Thank Ardiv08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Accord Hotels and Resorts, Other at Accord Highland Hotel Ooty, responded to this reviewResponded 9 March 2021

Dear sir/madam,

Thank you for your valuable feedback. We are delighted to know that you feel Accord offers a wonderful location to spend time with your family. We thank you for mentioning the strategic location of our property. Our staff team feels that it was a pleasure to have been of assistance to you.

We enjoyed hosting you as much as you enjoyed staying with us. Do keep coming back for more visits in the future.

Yours truly,
Venkatesh Bhat, CEO
Accord Group of Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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