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Reviewed 28 March 2018 via mobile

成田から到着日はリゾート、ビィラズに2泊、ザムリアに1泊(最終日は9時半までのレイトチェックアウト) バリスタイルさんに細かな注文を付けて予約してもらいました。
4年前にザムリアには滞在した事があったので、だいたいのホテルの雰囲気は分かっていましたが…
ビィラズでの滞在は予想以上に快適でした。
主人と2人では勿体無い程の空間!
観光へは行かず、お部屋に付いているプライベートプールで1日中お酒を飲みながら過ごし、夕方から早目にルームサービスを取ってワインで乾杯!
大きなジャクジーでバブルバスにゆっくり浸かって「おやすみなさい」まさしく私達夫婦の思い描く理想のリゾートステイ‼︎‼︎‼︎

ビィラタイプのお部屋は...「なんだか人に会わずに寂しく、つまらなそう」と敬遠していたので此方のホテルに限らず初めてでしたが、子供の騒ぐ声も、大陸の方々の大声も皆無!
持参した浮き輪に寝そべると、見上げれば南国の青い空、聞こえてくるのは鳥の鳴き声、夫婦2人の静かな贅沢な時間が続きます。
グアムやハワイでは、なかなかこの感じは難しいですよね〜
日常の生活に戻って…1年頑張って…また戻って来たいと思える素晴らしい滞在でした。

サービスセンターに電話をかけて「日本人と話ししたい」とお願いすれば、折り返し電話をくれるので、伝わりづらいリクエストや質問も大丈夫ですよ。

(最後にリクエスト)お酒好きな私達夫婦としては、他のホテルで有る様なカクテルタイムが無いのが非常にさびしい…(笑)
暑がりの主人は、フロントデスク周りがエアコンが無いので汗をかいてしまった様です。

We had a wonderful stay. Such an amazing time.
Terima kashi for everything!!!

Stayed: March 2018, travelled as a couple
1  Thank 美保福
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The M, Manager at Mulia Villas, responded to this reviewResponded 9 April 2018
Google Translation

美保福様

この度はムリア ヴィラスにご宿泊くださいまして誠にありがとうございました。
また貴重なお時間を割いて温かいお言葉をお寄せくださいましたこと、重ねて御礼申し上げます。

美保福様とご主人様のムリア ヴィラスでのご滞在が予想以上にご満足いくものであったとお伺いでき、早速チームにお言葉を共有させていただきました。
また美保福様ご夫婦の理想のリゾートであると仰っていただくことができ、大変光栄に存じます。

ご滞在中はムリア ヴィラス内のパビリオン、並びにプールエリアにて、潮風を感じていただきながら、冷えたビンタンビールと白ワインと共に、午後のひと時をお楽しみいただけましたでしょうか。
ムリア ヴィラスは、お客様のプライバシーを確保し、よりプライベートな空間と落着いた空間をを提供させていただいております。
尚、日本人スタッフ複数名勤務いたしておりますので、日本語でのアシストが必要の際は、お気軽にご用命いただけます。

またムリアヴィラスご滞在中、他のお客様との出会いがあったとお伺いしております。
ぜひ素敵な出会いと南国の青い空の下の穏やかな時間を、ムリア ヴィラスにてご堪能頂ければと存じます。

私どもといたしましては、ぜひまた美保福様をお迎えしたく、次回のご予定が立たれましたらご連絡をいただけますと幸いです。
次回はムリア ヴィラスにて、長期のご滞在にてお楽しみ下さいませ。

美保福様のお帰りを、スタッフ一同楽しみに致しております。

ムリア ヴィラスマネージメント一同

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2018

This first trip to Bali shall remain the most memorable 21st Birthday for Steffi and I. A very special shout out to the BEST BUTLER(s), Abdul Haris & Rio. Another very special shout out goes out to, XI XI,"BEST FOM" I've EVER met! Great conversation(s) with XI XI. XI Xi made frequent contact with us, making sure we were happy with our room stay. Xi Xi Provided EXCELLENT customer service and went beyond the call of duty. She was so gracious! She allowed us to do a very late extended check out, on the account our flight left very late that evening. This was very much appreciated, since we traveled all the way from Los Angeles, California and San Francisco. We do not want to exclude any of the hotel staff who took special care of us. They should also be commended of an excellent job well done. However, the staff mentioned stood out apart from the rest. Butler(s), Abdul-Haris & Rio, took extra care and attention to us. Both Butlers literally were at our beck and call. They went beyond the call of duty, making sure Steffi's 21st Birthday was handled with extra care that evening. My daughter had no idea a surprise Birthday was going to take place? The Butler(s) did such a good job concealing it until later that night. The amount of effort they put into it making it, making it fun and special will last an eternity! The BEST 21st anyone could ask for. A serenade from the Butler staff singing Happy Birthday at our Villa, the grass decorated so creatively in stones, saying, " Happy 21st Birthday Steffi", receiving a few roses and a complimentary small Birthday cake meant so much!

We came along way not knowing what to expect in Bali; but the stay at the Mulia Villas took the cake!

Once again, THANK YOU ALL for making such a huge positive impact during our stay, celebrating Steffi Pool's 21st Birthday!

Hope to see you again one day!

Warm Regards,

Marlene & Steffi Pool
SF CALI BAY AREA- LOS ANGELES, CA.

  • Stayed: March 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank mar71atk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The M, Manager at Mulia Villas, responded to this reviewResponded 13 April 2018

Dear mar7atk,

Thank you for taking the time to review your stay with us. It was such a pleasure to look after both of you and to be able to assist in helping you both celebrate Steffi's 21st birthday experience. Thank you also for highlighting our wonderful staff who were able to make a significant impression on that experience and elevate it to an even higher level. We do always love to find ways to "provide excellent customer service" and personalize that service and experience to each guest individually, and we were delighted to hear that we were able to once again achieve that with yourself and Steffi.

Thank you once again for choosing to travel so far and celebrate with us and we do hope to see you again sometime soon.

Sincerely,
Mulia Villas management and team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2018 via mobile

My husband and I stayed in a villa for 5 nights and had an amazing time. The villa was lovely and huge, private pool and patio great. We ate breakfast at the lounge and Eka and staff were very friendly and helpful and always greeted with a big smile. We loved to walk around resort as this was a way to explore. Great value luxury escape deal. We will be back

Stayed: March 2018, travelled as a couple
Thank kmtl3356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2018 via mobile

We booked through Luxury Escapes (sorry Trip Advisor ). Had a luxury room with private pool and it was amazing. Well presented, comfortable with spa bath and outdoor shower. Staff were extremely attentive and friendly. Included breakfasts were great and lots of variety on offer. For dinners, a little bit expensive for a la carte, but I guess that’s what you would expect from a 5star resort. Enjoyed the yoga and Pilate sessions. Thoroughly relaxing and enjoyable!

Stayed: March 2018, travelled as a couple
Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018 via mobile

This place is definitely the best we have experienced in Bali in the 15 years since we have been holidaying as a married couple. The villa was exceptional, the staff attentive, professional and our Butler Ari deserves special mention for his exceptional service. The little extras make this place like coming home to a bath run with flowers all around and little animals made from towels. We will be back. Thank you Mulia.

Stayed: March 2018
Thank sallyandjohn22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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