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“Poor experience :: Worst Staff including manager/owner”

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KBS Value Hotel & Spa
Reviewed 27 June 2017

This is a 2* hotel. They cheat with their guests.
No View even from view-facing room
I had to call thrice for drinking water in the room.
Jet in the toilet was not working properly which they later changed on my request.
Room was not clean. Flies and mosquitoes were all around.

All of the above they did beyond what one can accept
The owner of the hotel requested me to give my mobile to him with oyo app opened, They said they need to code for the check out. As soon as they put a check out request in their system, oyo app showed a review and rating for the hotel, they gave them 5 starts in my phone.
I asked them what are you doing but the guy just pass me a smile and said thank you sir.
WTF!! I highly suggest not to go to that hotel.
Guys, You will get much better option out there in mussorie for this price. It was not worth.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank HappyGoyal1302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (52)
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4 - 8 of 52 reviews

Reviewed 26 June 2017

The hotel was undergoing some construction when we visited, so kind of messy already with noises of drills and workers around. The staff was ok but the guy at reception was very rude as if he was doing a favor by letting us stay in the hotel.
Location wise also the hotel was far to reach. It's not on camel back road but a level below that,so with luggage it was quite a task to come and go.
Food at the hotel was average, nothing special.
I won't recommend this hotel to anyone.

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Service
Thank itisglobus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2017 via mobile

Worst hotel and worst service.... manager was very rude and room cleanliness was not at all there... bed linen was dirty, insect and cockroaches on the bed, I am attaching some pictures of the room as well... never going to stay in this hotel...

Stayed: June 2017, travelled as a couple
2  Thank Deepak S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2017

This is my first review ever in life, i am giving it just because of its manager/owner ( he doesn't know his position in the hotel ) , Avoid this hotel if you can, the owner/manager is very bad, he is arrogant, non sense guy, he doesn't know how to talk to children, he was literally threatening children, Location ok, facilities bad, so bottom line is never ever book it.

  • Stayed: June 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank ashish v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2017

I booked this hotel for Four rooms in the starting of May, 2017 from 26th May to 28th May, 2017 with 25% payment.

Rooms are not maintained.............very untidy........bed sheets not clean ...........you can't sleep on broken mattresses.................poor room service ...............Staff very arrogant, stupid including manager......................one of the room geyser not working......

Please i request you don't book this hotel......the name of the hotel is Hotel for Wastage of Money & Swah (Not Spa).............

  • Stayed: May 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank namitmodi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about KBS Value Hotel & Spa

Address: Camels Back Road, Kulri | Near Sadebro Apartments, Near Picture Palace Bus Stand, Mussoorie 248179, India
Region: India > Uttarakhand > Dehradun District > Mussoorie
Hotel Style:
Ranked #45 of 111 Speciality Lodging in Mussoorie
Price Range: RM428 - RM688 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — KBS Value Hotel & Spa 3*
Number of rooms: 30
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