We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Dirtiest Hotel in Mussoorie”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
KBS Value Hotel & Spa
Reviewed 15 August 2017


I had visited this hotel during the long weekend for 15th August 2017 and was there was my family (2 adults and 1 child).
To begin with, my hotel room 06 and 107(friend's room) were in a pitiful condition with mould and fungus on everything within the room i.e. on the bed sheet, pillows, curtains, walls, etc.. The floor itself was so damp that my kid had slipped multiple times and the stench of it all, was too overwhelming.
I had requested the staff to change my room but they had declined saying that the hotel was fully booked and we did not have any option, other than staying in the same room for 2 days.
Staff in general were ok but manager was of the attitude that he does not bother about what the customer have to say about their experience.
I would strongly recommend people to not book this hotel especially when you are with family and kids.
Worse hotel experience till date and would never return to that God forsaken place.

Jobin Abraham (Delhi)

Room Tip: Only Valley view room are worth the stay
  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Jobin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (52)
There are newer reviews for KBS Value Hotel & Spa
See the most recent reviews
Traveller rating
Traveller type
Time of year

2 - 6 of 52 reviews

Reviewed 8 August 2017 via mobile

Great hotel. Friendly staffs. Rooms are very spacious with amazing views. One section of the hotel is facing the valley with beautiful mountains. It's just beautiful no words can describe the beauty of the view. Ensure while booking ask for view facing rooms.
Happy Travelling :)

Stayed: August 2017, travelled as a couple
Thank Pallavi001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2017

This is a 2* hotel. They cheat with their guests.
No View even from view-facing room
I had to call thrice for drinking water in the room.
Jet in the toilet was not working properly which they later changed on my request.
Room was not clean. Flies and mosquitoes were all around.

All of the above they did beyond what one can accept
The owner of the hotel requested me to give my mobile to him with oyo app opened, They said they need to code for the check out. As soon as they put a check out request in their system, oyo app showed a review and rating for the hotel, they gave them 5 starts in my phone.
I asked them what are you doing but the guy just pass me a smile and said thank you sir.
WTF!! I highly suggest not to go to that hotel.
Guys, You will get much better option out there in mussorie for this price. It was not worth.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank HappyGoyal1302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2017

The hotel was undergoing some construction when we visited, so kind of messy already with noises of drills and workers around. The staff was ok but the guy at reception was very rude as if he was doing a favor by letting us stay in the hotel.
Location wise also the hotel was far to reach. It's not on camel back road but a level below that,so with luggage it was quite a task to come and go.
Food at the hotel was average, nothing special.
I won't recommend this hotel to anyone.

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Service
Thank itisglobus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2017 via mobile

Worst hotel and worst service.... manager was very rude and room cleanliness was not at all there... bed linen was dirty, insect and cockroaches on the bed, I am attaching some pictures of the room as well... never going to stay in this hotel...

Stayed: June 2017, travelled as a couple
2  Thank Deepak S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mussoorie hotels
0.7 km away
The Pearl -  A Royal Residency
The Pearl - A Royal Residency
#57 of 74 in Mussoorie
60 reviews
0.1 km away
Hotel Deep
Hotel Deep
#44 of 74 in Mussoorie
59 reviews
2.0 km away
Hotel Madhuban Highlands
Hotel Madhuban Highlands
#33 of 74 in Mussoorie
268 reviews
Show Prices
Show Prices
Show Prices
1.5 km away
Hotel Shilton By Royal Collection Hotels
0.5 km away
Hotel Emerald Heights
Hotel Emerald Heights
#16 of 98 in Mussoorie
75 reviews
0.9 km away
Hotel Oak Bush
Hotel Oak Bush
#35 of 98 in Mussoorie
72 reviews
Show Prices
Show Prices
Show Prices

Been to KBS Value Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about KBS Value Hotel & Spa

Address: Camels Back Road, Kulri | Near Sadebro Apartments, Near Picture Palace Bus Stand, Mussoorie 248179, India
Region: India > Uttarakhand > Dehradun District > Mussoorie
Hotel Style:
Ranked #45 of 111 Speciality Lodging in Mussoorie
Price Range: RM428 - RM688 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — KBS Value Hotel & Spa 3*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com and Agoda so you can book your KBS Value Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing