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Reviews (743)
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Reviewed 25 August 2016

For my family, It is second time Bali, and the second time visit Kupu-Kupu following last summer. The staff of Kupu-kupu, always greets our family with a beautiful smile. And bamboo-style interior is also nice. Nor does it suffer from the hustle of the party traveler.
We are planning to visit Bali next year. Off caurse we will be staying Kupu-kupu....

Room Tip: Duplex suits with pool access
  • Stayed: August 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Hiroshi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this reviewResponded 28 August 2016

Dear Hiroshi M,

Thank you very much for your recent stay with us and for sharing your 5- Star review with the other Tripadvisor readers.

Lovely and encouraging to read that you enjoyed our Facilities with the traditional Balinese Interior and especially the Service provided by our Kupu Kupu Team.

We hope to Welcome you back soon on your next visit to Bali.

With Warm Regards,

Yves & Kupu Kupu Team



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Reviewed 24 August 2016 via mobile

The rooms are spacious, clean and nicely decorated.The staff is welcomimg and very professionnal but it takes more than that to be rated 5 stars. The hotel is not located on beachside but 5-10 minutes walk and there is a shuttle. One tiny swimming pool with no seaview and located at the front door of dupleix rooms. The beach club is not a 5 star beach club despite staff attention. Excellent 3 star european standard.

Stayed: August 2016, travelled as a couple
1  Thank YdiCky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this reviewResponded 28 August 2016

Dear YdiCky,

Thank you very much for your recent stay with us and for taking the time to review it and for sharing it on this platform.

Our sincere apologies if we did not meet your expectations.

The Rooftop Swimmingpool is 25 meters long and 6 meters wide and we have a second Swimmingpool on the Groundfloor of the Hotel. The Jimbaran Beach Club is indeed only 2 minutes away by Buggy.

It is lovely to read that you appreciated the 5-Star Service and Friendliness provided by our Kupu Kupu Team.

With kind Regards,

Yves & Kupu Kupu Team


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Reviewed 23 August 2016

Good location, great shuttle service to the beach, very friendly staff, good breakfast. What is disappointing though is that the photos do not reflect the current state of the hotel; lacking in maintenance (dirty windows in the lobby, holes in the curtains, dying plants), this was quite disappointing. We were upgrade to a bigger room, but were not aware of this. In hindsight, we would have rather stayed in the original room we booked, as that room was not adjacent to a loud bar (weekends only). So my tip: do not book rooms 19 or 20!
When discussing this with the friendly hotel manager, he offered me a free massage, which was a nice gesture.

Room Tip: Do not book rooms 19 or 20 (suites) if you want to sleep before 23:00.
  • Stayed: July 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Liesbeth v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this reviewResponded 24 August 2016

Dear Liesbeth v,

Thank you very much for your recent stay with us and for taking the time to review it on this Platform.

Our sincerest apologies for any inconvenience during your stay.
We are doing enhancements in all Suites and the Curtains have been renewed already.

Once again many thanks for all your feedback ,especially on the Overal Staff performance. All the mentioned areas will be monitored and renewed to provide a Better Service to all our Guests.

We are hoping you will provide us with another opportunity in the future.

With kind Regards,

Yves & Kupu Kupu Team



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Reviewed 23 August 2016 via mobile

The hotel rooms were beautiful we book a suite but only one thing lacking that was hot water in the room and no hand jet in the toilets otherwise staff is very friendly loved my stay in kupu kupu and will visit again soon. In kupu kupu Spa room was awesome but very expensive I will suggest going out and search for local spa centers for cheapest rates.

Stayed: February 2016, travelled as a couple
Thank ayushi j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this reviewResponded 24 August 2016

Dear ayushi j,

Thank you very much for your recent stay and for sharing your review on this platform.

All your Wonderful feedback is highly appreciated, especially on the Overal Staff performance.

All our Bamboo Spa -Therapist are specially trained by L'Occitane Spa Instructors and we only use L'Occitane products.

Thank you once again for all the Feedback and we are looking forward to welcoming you back on your next visit to Bali and Jimbaran.

With kind Regards,

Yves & Kupu Kupu Team


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Reviewed 17 August 2016 via mobile

hotel so near from jimbaran beach & have a beach club,my favorit chocolate cafe & indian tandoor nice food from many restaurant in hotel,rooms decoration very nice & have a swimming pool in hotel,very close from airport & many beach so close from hotel..overall very good,this is a very nice hotel

Stayed: August 2016, travelled with family
Thank Nurul Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kupu R, Manager at Kupu Kupu Jimbaran & Bamboo Spa by L'Occitane, responded to this reviewResponded 19 August 2016

Dear Nurul Q,

Thank you very much for taking the time to review your recent stay with us at Kupu Kupu Jimbaran Beach Club & Bamboo Spa by L'Occitane and to share it on this platform.

It is a pleasure to read all your Wonderful feedback and really encouraging that you enjoyed the Food at our recently opened Indian Tandoor Restaurant.

Once again many thanks for your lovely Feedback and we are looking forward to welcoming you back on your next visit to Bali and Jimbaran.

With kind Regards,

Yves & Kupu Kupu Team




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