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“Dont go there!!”
Review of Utkarsh Vilas

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Utkarsh Vilas
Ranked #120 of 143 Hotels in Agra
Reviewed 29 November 2016

We arrived into our room and it was un-breathable due to musty air. We obtained a room change and this room was better but was still musty. We then had to ask for the lights to be fixed as only 1 out 4 lights in the room were working. The TV did not work. There was no Hot water to the hand basin the pipe had been disconnected and crimped over. There was no Bathmat. The WIFI (lobby only) was not working and they kept saying "the man is coming". We were there for 2 nights and maybe he coame after we left. The lifts had a mind of their won and only worked when they felt like it or were fed. we got jammed in the lift that only went up 2 feet and stopped. we managed to pry the door open!

When we arrived the restaurant was not open as they did not have staff. The restaurant next door was brilliant and got our money for the second night as well.

Overall this looks like an upmarket hotel but lack of maintenance, and very poor management, and a no care policy gives this place a DO MISS for other travellers

Room Tip: Smell your room, check out everything else before unpacking
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  • Stayed: October 2016, travelled with friends
    • Location
    • Rooms
    • Service
Thank Craig H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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23 - 27 of 282 reviews

Reviewed 18 November 2016

I found this hotel to be okay and not as bad as some of the reviews on here. I found my room to be clean, the bed was comfortable. Wifi only worked in the foyer, but this seemed to be the norm in Indian hotels during a 3 week tour. Shower was warm. Breakfast was great. I would stay here again.

  • Stayed: November 2016, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Frizzlepants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2016

Small dirty hotel . poor breakfast. There is not internet in the rooms, as my friends were using internet at the lobby , it was disconected. Maybe it was a good hotel , as decoration of the rooms are nice , but t oday it look old and not clean.

  • Stayed: October 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank Sarahash55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2016 via mobile

We recently stayed here and the staff were excellent, especially the restaurant staff. Plenty of food choices for all palates. I was unwell and they allowed me a late checkout to give me more time to rest before an overnight train trip. Beautiful swimming pool. Wouldn't recommend the manicure though.

Stayed: October 2016, travelled as a couple
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2016 via mobile

My wife and I was there 3-5 October 2016, Very bad hotel, no daily service, no good breakfast, no good collision, wifi just in lobby and low speed . I'm happy now, course we leaving and going to Jaipur

Stayed: October 2016, travelled with family
Thank Benyamin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Utkarsh Vilas

Address: Fatehabad Road | Opposite TDI Mall, Basai, Agra 282001, India
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Spa Hotel in Agra
Price Range: RM188 - RM646 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Utkarsh Vilas 3*
Number of rooms: 68
Official Description (provided by the hotel):
The Utkarsh Vilas is located 1 Kilometer from the Taj Mahal. An interlude at the Utkarsh Vilas is truly unforgettable. Enriched by the royal service makes an interlude at The Utkarsh Vilas exclusive and unforgettable. Come and stay at Utkarsh Vilas for a true luxury. Hotel is centrally located and all the monuments are nearby. ... more   less 
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Also Known As:
Utkarsh Vilas Hotel Agra
Utkarsh Vilas Agra

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