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“Poor experience”

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KBS Value Hotel & Spa
Reviewed 26 June 2017

The hotel was undergoing some construction when we visited, so kind of messy already with noises of drills and workers around. The staff was ok but the guy at reception was very rude as if he was doing a favor by letting us stay in the hotel.
Location wise also the hotel was far to reach. It's not on camel back road but a level below that,so with luggage it was quite a task to come and go.
Food at the hotel was average, nothing special.
I won't recommend this hotel to anyone.

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Service
Thank itisglobus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (52)
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5 - 9 of 52 reviews

Reviewed 25 June 2017 via mobile

Worst hotel and worst service.... manager was very rude and room cleanliness was not at all there... bed linen was dirty, insect and cockroaches on the bed, I am attaching some pictures of the room as well... never going to stay in this hotel...

Stayed: June 2017, travelled as a couple
2  Thank Deepak S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2017

This is my first review ever in life, i am giving it just because of its manager/owner ( he doesn't know his position in the hotel ) , Avoid this hotel if you can, the owner/manager is very bad, he is arrogant, non sense guy, he doesn't know how to talk to children, he was literally threatening children, Location ok, facilities bad, so bottom line is never ever book it.

  • Stayed: June 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank ashish v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2017

I booked this hotel for Four rooms in the starting of May, 2017 from 26th May to 28th May, 2017 with 25% payment.

Rooms are not maintained.............very untidy........bed sheets not clean ...........you can't sleep on broken mattresses.................poor room service ...............Staff very arrogant, stupid including manager......................one of the room geyser not working......

Please i request you don't book this hotel......the name of the hotel is Hotel for Wastage of Money & Swah (Not Spa).............

  • Stayed: May 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank namitmodi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2017

located in the heart of mall road the hotel is located in the midst of the cliff and so rooms offer a great view of the hills.There was a balcony too with the lovely view and great atmosphere. Although the room was clean the food was not that great.. we ordered for a simple maggie noodles dish and we had to ask for it to be replaced as it was soo salty, even the veg chinese dish ordered was stale, to which the housekeeping guy apologised saying the sauce was old. so we did not risk eating anymore from there.
the rooms had no ac or fan and it was def not required as the weather was lovely and cool.
stepping onto mall road is just a cake walk from the hotel and the place is safe at night too.

Room Tip: take a mountain view room and avoid the restaurant food if u dont like it.
  • Stayed: April 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Olinca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about KBS Value Hotel & Spa

Address: Camels Back Road, Kulri | Near Sadebro Apartments, Near Picture Palace Bus Stand, Mussoorie 248179, India
Region: India > Uttarakhand > Dehradun District > Mussoorie
Hotel Style:
Ranked #45 of 111 Speciality Lodging in Mussoorie
Price Range: RM470 - RM718 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — KBS Value Hotel & Spa 3*
Number of rooms: 30
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