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“Best place ever!”

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Hard Rock Hotel Bali
Ranked #21 of 251 Hotels in Kuta
Certificate of Excellence
Wellington, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Best place ever!”
Reviewed 7 March 2012

We stayed here for 7nights and absolutely loved it. The hotel is advertised as a family hotel but it is still a great place for couples too, we absolutely loved it! The staff are so friendly and accommodating. Definitely recommend!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sophdong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,840 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (653)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
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English first
Perth, Australia
1 review
Reviewed 6 March 2012

we had exceptional pleasure of enjoying some wonderful 3 days in Bali embraced by the warm hospitality of Rock star and its kind Balinese hospitality:-) Thank you very much for the welcome and the service at your concert!
Though we seemed to be the only Nibelungs among the joyful band at center stage:-) we were very pleased by he charming atmosphere of your hotel, the hearty starting breakfast in the morning and the always readily expected delicious dishes of the rich selection of breakfast and dinner at night.
memories are the true treasure in a world of hustle and bustle - for that the Hard Rock hotel Bali was our treasure island in the Eternal city. Please give our warm greetings to the all the kinded hearted of front office team of the Hard Rock Hotel Bali specially hendry man in red who always greet us (surprisingly remember our name) every time we passed lobby. Hope to see you all again.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
Reviewed 5 March 2012

We are yet to travel to the Hard Rock Hotel yet but are due to check in on the 20th of March for ten nights. I have sent three emails to the hotel to confirm my booking and transfers but as yet have not had a reply. will be very happy if we arrive and there is no one there to collect us and or no rooms ready for us at check in.

Stayed March 2012, travelled with family
Helpful?
Thank melleawoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Batemans Bay, Australia
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 March 2012

We stayed here with our 2 young boys (20 months and 3 1/2). WE booked direct with them online in a suite, $238 p/nt- when we got there and wanted to upgrade to the kids suite they wanted to charge us 3 times more extra to what the online rate was ($90 usd p/nt and online it was only $30 p/nt!). So I kicked up a bit of a stink and 20 minutes later the manager gave in and we got it for the cheaper price - but seriously thats pretty unfair!
We booked the 'Feed Your Ego" package and it stated on their webpage 'in roome dining for lunch and dinner' - so we presumed we would be fed for lunch and dinner but its only 1 main meal, even though there was 4 of us staying in the room. So that was a bit dissapointing.
The kids club is only for 4 y/o's and higher but the took our eldest which was good. We got a babysitter for our youngest one day but he still was aloud to join his brother in kids club which is a silly rule because he has a carer!
The kids suite was excellent, it had toys etc and they gave them kids tooth brushes, googles, shampoo - good fun for them!
The pool was the highlight but cocktails at the pool bar worked out to be $20 for the first one than $10 each one after that.
The food at the cafe was good American food - delicous ribs and brisket, and a great place to drink at.
All in all it was just a bit run down, and over priced and most staff weren't friendly.

Room Tip: if you have kids, go the kids suite!
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 March 2012

Hello,
have stayed at Hard Rock once last year and loved it ! the pool is amazing and staff are happy to help with anything! the only thing being its alot more pricey than other hotels but you can splurge for 1 night or 2. i am going back in August and as a suprise to my cousin and sister i decided to book our first night at Hard Rock as a treat. Im very excited but had a bit of an issue with booking. I booked through Flight Centre and was told it was going to cost $227.42 for a deluxe triple , everything was confirmed and all paid, Then i get an email a few days on saying the Hard Rock Hotel has come back saying they want an extra $56 for the third person , even though we had already booked for 3 and given all our birth dates to confirm. I find it quiet annoying for them to change their minds after full payment was made and add the extra $56. I know its not alot of money but as im paying for this as a suprise , it is quite a bit extra for one person to pay all this. I dont think its fair after full payment was made and confirmation sent for a triple deluxe for three adults that they add a fee on $56 ! I hope no other changes are made before we leave :( dont know how much more my wallet can take!

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank csharp6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hard Rock Hotel Bali

Property: Hard Rock Hotel Bali
Address: Jl. Pantai, Banjar Pande Mas, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Kuta
#7 On the Beach Hotel in Kuta
#13 Spa Hotel in Kuta
#14 Luxury Hotel in Kuta
#25 Family Hotel in Kuta
#40 Romantic Hotel in Kuta
Price range (per night): RM568 - RM906
Hotel Class:4 star — Hard Rock Hotel Bali 4*
Number of rooms: 418
Official Description (provided by the hotel):
Hard Rock Hotel Bali- However You Wanna Play It Rock 'n' roll is more than music. It's a force-a kinetic spirit that's ageless and electric. And Hard Rock Hotel Bali is a monument to that spirit, creating destinations where anything is possible. A weekend of poolside lounging by day and hotel club-crawls by night? Yes. Incredible outdoor recreation for the whole family and kids-only clubs that are actually cool? Yes. An all inclusive experience you'll never forget? Yes. Indulgent spa treatments? Yes. A mind-melting event experience? Yes. Whatever your destination, when you stay at Hard Rock Hotel Bali, you have arrived. ... more   less 
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Also Known As:
Hard Rock Kuta
Hard Rock Hotel Bali Kuta

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