We stayed here in a "Deluxe Room" for 2 nights.
This is perhaps one of the worst hotels I've ever stayed at. It was very old, not very clean, the light fixtures and shower were broken, etc.
The reason why I made this reservation was 4 days prior I visited the hotel and asked to be shown a deluxe room. They showed me a new-looking clean room with none of the above problems, so I made the booking. 4 days later when I checked in, they gave us the old broken down room we were forced to stay in. Luckily it was only for 2 nights.
We complained right after we checked in about the quality of the room and were told to talk to the hotel staff the following morning about getting another room. We did, and they said the hotel was full. They said they would fix the problems but of course they didn't.
When we checked out I showed photos of all the room problems to the staff, explaining that there was no possible way this pit could be described as a "Deluxe Room". But the clerk wouldn't even consider what I was saying and was quite rude. This was the only time during my 10-day stay in Bali that I felt hotel staff were being rude and uncooperative.More
- Free Wifi
- Breakfast included