Just returned from 10 days at the Melia Bali.
There's good and not so good to report.
The staff - every one an absolute pleasure, always smiling and willing to assist or chat.
The food - good quality
The gardens and pool - very well kept and the gardens beautiful.
Public areas - very pleasant, clean and in most cases modern and comfortable.
The Not so Good:
The deluxe rooms - their website says "recently refurbished" - I think that's stretching the truth somewhat. The first room they gave us had a bath tub and plastic shower curtain with a shower head jammed against the ceiling - very poor. It also faced the back of the hotel with a fairly small balcony. We asked for a room change, which they did supply but we had to wait 3 days before we could get a room with a walk-in shower - which was a smoking room ( not what we wanted) but they did a deep clean at our request which removed the smell. It also faced the poolside of the gardens , had a double sized balcony and was way better.
Breakfast - food quality good, but it's such a big hotel, even when not full (as it was because we went out of season), the noise was like having breakfast at a staff canteen.
Beach Grill /Bar Cleanliness - there are signs everywhere telling you not to feed the squirrels which plague the area - but guests insisted on doing so which encouraged the beasts to run across the bar and the tables & chairs - occasionally leaving their droppings behind. Hardly hygenic and I saw no urgency to disinfect the counter tops, just a cursory wipe with a cloth when they got round to it. Not really acceptable.
Prices - By most standards, are over the top. By the time they add 10% service charge and 15% tax to every order, a large bottle of local beer costs you £7.50 GBP that's not even a pint. Wine is around £30 a bottle (£9.50 per glass before the tax and service) so unless your rich or tee-total, think twice.
In contrast, a 5 minute walk to Bali Collection can get you a meal for 2, 2 beers and 2 large glasses of wine for £25 total including tax & service, cold towels when you sit down and small things like toothpicks (which don't exist in the Melia). Add to that they drive you home for free, it's a much more palatable situation.
We were just disappointed I think, having stayed in real 5 star places in Thalaind and Malaysia, the Melia just has to think about some of the small things that make the difference. The property is 27 years old and they are working to upgrade many of the rooms, but I wouldn't say overall it is value for money - paying these prices I expect better.
- Official Description (provided by the hotel):
- The luxurious hotel is located in a tropical garden, right on Nusa Dua beach. Close to a magnificent golf course and the Nusa Dua shopping & leisure district. Nearby point of interest are the capital, Denpasar, 35 km distance from the hotel, and Kuta, just 10 km away. The International Airport is 20 min. away. ... more less
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- Also Known As:
- Melia Bali Indonesia Hotel Nusa Dua
- Melia Nusa Dua
- Melia Bali Hotel
- Melia Bali Nusa Dua